Though Virgin Atlantic provides all the amenities, services, and comfort to the passengers who fly with the airline, there are times when passengers face any inconvenience before, during, or after their flight and thus want to raise a complaint with the airline. The airline does its best to resolve any query faced by the passengers and provides them with the best possible solution. You can raise a complaint by submitting a complaint form, via phone call, or via live chat.
How Do You Complain to Virgin Atlantic via a complaint form?
Submitting a complaint form to raise a complaint request is the most formal and structured way. In this way, you can easily seek help from the airline. To submit a complaint form, follow the steps below:
Visit the official website of the airline.
Click on the help center.
On the next page, you will find the ‘contact form’ option. Click on it.
Next, click on ‘Complaint and feedback.’
On the same page, you will find a complaint form.
Fill in all the required information, along with any supporting documents.
Click on send.
The airline will send you a confirmation mail after receiving your complaint.
Wait for a few days to receive a response from the airline.
Is it possible to raise a complaint via Phone call?
Yes, it is possible to raise a complaint by dialing
Virgin Atlantic Phone Number 1 (800) 862-8621. When you do not receive an answer to a complaint by submitting a complaint form, you can call the airline at their toll-free number. Once you dial the number, you will hear some IVR prompts that you need to follow. Next, choose the language of your preference and get connected with the live person to raise a complaint.
Apart from the above two methods, live chat can also be used for raising a complaint. Visit the airlines contact us section to access live chat.
Topic: How Do You Complain to Virgin Atlantic? (Read 516 times)
