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Topics - mohsenrag

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One of my customer need to migrate our service from Kloxo to cPanel.

They Have more than 100 active email accounts and thousands of emails in Inbox and Sent which want to move all in cpanel.

We use rainloop in kloxo as webmail.

Sepehr Mahan

Kloxo-MR Technical Helps / Authentication failed - Rainloop
« on: 2019-08-27, 10:30:44 »
In last week everyday we get "Authentication failed" in rainloop, I try to use afterlogic and so on but all of them have problems.
Try to use cleanup, fixmail, fixmail-all, restart-mail, service qmail stop and start, and so on.
After many tries mail are working but next day we have same problem.

Another point is when using restart-mail,restart-web or mysql I get many times:

Failed to list unit files: Connection timed out

also when use service mysql stop, It fails becuase another mysql is still running.

Code: [Select]
sh /script/sysinfo
Failed to list unit files: Connection timed out
cat: /etc/rc.d/init.d/php-fpm: No such file or directory

A. Control Panel:
   - Kloxo-MR: 7.0.0.c-2019070501
   - Web: hiawatha-10.9.0-f.2.mr.el7.x86_64
   - PHP: php56s - 5.6.40-1.ius.el7 (cgi mode)
B. Plateform:
   - OS: CentOS Linux release 7.6.1810 (Core) x86_64
   - Hostname: server2.techroom.ir
C. Services:
   1. MySQL: MariaDB-server-10.0.38-1.el7.centos.x86_64
   2. PHP:
      - Installed:
        - Branch: php56u-cli-5.6.40-1.ius.el7.x86_64
      - Used: --PHP Branch--
      - Multiple: disable
   3. Web Used: apache
     - Hiawatha: hiawatha-10.9.0-f.2.mr.el7.x86_64
     - Lighttpd: lighttpd-1.4.54-1.el7.x86_64
     - Nginx: nginx-1.17.3-1.el7.ngx.x86_64
     - Apache: httpd24u-2.4.39-2.el7.ius.x86_64
       - PHP Type: php-fpm_event
       - Secondary PHP: off
   4. WebCache: varnish
     - ATS: --uninstalled--
     - Squid: --uninstalled--
     - Varnish: varnish-5.2.1-1.el7.x86_64
   5. Dns: nsd
     - Bind: bind-9.9.9-1.mr.el7.x86_64
     - DJBDns: djbdns-1.05-17.4.mr.el7.x86_64
     - NSD: nsd-4.1.27-1.mr.el7.x86_64
     - PowerDNS: pdns-4.1.11-1.el7.x86_64
     - Yadifa: yadifa-2.3.9-1.el7.x86_64
   6. Mail: qmail-toaster-1.03-1.3.57.mr.el7.x86_64
      - pop3/imap4: courier-imap-toaster-4.1.2-1.3.20.mr.el7.x86_64
      - smtp: qmail-toaster-1.03-1.3.57.mr.el7.x86_64
      - spam: bogofilter-1.2.3-6.el7.x86_64
   7. FTP: pure-ftpd
      - pure-ftpd: pure-ftpd-1.0.49-1.mr.el7.x86_64
   8. Stats: awstats
      - awstats: kloxomr-stats-awstats-7.7-1.mr.noarch
D. Memory:
              total        used        free      shared  buff/cache   available
Mem:           3512        1333         771         458        1406        2178
Swap:          3768         278        3489
E. Disk Space:
Filesystem      Size  Used Avail Use% Mounted on
/dev/loop4       98G   78G   16G  84% /

*** Process Time: 00:00:02:58.178054 (dd:hh:mm:ss:xxxxxx) ***

* Note: run 'sh /script/sysinfo -y' if you want run 'fix-service-list' also
        (importance after Kloxo-MR update)

Kloxo-MR Technical Helps / Cannot connect via putty
« on: 2019-05-18, 11:36:50 »
My VPS suddenly restart from server and After that I get:

"Server refused to allocate pty"

when I try to connect with putty. AdminCP and other services are running and everything else is OK.
I rebooted server.


Kloxo-MR Technical Helps / Request For Service
« on: 2018-05-11, 14:48:59 »

In my Server, I have some customers and some domains.
I run script ypcp -y wrongly, and all of domains go down. also I cannot login to new installed kloxo.
All Files still there on the server also all of databases files (var/lib/mysql).

