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Please login or register. 2024-04-29, 13:29:48
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Author Topic: webmail issue  (Read 4668 times)

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Offline peih

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webmail issue
« on: 2016-02-24, 05:23:02 »
webmail.domain.com is not working. i use cloudflare and i just have mail record, not webmail
:-\ any ideas?
« Last Edit: 2016-02-24, 05:32:27 by peih »
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Offline MRatWork

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Re: webmail issue
« Reply #1 on: 2016-02-24, 05:47:32 »
Quote from: peih on 2016-02-24, 05:23:02
webmail.domain.com is not working. i use cloudflare and i just have mail record, not webmail
:-\ any ideas?
Need modified dns records.
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Offline peih

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Re: webmail issue
« Reply #2 on: 2016-02-24, 18:26:57 »
what dns records i need to modify? mail to webmail? i tried and it said Login failed! I used mail@domain.com as a user in roundcube and i think the login processing worked then got the 500 Server Error.

how can i work with afterlogic? i try webmail.domain.com/afterlogic/adminpanel but error 404 not found.

if i wanna use mail.domain, how can i do?
« Last Edit: 2016-02-24, 19:59:02 by peih »
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Offline peih

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Re: webmail issue
« Reply #3 on: 2016-02-29, 18:13:35 »
anyone use afterlogic?
how can i reinstall afterlogic? i dont see its database
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Offline MRatWork

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Re: webmail issue
« Reply #4 on: 2016-02-29, 20:09:10 »
Try 'yum clean all; yum update -y; sh /script/fixwebmail'.
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Offline peih

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Re: webmail issue
« Reply #5 on: 2016-02-29, 21:09:10 »
thanks MRatWork. it works now.
1) BUT i can not receive any email from gmail, or yahoo. There is a notice that No MX or A records for domain.com. What i need to do? just need to rebuild DNS in domain.
I checked at mxtoolbox and there are some issues:
dmarc   domain.com   Missing or Invalid Record (i have a record DMARC in domain kloxo and cloudflare)
dns   domain.com   SOA Serial Number Format is Invalid
dns   domain.com   SOA Expire Value out of recommended range
smtp   webmail.domain.com   Reverse DNS Resolution - No PTR Record found (I DONT KNOW HOW TO DO IT)
smtp   webmail.domain.com   5.767 seconds - Warning on Connection time

i setup DNS Cloudflare, do they correct?
A webmail IP hosting
MX domain.com webmail.domain.com

and in Kloxo Domain DNS as rebuilding again, do they correct:
mail   A   -   IP hosting
lists   CN   -   mail
webmail   CN   -   mail
imap   FCNAME   -   mail.domain.com
pop   FCNAME   -   mail.domain.com
smtp   FCNAME   -   mail.domain.com
__base__   MX   10   mail.domain.com


2) My mail comes to Gmail as spam mail. Do you know how can i send it go thru Inbox?
« Last Edit: 2016-02-29, 22:13:29 by peih »
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Offline MRatWork

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Re: webmail issue
« Reply #6 on: 2016-03-01, 03:53:26 »
You need domainkeys, spf and dmarc enabled beside have rdns (reverse dns). Ask to your provider about reverse dns.

If using cloudflare dns, copy of domainkeys (dkim), spf and dmarc record from dns setting in your vps.
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Offline peih

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Re: webmail issue
« Reply #7 on: 2016-03-01, 04:14:03 »
i have them in cloudflare.
how to set reverse dns/ptr record? my ip -> reverse dns is my domain?
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Offline MRatWork

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Re: webmail issue
« Reply #8 on: 2016-03-01, 04:29:57 »
Quote from: peih on 2016-03-01, 04:14:03
i have them in cloudflare.
how to set reverse dns/ptr record? my ip -> reverse dns is my domain?

In vps control panel or ask to your provider.
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