Assuming you have canceled Alitalia tickets, you want to be aware of the refund procedure and
how long does it take to get a Refund from Alitalia, and terms and conditions.
Alitalia refund policy:
The tickets that are booked from the online portal of Alitalia and mobile app will be eligible for a refund
Tickets canceled before the expiry of 24 hours of booking will get a full refund.
Tickets canceled after 24 hours of booking will be refunded after deducting the cancellation fee.
If the ticket is refundable, the full amount will be refunded after cancellation.
If the ticket is canceled for Alitalia’s fault for canceled and delayed flights, a full refund will be given.
Time taken for Alitalia to refund:
After the ticket cancellation is confirmed,
Alitalia refund time depends on the mode of payment used for the booking:
If the ticket is booked by credit/debit card, the refund will be done within 15-20 business days.
If the ticket is booked with cash/cheque, the refund will be done within 7-10 business days.
Ways for refund request:
Through refund request form: You can fill out a request form and claim the refund from Alitalia. To find the form:
Reach Alitalia official webpage
Click on book and manage
Retrieve the canceled ticket details
Find a refund request form
Fill out the form with necessary information
Submit the form.
After evaluating the refund request form, Alitalia customer service will revert to you with complete details.
Through call: you can call Alitalia customer service and gather information on your refund status and the time required for refund.
