Get in touch with the Southwest Airlines person Via Live Chat.

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Another way to speak to a live person at Southwest Airlines is to do so via a live chat. And will you do that? Well, there is nothing to think about.
Follow these steps, and you will know it better:
Visit the official site of Southwest Airlines
For chatting live, go to the ‘contact us' section.
Then, you should choose the ‘lie chat’ option out of every other option present there.
Now, when you choose the live chat icon, you can see a message box on your screen. Write down the questions there, and you are going to receive all your answers within no time.

Usually, the customers chat with the airline to know about the flight status or learn about the cabbage policies or things like this.
Source: https://manageairlinesbooking.com/blog/how-to-i-talk-to-a-person-at-southwest/