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Author Topic: Tidak bisa terima email  (Read 10355 times)

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Offline redpages

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Tidak bisa terima email
« on: 2016-01-16, 12:57:20 »
Dear masta,

VPS saya tidak bisa terima email. Pesan yang diterima email pengirim sebagai berikut.
Mohon pencerahannya.

Quote
Delivery to the following recipient failed permanently:

     fans@xxxyyy.com

Technical details of permanent failure:
The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720

----- Original message -----

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
        d=gmail.com; s=20120113;
        h=mime-version:reply-to:date:message-id:subject:from:to:content-type;
        bh=6Zyjq1nSW9tPBmQ9bFJCUGeHN670sAAOFjMqUL/xKhw=;
        b=UbHGWv+IJC0uKIi8XwUfwH/+fyS4zSFDNd0nktgD0Da8jmVPbnh/ORQAl8jK+RWyFE
         /PaUTrGEBoQW0MxgAF5Ag1yGclIsLExIE2Hcgux506L7mD6ifkAhnQYlOZMetRA/N5yr
         54w0viyqNLU4QZgQPbDwwK4cY03+KTik4KrZBLJpLBR4KQOCxxnSnENyndxNmK9W7SJy
         dDcQYIgiFm70GDYWeWlxG3pUPQLnIJGGL+ZKByLJxC1YuOx1exTA3hG0w2te7DefBB1r
         AqNl1kGfnVSj6nrOtM156OHxpyQ2kw1spz0fmvthuTaSW+VQoYuo/RZ7Nrf2+nk85RrT
         AMSQ==
X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
        d=1e100.net; s=20130820;
        h=x-gm-message-state:mime-version:reply-to:date:message-id:subject
         :from:to:content-type;
        bh=6Zyjq1nSW9tPBmQ9bFJCUGeHN670sAAOFjMqUL/xKhw=;
        b=Oahha/7ACiUtrHwelyaqgwwzCG8lsiLyhtlMBLhJgPBkyrfwW7BJiKc9iHCxS3ZOdJ
         RVaAD1ihJyCxP3cQ4xXho6JpWRDQ4vVURRgk/PPHLLM4d8CqF4YybLdZlXL2OkrQi0l4
         ZZLp7z4kkvcRhZJKC9ZmvWRn10J+H1EEoUo38/ZowU9rTmkm1m8h5AlCDajW3tORbjjt
         8P/VhMm0Y4bctpMkteh6qhbnAuslAjxXm6BLqWhiyRIwmzjfXWpdbcEKBVxAsqivNg9R
         waKvyMA9xozhaIAKtiAlw/i9AEHiytSiDd/4HyFtBqDHyA628pSdrWFTcKKn7DjWkZNl
         CmGg==
X-Gm-Message-State: ALoCoQmUupGzG7dwgWHe/0gciClZ7wo5s8Ro3FTxUrl4Ol3cdu+5sVxHbSUu8+nw35dxLeiaQqgQNgmZ3J+4fgMyU49X2VmfLA==

Sysinfo
Quote
A. Kloxo-MR: 6.5.0.f-2015072101

B. OS: CentOS release 6.6 (Final) i686

C. Apps:
   1. MySQL: mysql55-5.5.44-2.ius.el6.i686
   2. PHP: php53u-5.3.29-1.ius.el6.i686
   3. Httpd: httpd-2.2.31-1.mr.el6.i386
   4. Lighttpd: --uninstalled--
   5. Nginx: nginx-1.9.3-1.el6.ngx.i386
   6. Qmail: qmail-toaster-1.03-1.3.55.mr.el6.i386
      - with: courier-imap-toaster-4.1.2-1.3.18.mr.el6.i386
   7. Dns: djbdns-1.05-17.4.mr.el6.i386

D. Php-type (for Httpd/proxy): php-fpm_worker

E. Memory:
                total       used       free     shared    buffers     cached
   Mem:          1514       1397        116         61         81        507
   -/+ buffers/cache:        808        705
   Swap:         3071         64       3007
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Offline MRatWork

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Re: Tidak bisa terima email
« Reply #1 on: 2016-01-16, 14:03:31 »
Apakah anda install clamav?. Infokan 'yum list installed clam*'
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Offline redpages

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Re: Tidak bisa terima email
« Reply #2 on: 2016-01-16, 16:03:00 »
spertinya saya tidak install clamav

Quote
[root@server1 ~]# yum list installed clam*
Loaded plugins: fastestmirror, priorities, protectbase, replace
Loading mirror speeds from cached hostfile
 * base: repo.apiknet.co.id
 * extras: repo.apiknet.co.id
 * mratwork-epel: mirror.smartmedia.net.id
 * mratwork-ius-stable: syd.mirror.rackspace.com
 * updates: repo.apiknet.co.id
0 packages excluded due to repository protections
Error: No matching Packages to list
[root@server1 ~]#
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Offline MRatWork

