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Author Topic: I cannot login to email accounts - URGENT !  (Read 13132 times)

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Offline crossing

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I cannot login to email accounts - URGENT !
« on: 2014-10-30, 14:59:54 »
Hi,

I have installed kloxoMR 6.5 today and email accounts are created just fine , webmail.mysite.com works but wen I enter correct login details it say "The username or password you entered is incorrect" . I double check it email/pass are fine. How to fix it ??
« Last Edit: 2014-10-31, 05:06:24 by crossing »
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Offline crossing

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Re: I cannot login to email accounts
« Reply #1 on: 2014-10-30, 15:10:26 »
I reboot it the server and works. Great Panel.
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Offline crossing

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Re: I cannot login to email accounts
« Reply #2 on: 2014-10-31, 00:36:32 »
the problem came back... I cannot login.. Its a client email account if that matters. I need urgent fix as the client migrate his account to me and he can't login to receive urgent emails.

I use it 'sh /script/fixmail-all"       and now I can't login and can't add other account too "mailaccount_add_failed"
« Last Edit: 2014-10-31, 00:51:58 by crossing »
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Offline crossing

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Re: I cannot login to email accounts
« Reply #3 on: 2014-10-31, 01:11:15 »
result of 'yum list vpopmail* qmail* courier* postfix* dovecot* exim* --showduplicates'

Code: [Select]
]# yum list vpopmail* qmail* courier* postfix* dovecot* ex                                                                                                                                                             im* --showduplicates
Loaded plugins: fastestmirror, priorities, protectbase, replace
Loading mirror speeds from cached hostfile
 * base: mirror.softaculous.com
 * extras: mirror.23media.de
 * mratwork-epel: mirrors.n-ix.net
 * mratwork-ius-stable: mirrors.ircam.fr
 * updates: mirror.softaculous.com
0 packages excluded due to repository protections
Installed Packages
courier-authlib-toaster.x86_64
                             0.59.2-1.3.12.mr.el6 @mratwork-release-version-arch
courier-imap-toaster.x86_64  4.1.2-1.3.16.mr.el6  @mratwork-release-version-arch
qmail-pop3d-toaster.x86_64   1.03-1.3.38.mr.el6   @mratwork-release-version-arch
qmail-toaster.x86_64         1.03-1.3.38.mr.el6   @mratwork-release-version-arch
vpopmail-toaster.x86_64      5.4.33-1.4.3.mr.el6  @mratwork-release-version-arch
Available Packages
courier-authlib-toaster.x86_64
                             0.59.2-1.3.12.mr.el6 mratwork-release-version-arch
courier-imap-toaster.x86_64  4.1.2-1.3.14.mr.el6  mratwork-release-version-arch
courier-imap-toaster.x86_64  4.1.2-1.3.15.mr.el6  mratwork-release-version-arch
courier-imap-toaster.x86_64  4.1.2-1.3.16.mr.el6  mratwork-release-version-arch
dovecot.i686                 1:2.0.9-7.el6_5.1    base
dovecot.x86_64               1:2.0.9-7.el6_5.1    base
dovecot.x86_64               1:2.1.15-1.mr.el6    mratwork-release-version-arch
dovecot-devel.x86_64         1:2.0.9-7.el6_5.1    base
dovecot-mysql.x86_64         1:2.0.9-7.el6_5.1    base
dovecot-mysql.x86_64         1:2.1.15-1.mr.el6    mratwork-release-version-arch
dovecot-pgsql.x86_64         1:2.0.9-7.el6_5.1    base
dovecot-pgsql.x86_64         1:2.1.15-1.mr.el6    mratwork-release-version-arch
dovecot-pigeonhole.x86_64    1:2.0.9-7.el6_5.1    base
dovecot-pigeonhole.x86_64    1:2.1.15-1.mr.el6    mratwork-release-version-arch
postfix.x86_64               2:2.6.6-6.el6_5      base
postfix-perl-scripts.x86_64  2:2.6.6-6.el6_5      base
qmail-pop3d-toaster.x86_64   1.03-1.3.27.mr.el6   mratwork-release-version-arch
qmail-pop3d-toaster.x86_64   1.03-1.3.29.mr.el6   mratwork-release-version-arch
qmail-pop3d-toaster.x86_64   1.03-1.3.30.mr.el6   mratwork-release-version-arch
qmail-pop3d-toaster.x86_64   1.03-1.3.31.mr.el6   mratwork-release-version-arch
qmail-pop3d-toaster.x86_64   1.03-1.3.35.mr.el6   mratwork-release-version-arch
qmail-pop3d-toaster.x86_64   1.03-1.3.38.mr.el6   mratwork-release-version-arch
qmail-toaster.x86_64         1.03-1.3.27.mr.el6   mratwork-release-version-arch
qmail-toaster.x86_64         1.03-1.3.29.mr.el6   mratwork-release-version-arch
qmail-toaster.x86_64         1.03-1.3.30.mr.el6   mratwork-release-version-arch
qmail-toaster.x86_64         1.03-1.3.31.mr.el6   mratwork-release-version-arch
qmail-toaster.x86_64         1.03-1.3.35.mr.el6   mratwork-release-version-arch
qmail-toaster.x86_64         1.03-1.3.38.mr.el6   mratwork-release-version-arch
vpopmail-toaster.x86_64      5.4.33-1.4.3.mr.el6  mratwork-release-version-arch
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Offline crossing

