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Author Topic: install bugzilla error  (Read 5710 times)

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Offline hoop

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install bugzilla error
« on: 2015-04-19, 17:58:35 »
I can't install bugzilla got this error
Code: [Select]
Can't locate parent.pm in @INC (@INC contains: . lib /usr/local/lib/perl5 /usr/local/share/perl5 /usr/lib/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib/perl5 /usr/share/perl5) at Bugzilla/Constants.pm line 13.
BEGIN failed--compilation aborted at Bugzilla/Constants.pm line 13.
Compilation failed in require at ./checksetup.pl line 24.
BEGIN failed--compilation aborted at ./checksetup.pl line 24.
[root@server1 bugzilla]#

Code: [Select]
sh /script/sysinfo
A. Kloxo-MR: 7.0.0.b-2015041901
B. OS: CentOS release 6.6 (Final) i686
C. Apps:
   1. MySQL: mysql55-5.5.42-1.ius.el6.i686
   2. PHP: php54-5.4.39-1.ius.el6.i686
   3. Httpd: httpd-2.2.29-2.mr.el6.i386
   4. Lighttpd: --uninstalled--
   5. Hiawatha: hiawatha-9.12.0-f.4.mr.el6.i386 (also as webserver)
   6. Nginx: --uninstalled--
   7. Cache: --uninstalled--
   8. Dns: nsd-4.1.2-1.mr.el6.i386
   9. Qmail: qmail-toaster-1.03-1.3.51.mr.el6.i386
      - with: courier-imap-toaster-4.1.2-1.3.18.mr.el6.i386
D. Php-type (for Httpd/proxy): php-fpm_event
E. Memory:
                total       used       free     shared    buffers     cached
   Mem:           512        421         90         30          0        216
   -/+ buffers/cache:        205        306
   Swap:          512        243        268

Offline MRatWork

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Offline DennyTrend

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Re: install bugzilla error
« Reply #2 on: 2015-04-20, 07:33:35 »
From which directory are you running checksetup.pl?

Offline hoop

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Re: install bugzilla error
« Reply #3 on: 2015-04-21, 15:44:22 »
From which directory are you running checksetup.pl?
Code: [Select]
/var/www/html/bugzilla/

Offline MRatWork

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Re: install bugzilla error
« Reply #4 on: 2015-04-21, 15:45:46 »
Hi, all directory for website must be '/home/<user>/<domain>'.
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Offline MRatWork

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Re: install bugzilla error
« Reply #5 on: 2015-04-21, 15:47:28 »
Outside of '/home/<user>' make a trouble.
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Offline hoop

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Offline hoop

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Re: install bugzilla error
« Reply #7 on: 2015-04-21, 15:50:50 »
Hi, all directory for website must be '/home/<user>/<domain>'.
Code: [Select]
[root@server1 jojhost.com]#  ./checksetup.pl --check-modules
-bash: ./checksetup.pl: No such file or directory
[root@server1 jojhost.com]#

Offline MRatWork

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Re: install bugzilla error
« Reply #8 on: 2015-04-21, 16:08:45 »
So, checksetup.pl must be inside '/home/<user>/<domain>'. For running in 'command-line mode' (aka via ssh) must with 'cd /home/<user>/<domain>; checksetup.pl' (remember, file need 755 permissions).
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