I need someone full expert to fix all.
it's very important to me that no data lost. I need a real kloxo expert.

Can anybody help me?
I will pay cost of service absolutely.

Please Send Direct Message


I run a new server and install kloxo successfully. also install my script and every thing is ok but just when try to upload files more than 8MB, Upload by browser done but on refresh, I get Error 500.

I read many topic in this site. I did every thing and solutions to solve problems
change PHP branch
change PHP Type
Use Apache 2.4

restart-all successfully done with no error

Code: [Select]
sh /script/sysinfo -y
A. Control Panel:
   - Kloxo-MR: 7.0.0.b-2016091501
   - Web: hiawatha-10.3.0-f.1.mr.el6.x86_64
   - PHP: php54s-5.4.45-1.ius.el6 (fpm mode)
B. Plateform:
   - OS: CentOS release 6.8 (Final) x86_64
   - Hostname: portal.tehrannsr.org
C. Services:
   1. MySQL: MariaDB-server-10.0.27-1.el6.x86_64
   2. PHP:
      - Installed:
        - Branch: php56u-cli-5.6.28-1.ius.el6.x86_64
        - Multiple:
          * php52m-5.2.17-102.mr.el6
          * php53m-5.3.29-1.ius.el6
          * php54m-5.4.45-1.ius.el6
          * php55m-5.5.38-1.ius.el6
          * php56m-5.6.28-1.ius.el6
          * php70m-7.0.13-1.w6
      - Used: php56m-fpm
      - Multiple: disable
   3. Web Used: apache
     - Hiawatha: hiawatha-10.3.0-f.1.mr.el6.x86_64
     - Lighttpd: lighttpd-1.4.41-1.el6.x86_64
     - Nginx: nginx-1.11.6-1.el6.ngx.x86_64
     - Apache: httpd-2.2.31-1.mr.el6.x86_64
       - PHP Type: php-fpm_event
       - Secondary PHP: off
   4. WebCache: none
     - ATS: --uninstalled--
     - Squid: --uninstalled--
     - Varnish: --uninstalled--
   5. Dns: bind
     - Bind: bind-9.9.7-1.mr.el6.x86_64
     - DJBDns: --uninstalled--
     - NSD: --uninstalled--
     - PowerDNS: --uninstalled--
     - Yadifa: --uninstalled--
   6. Mail: qmail-toaster-1.03-1.3.55.mr.el6.x86_64
      - pop3/imap4: courier-imap-toaster-4.1.2-1.3.20.mr.el6.x86_64
      - smtp: qmail-toaster-1.03-1.3.55.mr.el6.x86_64
      - spam: bogofilter-1.2.4-1.el6.x86_64
   7. Stats: awstats
D. Memory:
                total       used       free     shared    buffers     cached
   Mem:          1877        511       1365          1         20        220
   -/+ buffers/cache:        270       1606
   Swap:         4031          0       4031
E. Disk Space:
   Filesystem            Size  Used Avail Use% Mounted on
                          45G  3.8G   39G   9% /

*** Process Time: 00:00:02:44.164809 (dd:hh:mm:ss:xxxxxx) ***

* Note: run 'sh /script/sysinfo -y' if you want run 'fix-service-list' also
        (importance after Kloxo-MR update)

Log Error:
Code: [Select] - - [30/Nov/2016:01:26:55 +0330] "GET / HTTP/1.1" 200 3069 "-" "-" - - [30/Nov/2016:02:46:09 +0330] "GET /robots.txt HTTP/1.1" 200 25 "-" "CSS Certificate Spider (http://www.css-security.com/certificatespider/)" - - [30/Nov/2016:08:14:33 +0330] "GET / HTTP/1.0" 200 3069 "-" "masscan/1.0 (https://github.com/robertdavidgraham/masscan)"

also keep-alive is enabled, post_max_size is 50MB

Kloxo-MR Technical Helps / Change some variable ini php
« on: 2016-07-19, 17:20:19 »

For installation Active Collab it needs to something:

