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Kloxo-MR Technical Helps / i NEED URGENT HELP IN KLOZO...any body there to extend a helping hand please ?

« on: 2016-10-09, 17:14:04 »

hello there, i NEED URGENT HELP IN KLOZO.I DONT KNOW IF I AM AT THE RIGHT PLACE BUT I AM SO FRAUSTRATED I HAVE TO POST MY QUESTION. i arrived here through google search because this klozo is really frustrating me.i have used the popular c panel for 5 years.i just applied for a service and this company gave me this klozo. its been weeks now,i still cannot get my website online.this is what i am facing.i have successfully uploaded the zip file. in my case,the box on the left contain the name of my zipfile...(sam 2 zip)...i extracted it into this folder...but the website never comes online.i went through the process again and replaced the (sam 2 zip) to ( html_public) and extracted into this folder but the website never comes online.i have done this for countless times but the website never comes online.what exactly am i doing wrong here and how can i fix it?..i am too frustrated by this klozo panel .pls give me a
simple guide to enable me put my website online.thank you