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Re: I cannot login to email accounts
« Reply #4 on: 2014-10-31, 01:20:39 »
I run Run 'yum remove *-toaster; yum install *-toaster cronie cronie-anacron crontabs webalizer fetchmail; sh /script/fixmail-all; sh /script/restart-'

and at some point continuous:

Code: [Select]
ervise: warning: unable to open clamd/supervise/status.new: file does not exist
supervise: warning: unable to open clamd/supervise/status.new: file does not exist
supervise: fatal: unable to start clamd/run: file does not exist
supervise: warning: unable to open send/supervise/status.new: file does not exist
supervise: warning: unable to open send/supervise/status.new: file does not exist
supervise: fatal: unable to start send/run: file does not exist
supervise: warning: unable to open clamd/supervise/status.new: file does not exist
supervise: warning: unable to open clamd/supervise/status.new: file does not exist
supervise: fatal: unable to start clamd/run: file does not exist
supervise: warning: unable to open send/supervise/status.new: file does not exist
supervise: warning: unable to open send/supervise/status.new: file does not exist
supervise: fatal: unable to start send/run: file does not exist
supervise: warning: unable to open clamd/supervise/status.new: file does not exist
supervise: warning: unable to open clamd/supervise/status.new: file does not exist
supervise: fatal: unable to start clamd/run: file does not exist
supervise: warning: unable to open send/supervise/status.new: file does not exist
supervise: warning: unable to open send/supervise/status.new: file does not exist
supervise: fatal: unable to start send/run: file does not exist
supervise: warning: unable to open clamd/supervise/status.new: file does not exist
supervise: warning: unable to open clamd/supervise/status.new: file does not exist
supervise: fatal: unable to start clamd/run: file does not exist
supervise: warning: unable to open send/supervise/status.new: file does not exist
supervise: warning: unable to open send/supervise/status.new: file does not exist
supervise: fatal: unable to start send/run: file does not exist
supervise: warning: unable to open clamd/supervise/status.new: file does not exis

this problem is killing me, fresh install and so many email problems..
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Offline crossing

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Re: I cannot login to email accounts
« Reply #5 on: 2014-10-31, 01:23:03 »
'sh /script/sysinfo; yum list *-toaster; hostname -s; hostname -f'   response:

A. Kloxo-MR: 6.5.0.f-2014102601

B. OS: CentOS release 6.6 (Final) x86_64

C. Apps:
   1. MySQL: mysql55-5.5.40-1.ius.el6.x86_64
   2. PHP: php53u-5.3.29-1.ius.el6.x86_64
   3. Httpd: httpd-2.2.29-1.mr.el6.x86_64
   4. Lighttpd: --uninstalled--
   5. Nginx: --uninstalled--
   6. Qmail: qmail-toaster-1.03-1.3.38.mr.el6.x86_64
      - with: courier-imap-toaster-4.1.2-1.3.16.mr.el6.x86_64
   7. Dns: bind-9.9.5-1.el6.x86_64

D. Php-type (for Httpd/proxy): php-fpm_event

E. Memory:
                total       used       free     shared    buffers     cached
   Mem:           996        891        104          0         10        281
   -/+ buffers/cache:        600        395
   Swap:            0          0          0

Loaded plugins: fastestmirror, priorities, protectbase, replace
Loading mirror speeds from cached hostfile
 * base: mirror.softaculous.com
 * extras: mirror.23media.de
 * mratwork-epel: mirrors.n-ix.net
 * mratwork-ius-stable: mirrors.ircam.fr
 * updates: mirror.softaculous.com
0 packages excluded due to repository protections
Installed Packages
autorespond-toaster.x86_64                      2.0.5-1.4.0.mr.el6                      @mratwork-release-version-arch
clamav-toaster.x86_64                           0.98.4-1.4.8.mr.el6                     @mratwork-release-version-arch
courier-authlib-toaster.x86_64                  0.59.2-1.3.12.mr.el6                    @mratwork-release-version-arch
courier-imap-toaster.x86_64                     4.1.2-1.3.16.mr.el6                     @mratwork-release-version-arch
daemontools-toaster.x86_64                      0.76-1.3.6.mr.el6                       @mratwork-release-version-arch
ezmlm-toaster.x86_64                            0.53.324-1.3.8.mr.el6                   @mratwork-release-version-arch
libdomainkeys-toaster.x86_64                    0.68-1.3.6.mr.el6                       @mratwork-release-version-arch
libsrs2-toaster.x86_64                          1.0.18-1.3.6.mr.el6                     @mratwork-release-version-arch
maildrop-toaster.x86_64                         2.0.3-1.3.8.mr.el6                      @mratwork-release-version-arch
qmail-pop3d-toaster.x86_64                      1.03-1.3.38.mr.el6                      @mratwork-release-version-arch
qmail-toaster.x86_64                            1.03-1.3.38.mr.el6                      @mratwork-release-version-arch
ripmime-toaster.x86_64                          1.4.0.6-1.3.7.mr.el6                    @mratwork-release-version-arch
simscan-toaster.x86_64                          1.4.0-1.4.1.mr.el6                      @mratwork-release-version-arch
spamassassin-toaster.x86_64                     3.4.0-1.4.4.mr.el6                      @mratwork-release-version-arch
ucspi-tcp-toaster.x86_64                        0.88-1.3.10.mr.el6                      @mratwork-release-version-arch
vpopmail-toaster.x86_64                         5.4.33-1.4.3.mr.el6                     @mratwork-release-version-arch
shared_hosting
shared_hosting

