WWW A Record

[MRatWork]

hostname=www, value=__base__.

[LotsOfQ]

I do have that all along but it still not working.

[MRatWork]

Set above setting in 'dns settings' (also better in 'dns template').

[LotsOfQ]

I have set it in both the DNS setting and the DNS template.

[LotsOfQ]

I cannot ping www version of the domain from the server. Is it possible that it is being blocked somehow?

[LotsOfQ]

I just chat with my domain registrar and they look it up for me and the WWW A Record is resolved and working fine. I checked with http://www.dnsstuff.com/tools and it seem working fine too.

But it's not working or resolved on the server itself. I don't know if this give you more clue to what might have happened and how to fixed.

[MRatWork]

Delete 'CNAME record' for 'www'. And then add 'A record' for 'www' where hostname=www and value=IP (as the same as IP for __base__).

[LotsOfQ]

I didn't the cn www and then added 'A record' hostname=www and value=ip. Then sh /script/restart-all and still the same.

Code: [Select]

<<>> DiG 9.9.9-P6 <<>> www.domain.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 3775
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 4096
;; QUESTION SECTION:
;www.domain.com.             IN      A

;; ANSWER SECTION:
www.domain.com.      68163   IN      CNAME   domain.com.domain.com.

;; AUTHORITY SECTION:
domain.com.          3205    IN      SOA     ns1.domain.com. admin.domain.com. 2017071232 3600 1800 604800 3600


I deleted it cn www and deleted the A Record www that was just created and still the same when 'dig www.domain.com'.

Code: [Select]

<<>> DiG 9.9.9-P6 <<>> www.domain.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 3775
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 4096
;; QUESTION SECTION:
;www.domain.com.             IN      A

;; ANSWER SECTION:
www.domain.com.      68163   IN      CNAME   domain.com.domain.com.

;; AUTHORITY SECTION:
domain.com.          3205    IN      SOA     ns1.domain.com. admin.domain.com. 2017071232 3600 1800 604800 3600


Did it cache somewhere or the file didn't change?

[MRatWork]

Try delete browser cache and run 'ipconfig /flushdns' in windows os (for your pc).

[LotsOfQ]

I used PuTTY to ssh into my VPS. I 'dig www.domain.com' from it. So I am assuming it's server not my computer. Anyway I did as you said. Cleared browser and then 'ipconfig /flushdns'.

I am back PuTTY and 'dig www.domain.com' with the same errors.

Code: [Select]

[root@server ~]# dig www.domain.com

; <<>> DiG 9.9.9-P6 <<>> www.domain.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 54758
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 4096
;; QUESTION SECTION:
;www.domain.com.             IN      A

;; ANSWER SECTION:
www.domain.com.      51865   IN      CNAME   domain.com.domain.com.

;; AUTHORITY SECTION:
domain.com.          1143    IN      SOA     ns1.domain.com. admin.domain.com. 2017071245 3600 1800 604800 3600


[LotsOfQ]

OK, I think it's an issue with the main machine. My VPS seem fine as check with other dns lookup. The main machine need to flush dns?

[LotsOfQ]

Update: My host have an actual dns server that follow the rules. I have to wait for 7 days. It is now pick up the new www a record. It's all work fine now.

Big thank you for all your help.