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Author Topic: Kloxo-mr and whmcs now not work.  (Read 6687 times)

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Offline altomarketing

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Kloxo-mr and whmcs now not work.
« on: 2013-05-18, 05:19:28 »
Hi ! i have 2 old servers with kloxo connected and working with whmcs. :D

Now i installed a fresh kloxo-mr on centos 6 and i can not make it work with whmcs. :?
Checked: Open ports, user and passwords, whitelist ips-

Where can i see log to debug what is failing about the connection :?:

Thanks
« Last Edit: 1970-01-01, 01:00:00 by Guest »

Offline MRatWork

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Re: Kloxo-mr and whmcs now not work.
« Reply #1 on: 2013-05-18, 05:52:46 »
Look inside /var/log or 'log manager' in panel.
« Last Edit: 1970-01-01, 01:00:00 by Guest »
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Offline MRatWork

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Re: Kloxo-mr and whmcs now not work.
« Reply #2 on: 2013-05-18, 06:29:16 »
No different API between Kloxo and Kloxo-MR. If Kloxo-MR not work with WHMCS, it's maybe no curl exist and or disabled on php config.
« Last Edit: 1970-01-01, 01:00:00 by Guest »
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Offline insanity

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Re: Kloxo-mr and whmcs now not work.
« Reply #3 on: 2013-05-18, 17:19:10 »
Quote from: "MRatWork"
No different API between Kloxo and Kloxo-MR. If Kloxo-MR not work with WHMCS, it's maybe no curl exist and or disabled on php config.

Agree, there is no problem with WHMCS and MR.
« Last Edit: 1970-01-01, 01:00:00 by Guest »

Offline altomarketing

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Re: Kloxo-mr and whmcs now not work.
« Reply #4 on: 2013-05-19, 02:25:22 »
in kloxo-mr
curl is installed and it is not disabled in kloxo
In log manager i see no error on all logs files

in whmcs
it just hangs up when trying to "Get the available choices from the server"
i see no error log in php ....
remember that whmcs is fine as is it working with other kloxo (not mr) server

i will try to create my frist domain in kloxo-mr like test.com.ar... and shows "  could_not_add_mail [Error - no authentication database connection. Initial open.]"

oohh i found that myql is not running after /scripts/upcp and fails.

reseting mysql password...with /scripts/reset-mysql...

ok, trying again to create test.com.ar inside kloxo-mr .. fine !

going again to whmcs to trying to establish connection.. ooops its still hangs up...

where can i go deeper to find if whmcs is establish connection ?
« Last Edit: 1970-01-01, 01:00:00 by Guest »

Offline MRatWork

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Re: Kloxo-mr and whmcs now not work.
« Reply #5 on: 2013-05-19, 02:47:54 »
Try add 'Auxiliary Logins' and access to Kloxo-MR via this user from WHMCS.
« Last Edit: 1970-01-01, 01:00:00 by Guest »
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Offline altomarketing

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Re: Kloxo-mr and whmcs now not work.
« Reply #6 on: 2013-05-21, 05:27:14 »
Quote from: "MRatWork"
Try add 'Auxiliary Logins' and access to Kloxo-MR via this user from WHMCS.

No, it still does not work.

Other way to look deeper into logs ?
« Last Edit: 1970-01-01, 01:00:00 by Guest »

Offline lupetalo

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Re: Kloxo-mr and whmcs now not work.
« Reply #7 on: 2013-05-28, 23:43:09 »
try enable curl.
« Last Edit: 1970-01-01, 01:00:00 by Guest »

Offline altomarketing

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Re: Kloxo-mr and whmcs now not work.
« Reply #8 on: 2013-05-29, 01:25:22 »
It works fine now. Steps are:

in whmcs server (with cpanel)
1-check your csf to open 7777 and 7778 ports
2-Add your kloxo server ip , to csf white list
3-Check

in whmcs check SSL

in kloxo.
1-Check that all works fine, add a domain and test it.
2-Run /scripts/upcp
3-Check if curl is enabled or not ( in case it does not affect it)

Then it should work fine then.

Thanks !
« Last Edit: 1970-01-01, 01:00:00 by Guest »

 


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