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Offline crossing

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Re: I cannot login to email accounts
« Reply #6 on: 2014-10-31, 01:30:46 »
every domain change to '--chooser--' in 'webmail application', then 'yum remove kloxo*-webmail; yum install kloxomr-webmail; sh /script/fixwebmail'   still the same problem.. incredible.
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Offline crossing

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Re: I cannot login to email accounts
« Reply #7 on: 2014-10-31, 01:46:40 »
some how I'am able to add emails now but still can't login to webmail.mysite.com................
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Offline crossing

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Re: I cannot login to email accounts
« Reply #8 on: 2014-10-31, 01:56:50 »
I event tried this solution posted my Mustafa:

----------

sh /script/fixvpop

If the script cannot make a mysql database connection, then you need to reset the connection pamaterers. Then, do the following:

sh /script/fix-program-mysql PASSWORD
sh /script/reset-mysql-root-password PASSWORD
sh /script/fix-all
sh /script/restart-all

With this solution, the vpopmail will be able to connect to mysql database.

--------


Now I'am not able to login to admin area, great  >:(
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Offline crossing

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Re: I cannot login to email accounts
« Reply #9 on: 2014-10-31, 02:13:11 »
I changed admin and mysql pass using this http://forum.mratwork.com/kloxo-mr-releases-and-announcements/%28tip%29-reset-password/

Now server is dead.

No Packages marked for Update
[root@shared_hosting ~]# service niginx restart
niginx: unrecognized service

[root@shared_hosting ~]# service httpd restart
httpd: unrecognized service


What I thought its going to be a nice day become disaster.
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Offline crossing

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Re: I cannot login to email accounts
« Reply #10 on: 2014-10-31, 02:23:03 »
I have used 'sh /script/cleanup' and server come back to live , I re-gain admin access but I'm still not able to login to my email.
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Offline crossing

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Re: I cannot login to email accounts
« Reply #11 on: 2014-10-31, 02:57:13 »
I've gin' up and updated to 7.0 but of course all failed out with errors:

errors while updating to 7.0

error: Couldn't fork %pre(kloxomr7-7.0.0.b-2014102901.mr.noarch): Cannot allocate memory

error:   install: %pre scriptlet failed (2), skipping kloxomr7-7.0.0.b-2014102901.mr

Error in PREUN scriptlet in rpm package pure-ftpd

error reading information on service pure-ftpd: No such file or directory

error: %preun(pure-ftpd-1.0.36-5.mr.el6.x86_64) scriptlet failed, exit status 1

error: package vpopmail-toaster is not installed


after install:

[root@shared_hosting ~]# sh /script/restart-all
Stopping nginx:                                            [  OK  ]
Starting nginx:                                            [  OK  ]
Stopping qmail-toaster: svscan qmail logging.
Starting qmail-toaster: svscan.
Stopping xinetd:                                           [  OK  ]
Starting xinetd:                                           [  OK  ]
Stopping kloxo-phpcgi:                                     [FAILED]
Starting kloxo-phpcgi: ../sbin/kloxo-wrapper.sh: line 5: ../bin/common/function.sh: No such file or directory
                                                           [  OK  ]
Stopping kloxo-hiawatha:                                   [FAILED]
Starting kloxo-hiawatha: Can't read file hiawatha.conf.
                                                           [FAILED]
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Offline crossing

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Re: I cannot login to email accounts
« Reply #12 on: 2014-10-31, 03:05:44 »
Is all this due to CentOS 6.5 ?
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Offline crossing

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Re: I cannot login to email accounts
« Reply #13 on: 2014-10-31, 03:33:39 »
I reinstalled centos 6.5 on this VPS + kloxoMR 6.5 and guess what, the exact same problem in the first post is back. This is not a stable fully working version.
« Last Edit: 2014-10-31, 03:36:28 by crossing »
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Offline crossing

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Re: I cannot login to email accounts
« Reply #14 on: 2014-10-31, 03:52:57 »
I updated to 7.0 and the problem its still there. I'm the one and only with this problem ????
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