Author Topic: 1 Client not receiving e-mails (Read 4057 times)

EndErr · « **on:** 2014-04-14, 15:09:46 »

One of registered clients do not receive e-mails, even if I delete old ones and create with the same name o a different one.
How to find the problem?

MRatWork · « **Reply #1 on:** 2014-04-14, 15:19:35 »

Email related to domain. Try 'change owner' of this domain from current user to another user.

EndErr · « **Reply #2 on:** 2014-04-14, 15:27:34 »

and how to revert it back to the current user?

MRatWork · « **Reply #3 on:** 2014-04-14, 15:32:59 »

Just 'change owner' again.

The purpose for 'change owner' to find the problem related to domain or client.

EndErr · « **Reply #4 on:** 2014-04-15, 16:01:03 »

No changes, changed the owner to a user with admin rights - no changes, and back to the client - same thing.

MRatWork · « **Reply #5 on:** 2014-04-15, 17:16:26 »

Inverstigate 'mail queue' and 'log manager' to find out this issue.

EndErr · « **Reply #6 on:** 2014-04-16, 17:32:20 »

'mail queue' stocks the messages that should get to the mailboxes but none of them reach their destinations
'logs' not saying a thing