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Forum Announcements / How can I get in touch with Turkish Airlines?
« on: 2023-10-11, 13:00:51 »
Turkish Airlines is the largest mainland carrier in the world in terms of passenger destinations. It flies to more than 340 destinations worldwide. The customer service of Turkish Airlines can be reached in case a traveler needs any service-related assistance. How can I get in touch with Turkish Airlines? This is a common question asked by a lot of travelers. Whoever is concerned about contacting Turkish Airlines should read this blog as it contains in-depth information about the ways to contact Turkish Airlines.
Ways to get in touch with Turkish Airlines:
There are numerous ways to get in touch with the customer service, such as phone calls, chat, Fax, Email, and social media, including WhatsApp. The step-by-step guide for the same are as follows:
Phone call:
Phone call services are the best to get immediate assistance. Turkish Airlines allows travelers who are going to travel in the next 48 hours to get assistance first via phone. The steps involved in locating and making a phone call at the Turkish Airlines customer service call center/airport sales or city office are as follows:
Open Turkish Airlines’ official website.
Click on the Help tab.
Select Get in touch from the drop-down menu.
On the next page, under Our Offices, select the country.
The contact numbers will appear on the screen.
Dial Turkish Airlines customer service number (United States).
Follow the IVR to speak to an agent.
Wait on hold for a few moments.
Soon, an agent will get on the call.
Explain your query and get assistance.
Chat:
Turkish Airlines also allows its travelers to get in touch with customer service agents via chat. The services are available on Turkish Airlines' website free of any charge. The steps needed to access the chat facility are:
Head to open Turkish Airlines’ website.
Look for Help at the top panel and select it.
Then choose Get in touch.
The chat box will be located at the bottom of the following page.
Click on it to start the services.
Type your message, and you will get an automatic response.
Email:
Contacting an airline via Email is recommended if the traveler has tried all the contact methods but isn’t satisfied with the answers/assistance. Turkish Airlines customer service agents can also be reached through Email at saleschi@thy.com or ordops@thy.com (United States). Make sure to write an Email with all the required details and proofs, if required. The agents will review the Email by cross-checking all the details and then revert.
WhatsApp:
Travelers can get assistance from the smart travel assistant via WhatsApp for any query regarding the trip. To access the services, you will need to go to the Help page of Turkish Airlines, and there, you will see the link to use the WhatsApp customer service. Click on the link, log in to your WhatsApp, and start chatting with the travel assistant.
Social media:
Turkish Airlines also allows its passengers to communicate with its customer service agents via various social media platforms, such as Twitter, Facebook, Instagram, YouTube, Linked In, and TikTok. Travelers can send their queries to the agents via any of these social media platforms other than YouTube. The agents will revert with the possible solutions as soon as they can.
https://www.linkedin.com/pulse/how-do-i-speak-someone-turkish-airlines-milan-david
Ways to get in touch with Turkish Airlines:
There are numerous ways to get in touch with the customer service, such as phone calls, chat, Fax, Email, and social media, including WhatsApp. The step-by-step guide for the same are as follows:
Phone call:
Phone call services are the best to get immediate assistance. Turkish Airlines allows travelers who are going to travel in the next 48 hours to get assistance first via phone. The steps involved in locating and making a phone call at the Turkish Airlines customer service call center/airport sales or city office are as follows:
Open Turkish Airlines’ official website.
Click on the Help tab.
Select Get in touch from the drop-down menu.
On the next page, under Our Offices, select the country.
The contact numbers will appear on the screen.
Dial Turkish Airlines customer service number (United States).
Follow the IVR to speak to an agent.
Wait on hold for a few moments.
Soon, an agent will get on the call.
Explain your query and get assistance.
Chat:
Turkish Airlines also allows its travelers to get in touch with customer service agents via chat. The services are available on Turkish Airlines' website free of any charge. The steps needed to access the chat facility are:
Head to open Turkish Airlines’ website.
Look for Help at the top panel and select it.
Then choose Get in touch.
The chat box will be located at the bottom of the following page.
Click on it to start the services.
Type your message, and you will get an automatic response.
Email:
Contacting an airline via Email is recommended if the traveler has tried all the contact methods but isn’t satisfied with the answers/assistance. Turkish Airlines customer service agents can also be reached through Email at saleschi@thy.com or ordops@thy.com (United States). Make sure to write an Email with all the required details and proofs, if required. The agents will review the Email by cross-checking all the details and then revert.
WhatsApp:
Travelers can get assistance from the smart travel assistant via WhatsApp for any query regarding the trip. To access the services, you will need to go to the Help page of Turkish Airlines, and there, you will see the link to use the WhatsApp customer service. Click on the link, log in to your WhatsApp, and start chatting with the travel assistant.
Social media:
Turkish Airlines also allows its passengers to communicate with its customer service agents via various social media platforms, such as Twitter, Facebook, Instagram, YouTube, Linked In, and TikTok. Travelers can send their queries to the agents via any of these social media platforms other than YouTube. The agents will revert with the possible solutions as soon as they can.
https://www.linkedin.com/pulse/how-do-i-speak-someone-turkish-airlines-milan-david