A server had hardware failure, and since we backup everyrhing to a remote box I had little concern.
WAS I WRONG.
The 'admin' backup is supposed to backup everything. It does not. Since you have added all kinds of custom template options, we have customized our servers to meet requirements of our packages. However, no backup saves these custom template files.
I would suggest adding these to the backup and restore options. There are numerous ways to do this.
Thank you,
Chris