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Re: Tidak bisa terima email
« Reply #3 on: 2016-01-16, 16:12:37 »
Silahkan Kloxo-MR diupdate dengan 'yum clean all; yum update -y; sh /script/cleanup'.
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Offline redpages

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Re: Tidak bisa terima email
« Reply #4 on: 2016-01-17, 01:33:31 »
sudah. tapi saya test lagi send email ke vps masih belum terima juga.
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Offline MRatWork

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Re: Tidak bisa terima email
« Reply #5 on: 2016-01-17, 07:58:39 »
Periksa dns anda melalui mxtoolbox.com.
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Offline redpages

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Re: Tidak bisa terima email
« Reply #6 on: 2016-01-17, 10:14:58 »
hasilnya spt ini. Mohon sarannya.
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Offline MRatWork

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Re: Tidak bisa terima email
« Reply #7 on: 2016-01-17, 10:41:56 »
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Offline redpages

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Re: Tidak bisa terima email
« Reply #8 on: 2016-01-17, 18:27:56 »
merujuk link tersebut.
Hostname vps (perintah hostname -f) adalah server1.domainku.com ,

sedang NS nya adalah
ns1.domainku.com
ns2.domainku.com

Apakah perbedaan hostname dan NS membawa pengaruh di email?

Jika dicek via intodns.com memang ada warning merah (tanda seru) di bagian PTR. Reverse MX A records (PTR):
ERROR: No reverse DNS (PTR) entries. The problem MX records are:
134.34.237.103.in-addr.arpa -> no reverse (PTR) detected
You should contact your ISP and ask him to add a PTR record for your ips .

Apakah ini berpengaruh juga?

Terima kasih pencerahannya
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Offline MRatWork

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Re: Tidak bisa terima email
« Reply #9 on: 2016-01-17, 18:35:55 »
Itu artinya server anda tidak ada reverse-dns (RDNS). Minta ke provider atau jika ada di VPS panel setting RDNS bisa diset dari situ.
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Offline redpages

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Re: Tidak bisa terima email
« Reply #10 on: 2016-01-18, 10:54:50 »
RDNS sudah disettingkan. dan saya cek di intodns sudah normal.
--
Quote
Pass    Reverse MX A records (PTR)    Your reverse (PTR) record:
134.34.237.103.in-addr.arpa ->  server1.ronotogaiqbal.com
You have reverse (PTR) records for all your IPs, that is a good thing.
--
Berikutnya saya test kirim email ke vps masih tidak ada di inbox yang artinya email tidak sampai ke VPS.
Sebaliknya, kalau kirim dari vps ke luar (gmail dan yahoo) berhasil terkirim / email diterima mail lain.

Saya uji pakai outlook, status "Log onto incoming mail server (IMAP) COMPLETED" sedang "send test email message FAILED"
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Offline MRatWork

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Re: Tidak bisa terima email
« Reply #11 on: 2016-01-18, 12:58:34 »
Yakin port smtp tidak diblok?.
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Offline redpages

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Re: Tidak bisa terima email
« Reply #12 on: 2016-01-18, 13:27:29 »
Hasilnya seperti ini
Quote
root@server1 ~]# telnet localhost 25
Trying ::1...
Connected to localhost.
Escape character is '^]'.
Connection closed by foreign host.

Jika berarti terblokir bagiamana cara membukanya, karena saya cek "nano /etc/sysconfig/iptables" hasilnya kosong, tidak ada isinya.

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Offline MRatWork

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Re: Tidak bisa terima email
« Reply #13 on: 2016-01-18, 13:33:35 »
Quote from: redpages on 2016-01-18, 13:27:29
Hasilnya seperti ini
Quote
root@server1 ~]# telnet localhost 25
Trying ::1...
Connected to localhost.
Escape character is '^]'.
Connection closed by foreign host.

Jika berarti terblokir bagiamana cara membukanya, karena saya cek "nano /etc/sysconfig/iptables" hasilnya kosong, tidak ada isinya.
Beberapa provider sengaja memblokir port tertentu.
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Offline redpages

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Re: Tidak bisa terima email
« Reply #14 on: 2016-01-18, 13:53:54 »
tapi kalau via webmail bisa kirim ya.
Nanti akan saya tanyakan ke provider.

Tapi bagaimana dengan kasus vps yang masih belum bisa terima email?  cek via webmail masih kosong.
sebelumnya saya sudah lakukan hal2 berikut:
Quote
qmailctl stop
yum reinstall *-toaster -y
sh /script/fixmail-all
qmailctl stop
qmailctl start

Quote
chmod 4755 /home/vpopmail/bin/vchkpw
qmailctl stop
qmailctl start

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