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Topics - klisa

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Kloxo-MR Technical Helps / all my clients suddenly down!
« on: 2021-04-13, 08:51:49 »
all my clients suddenly down
what should i do?
everything was ok. i think for dns problem.
restart, switch program, ..., but it is not ok!
plz help

How to install and active SSL for my clients?
I had SSL from comodo and will expire soon. how should I do to installing permanent SSL for my clients?

Hello there.
my VPS suddenly change my IP. after that, all my websites down. I read relate topics and do everything I know, but something is wrong.
I clicked  'admin > servers > (localhost) > IP Address > Re-Read IP' and got new IP.
create new DNS templates for my websites and assigned to them.
ran sh /script/fixdnschageip --oldip=<> --newip=<>
after all, I went to intodns.com and still old IP assigned to sites and all of them down!
what should I do?

Thanks in Advance

Kloxo-MR Technical Helps / how to restore kloxo backup
« on: 2019-08-03, 10:51:16 »
how to restore kloxo backup .tgz to xampp localhost?
I search everywhere but I couldn't !

Thanks in advance

Hi. I have many clients on my Kloxo and SSL activated for all my clients, but there is a problem: clients reported me, ssl not active on mobile browsers. site URL is contained https but in the browser, the lock is not close, and connection not secure. what should I do for this?
my clients using cms, such as WordPress, Joomla. and active plugins for SSL, apparently everything is ok but in mobile seems that there is a problem.
In the desktop everything is OK. I really do not know what should I do.

Thanks in Advance

Kloxo-MR Technical Helps / trouble with restore kloxo backup
« on: 2017-10-23, 14:37:42 »
restore tar file from other kloxo to my kloxo.
after that, apache testing 123 appeares,
what should i do to get rid of this page?

i have vps with centos 32bit,vps updated automatically to 64.
after that 3 client from 10 client sites down.
and error is dns is not respond. and dns is not point to ip.
why this happened? and what should i do to repair this error

thanks in advance

my site has error, that i never seen before.
my joomla site doesn't load, and with chrome some error and firefox other error.
when i change ip, the error is change!
for exmaple:
at chrome the error is: server DNS address could not be found
at firefox error is: Server not found
when i change my ip, this error is: didn't send any data

i check dns,
restart myql,
reboot server,
read log files,
edit index.php,
and all of things, and everything is ok, but that errors appear.
what should i do?

Thanks in advance

one of my sites got in trouble, and i should edit php.ini and set again "ini_set"
but i can't find it in kloxo panel,
advanced php configure seems does't have ini_set,
but how can i edit php.ini?
and how to edit ini_set?

Thanks in Advance

Kloxo-MR Technical Helps / light speed web server and kloxo
« on: 2017-08-12, 06:09:21 »
kloxo is compatible with light speed web server?
and if yes, how can i install kloxo with light speed?

thanks in advance

Kloxo-MR Technical Helps / backup command is not working
« on: 2017-07-31, 16:41:24 »
in ssh terminal as you see in backup-4-edit, after permission denied, with chmod, run the command, approximately 1.5 hours after run command ,as you see in picture backup-5-edit, this error appears, this is html code. why this happened?

As you see in picture (backup-2-edit), i have 6 clients, and schedule backup each of them, admin backup size is 1.3 Gig and, for one of my clients is 1.6 Gig, why this happened?
typically admin backup should more than every client backup. isn't that?

and one more thing (in backup-3-edit picture) , why lxlabs owner file is more than root owner file?
for transfer from any where, which of them should download?
for example if i want to transfer to Cpanel, which is should download?
and if i want to transfer to another kloxo, which is should download?

Thanks in advance

for backup kloxo mr7, we have two options:

first: in ssh terminal type: /script/backup --class=client --name=admin

second: in UI according to attachment picture

what is difference between two options?
and, when run first method, we should stay in ssh terminal until backup done, or we can logout and the process go on?

Thanks in advance

what is best os for kloxo panel?
for example which one version of centOS?
i tried centOS 6.5 64bit & 32bit & centOS 7 64, but still centOS 6.7 64bit is better?
is this true?
or something else?

i want to clean log file in, admin->action log. but i can't
after i search,search and search finally,i find log manager and ssh terminal and with command : rm -f /var/log/foldername/something.log  i delete every thing that i can, but in action log in admin panel still log exist !!
what should i do to clean log in action log?

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