Did I lost all my data? URGENT please Help

[LotsOfQ]

I use Filezilla and I cannot connect as "admin"

Response:   421 Unable to read the indexed puredb file (or old format detected) - Try pure-pw mkdb
Error:   Could not connect to server

So I've create an FTP User and connect as that user but the same errors.

Status:   Connecting to 192.my.ips.112:21...
Status:   Connection established, waiting for welcome message...
Status:   Initializing TLS...
Status:   Verifying certificate...
Status:   TLS connection established.
Command:   USER newuser20
Response:   331 User newuser20 OK. Password required
Command:   PASS ***********
Response:   421 Unable to read the indexed puredb file (or old format detected) - Try pure-pw mkdb
Error:   Could not connect to server
Status:   Waiting to retry...
Status:   Connecting to 192.my.ips.112:21...
Status:   Connection established, waiting for welcome message...
Response:   220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response:   220-You are user number 1 of 5000 allowed.
Response:   220-Local time is now 21:25. Server port: 21.
Response:   220-IPv6 connections are also welcome on this server.
Response:   220 You will be disconnected after 15 minutes of inactivity.
Command:   AUTH TLS
Response:   234 AUTH TLS OK.
Status:   Initializing TLS...
Status:   Verifying certificate...
Status:   TLS connection established.
Command:   USER newuser20
Response:   331 User newuser20 OK. Password required
Command:   PASS ***********
Response:   421 Unable to read the indexed puredb file (or old format detected) - Try pure-pw mkdb
Error:   Could not connect to server

[MRatWork]

Like pure-ftp said run 'pure-pw mkdb'. Also better also run 'sh /script/fixftp-all; sh /script/restart-ftp -y'.

[LotsOfQ]

[root@server ~]# pure-pw mkdb
Unable to open the passwd file: No such file or directory
[root@server ~]# sh /script/fixftp-all; sh /script/restart-ftp -y
Initialize PureFtp service
- Initialize process
Make pure-ftpd user database
- Restart xinetd service for pureftp

- For help, type '/script/fixftpuser [--help|-h]'
- No argument supplied. Defaulting to localhost (master) servers

Fixing FTP User
- 'newuser20' ('admin') at 'localhost'
Unable to open the passwd file: No such file or directory

*** Process Time: 00:00:00:00.586 (dd:hh:mm:ss:xxxxxx) ***


Stopping xinetd:                                           [  OK  ]
Starting xinetd:                                           [  OK  ]
-------------------------------------------------------------------

- For help, type '/script/restart-ftp [--help|-h]'
[root@server ~]#

[MRatWork]

Inform here 'dir -l /etc/pure-ftpd'

[LotsOfQ]

I don't know if these issues are related. When I am in "admin — {Servers}" I noticed one listed "localhost" but it showed as "Not Used".
When I select the "localhost" take me to "admin — Servers — {Server}". I noticed the following.

?    Buffers    6 MB    1996 MB
?    Cached    233 MB    1996 MB
?    Real Mem    251 MB    1996 MB

Those showed as "Exceeded".

Also just to be sure I am on the right path. After the fresh installed I have not added any domain or client. I wanted to restore the backup file first. Do I have to add a user/client or domain first?

[LotsOfQ]

[root@server ~]# dir -l /etc/pure-ftpd
total 24
-rw-r--r-- 1 root root 11474 Mar 12 02:11 pure-ftpd.conf
-rw-r--r-- 1 root root  2009 Dec 16 09:42 pureftpd-ldap.conf
-rw-r--r-- 1 root root  3473 Mar 12 02:10 pureftpd-mysql.conf
-rw-r--r-- 1 root root     0 May  2 21:47 pureftpd.passwd.oldsaved
-rw-r--r-- 1 root root  2907 Sep  7  2011 pureftpd-pgsql.conf

[MRatWork]

Try rename 'pureftpd.passwd.oldsaved' to 'pureftpd.passwd' and run again fixftp-all and restart-ftp

[LotsOfQ]

Just want to make sure, did you read this post?
http://forum.mratwork.com/kloxo-mr-tips-and-tricks/did-i-lost-all-my-data/msg42751/#msg42751

[LotsOfQ]

I renamed 'pureftpd.passwd.oldsaved' to 'pureftpd.passwd' but when I run "sh /script/fixftp-all; sh /script/restart-ftp -y"

[root@server ~]# sh /script/fixftp-all; sh /script/restart-ftp -y
Initialize PureFtp service
- Initialize process
Make pure-ftpd user database
- Restart xinetd service for pureftp

- For help, type '/script/fixftpuser [--help|-h]'
- No argument supplied. Defaulting to localhost (master) servers

Fixing FTP User
- 'newuser20' ('admin') at 'localhost'
Unable to open the passwd file: No such file or directory

*** Process Time: 00:00:00:00.458 (dd:hh:mm:ss:xxxxxx) ***


Stopping xinetd:                                           [  OK  ]
Starting xinetd:                                           [  OK  ]

Then I go back and check the file and noticed after "sh /script/fixftp-all; sh /script/restart-ftp -y" renamed back to "pureftpd.passwd.oldsaved".

[MRatWork]

When you run 'pure-pw mkdb', this process try create pureftpd.pdb from pureftpd.passwd but missing pureftpd.passwd. So, why advice to rename pureftpd.passwd.oldsaved to pureftpd.passwd.

Fixftp-all try with another way.

[MRatWork]

Or try 'yum reinstall pure-ftpd -y; sh /script/cleanup'.

[LotsOfQ]

I give up. Doing one more reinstall of my VPS and Kloxo-MR.

[MRatWork]

Did you add dummy domain for the first time?.

[LotsOfQ]

No, I didn't add anything domain/user/client etc.

I've just done a brand new install of Centos 6 and Kloxo-MR 7 and got the same issue with FTP.

[LotsOfQ]

After added a dummy domain FTP works. But I cannot login with user admin or root. But I can with the users I created. But that only have access to the dummy domain directories. It doesn't have access to /home/admin/.

Where can I upload the backup file to for restore?