Error — max_execution_time is to be set more than 300 seconds.
Error — always_populate_raw_post_data is set to '0'
This option needs to be set to '-1' in PHP configuration file for Active Collab to work properly.
Warning — zlib.output_compression is turned off. Please turn it on for faster server/browser communication

for this max_execution_time , I changed from panel of admin and panel of user in php configure.

for always_populate_raw_post_data I use your procedure ::

1. Copy '/opt/configs/phpini/tpl/php.ini.tpl' ke custom.php.ini.tpl
2. Sisipkan 'always_populate_raw_post_data = -1' dibawah '[PHP]' di custom.php.ini.tpl
3. Disable 'display error' in 'php configure' untuk client terkait
4. Jalankan 'sh /script/fixphp; sh /script/restart-web -y'

with Thanks to Google translate ;)

for zlib.output_compression  using::
Pergi ke 'admin > servers > localhost > php configure'.
But it's not enable for change from panel.

and I get nothing for all of them.

Kloxo-MR Technical Helps / Encoding problem after update
« on: 2016-07-18, 06:15:37 »
After update from 6.5 to 7.0 everything is ok, but in one of the website we have text in database like this:
سرویس ها

before update we see texts in browser correct for Persian language.
But after update we see it the same in browser.

I had to install soap in php. I did and my sites could not reach databases. so I removes soap and I have nothing.

I tried to use fixweb, fixdns, fixmysql and so on.
When I use sh cleanup, everything was damaged.

I set hiawatha off and httpd on. stop hiawatha and start httpd.
Right now when I trying to reach admin woth 7778 or 7777 I get

This site can’t be reached took too long to respond.

and every domains goes to page:
If you are seeing this page, it means that web has not been configured for this domain on this server.

This could be due to the following causes:
Kloxo has not restarted the web server yet after you added the domain. Please wait for the web server to restart.
The domain is pointing to the wrong Kloxo server. Ping the domain and make sure that the IP matches one of the IPaddress seen in admin home -> ipaddresses

I'm in a critical status.

sh sysinfo

A. Kloxo-MR: 6.5.0.f-2015083001

B. OS: CentOS release 6.7 (Final) i686

C. Apps:
   1. MySQL: mysql55-5.5.50-1.ius.el6.i686
   2. PHP: php54-5.4.45-1.ius.el6.i686
   3. Httpd: httpd-2.2.31-1.mr.el6.i386
   4. Lighttpd: --uninstalled--
   5. Nginx: --uninstalled--
   6. Qmail: qmail-toaster-1.03-1.3.55.mr.el6.i386
      - with: courier-imap-toaster-4.1.2-1.3.18.mr.el6.i386
   7. Dns: bind-9.9.7-1.mr.el6.i386

D. Php-type (for Httpd/proxy):

E. Memory:
                total       used       free     shared    buffers     cached
   Mem:          1024        183        840          3          0         50
   -/+ buffers/cache:        133        890
   Swap:           32          0         32

critical status... please help

Thanks in advance

My Kloxo cannot receive any email from any external server.

This is done: Make sure content of '/var/qmail/control/locals' only 'localhost' and then reboot.
Also This: run 'sh /script/fixmail-all'
and I use php_fpm_event

I can send email from my server to any other server successfully.

Current Version:   6.5.0.f-2015083001

Kloxo-MR Technical Helps / Upload doesn't work
« on: 2015-12-17, 12:48:24 »

When I select a file for uploading, everything is OK, Chrome show that file is completely uploaded, but after upload when Kloxo refresh the page, the is nothing uploaded.

I checked it in many folders in so of my domins. Root folders or subfolders.

Own and Mod is correct.

What's the problem?


As Dear Mustafa's advise I create some clients to move my domains to new clients (because I have many domains under admin account).

But when I change owner of any domain, Kloxo make a copy of Domain folder to new client and leave back the files.

I compared two same folder in old and new client, they are same. So

1) can I remove folder from old client
2) why this happen? Is it normal?

Thanks, Mohsen

In kloxo 6.5, in manual or scheduled backup, there are corrupted files in admin/__backup directory (files are about 41KB) but I checked and found the right backup file (6GB) in:


When I try to use ftp server for auto upload, It's the same problem.

Also I receive Email message: Kloxo Backup Succeeded for 'admin' to 'local backup'

I have more than 30GB free space on the server.

what is the problem?

Thanks for your care.

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