The chat option will let you text your issue in the message box and, after that, send it to the online chat assistant, and the assistant is designed in such a way that it will immediately respond to your text and provide you with a solution in the chat panel within a few minutes and help to get rid of
how do I talk to a real person at United Airlines? So need to follow here. Go to the United Airlines official page. After that, you can select the contact us tab. Now click on the chat with us option. At last, a chat box will appear on the page. Inside the box, click on the start chat button to proceed to chat with customer service.
Source …
https://www.smartcatches.com/blog/how-do-i-get-through-to-united-airlines