Best Buy offers customers a refund period ranging from 14 to 30 days, depending on numerous factors. Best Buy return period is 15 days from the date of purchase and applies to new, open box, refurbished, clearance and open box products.
Return and exchange period:
The return period begins the day you receive your product.
Applies to new, clearance, open box, refurbished and used products.
Applicable to purchases at various Best Buy stores and outlets.
Replenishment rate:
Some specific items such as drones, cameras, electric bikes and others may have a 15% restocking fee.
No restocking fee for unopened products or returns within specific states.
The restocking fee may be subject to tax in select states.
Final sale and non-returnable items:
Final sale items cannot be returned.
Non-returnable items include custom orders, custom orders, digital content, prepaid cards, vehicle key fobs, memberships and more.
Item Condition:
Items must be returned as new.
Items that are damaged, in poor condition or incomplete may be denied return.
Clothing must be unworn and have original tags attached.
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