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Please login or register. 2024-03-28, 18:53:39

Author Topic: Webmail Page blank screen  (Read 6306 times)

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Offline sandipcd

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Webmail Page blank screen
« on: 2015-04-25, 16:42:21 »
Hello,

When I am opening http://webmail.ultraso.com/ and choosing the any mail application, it is showing blank screen.

Following steps I have made -
1) Webmail Application > select -chooser-
2) Run command 'yum reinstall kloxomr-webmail*; sh /script/fixmail-all'

print screen of DNS - http://websiteform.tk/kloxo-dns-services3.jpg
print screen of system info - http://websiteform.tk/kloxo-inform1.jpg
DNS health check - http://dnscheck.pingdom.com/?domain=ultraso.com

How I can solve this problem?

Offline MRatWork

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Re: Webmail Page blank screen
« Reply #1 on: 2015-04-25, 16:58:17 »
Nothing wrong with your webmail url (no blank).

Sorry, you mean webmail apps was blank.

In 'php configure' for (step-by-step) server, admin and every client set 'enable' display and log error to know what's happens. Also, check 'memory limit' and make sure set as '128M' or more.
« Last Edit: 2015-04-25, 17:01:58 by MRatWork »
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Offline sandipcd

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Re: Webmail Page blank screen
« Reply #2 on: 2015-04-25, 20:59:02 »
Yes, now the problem is fixed.

From admin, I have gone to - Server > Servers > localhost > PHP Configure. And then check Display Errors, Log Errors, Output Compression. And save it. And now webmail apps opens.

Offline sandipcd

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Re: Webmail Page blank screen
« Reply #3 on: 2016-04-12, 18:25:16 »
Again when I tried to login with email id and password, webmail apps is showing error. The error are given below:

Afterlogic shows - "Error while connecting to mail server."
rainloop shows - "Domain is not allowed"
Roundcube shows - "Connection to storage server failed".
Squirrelmail shows - "Error connecting to IMAP server: localhost. 111 : Connection refused".
Telaen shows - "Username and password wrong".

Can you please write me what is the actual problem? Different webmail apps showing different error. Can you please help me to solve this problem?

Offline MRatWork

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Re: Webmail Page blank screen
« Reply #4 on: 2016-04-12, 18:35:06 »
Try 'sh /script/fixmail-all' and make sure no error. And then 'sh /script/restart-mail -y'.
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Offline sandipcd

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Re: Webmail Page blank screen
« Reply #5 on: 2016-04-13, 07:52:51 »
Yes, now it is working fine. Buy how can I get horde webmail?

Offline MRatWork

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Re: Webmail Page blank screen
« Reply #6 on: 2016-04-13, 11:10:21 »
Yes, now it is working fine. Buy how can I get horde webmail?
Don't use Horde.
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Offline sandipcd

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Re: Webmail Page blank screen
« Reply #7 on: 2016-04-13, 13:24:44 »
Oh! Is there any specific reason?

Offline MRatWork

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Re: Webmail Page blank screen
« Reply #8 on: 2016-04-13, 13:29:50 »
Oh! Is there any specific reason?
Disable because security reason and latest version not so simple to implementation.
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Offline sandipcd

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Re: Webmail Page blank screen
« Reply #9 on: 2017-04-28, 17:47:14 »
Again when I have install Kloxo-mr in a new dedicated server, the webmail apps is creating the problem.

I have set default webmail apps in 'General Settings'. But still, the default mail apps is not opening.

Also, web apps are showing error.
Rainloop - after providing email & password - it is showing an error that 'Domain is not allowed'.
Roundcube - after providing email & password - it is showing not loading and HTTP error 500.
Telaen - showing white page

Afterlogic and Squirrelmail are ok.

I want roundcube to work.

I have given 'sh /script/fixmail-all' and 'sh /script/restart-mail -y'.
Code: [Select]
[root@s1 ~]# sh /script/fixmail-all

Changing qmail.init
--------------------------
Fixing '89' uid to vpopmail:vchkpw ownership
--------------------------
Setting '/home/vpopmail/bin/vchkpw' for root:root ownership
--------------------------
Setting '/home/vpopmail' for 755 permissions
Set '/home/vpopmail/domains' for 755 permissions
Set '/home/lxadmin' for 755 permissions
Set '/home/lxadmin/mail' for 755 permissions
Set '/home/lxadmin/mail/domains' for 755 permissions
Setting '/home/vpopmail/bin/vchkpw' for 4751 permissions
--------------------------
Setting '/var/qmail/control/locals' with 'localhost'
Set '/var/qmail/control/me' with 's1.ultracorporatepixel.com'
Set '/var/qmail/control/defaultdomain' with 's1.ultracorporatepixel.com'
Set '/var/qmail/control/defaulthost' with 's1.ultracorporatepixel.com'
--------------------------
Renaming tlshosts to tlshosts.old in '/var/qmail/control'
--------------------------
Fixing Qmail cdb
Reloaded /etc/tcprules.d/tcp.smtp
Reloaded /var/qmail/control/badmimetypes.cdb
Reloaded /var/qmail/control/badloadertypes.cdb
--------------------------
Using qmail-toaster - fix '/home/vpopmail/etc/vpopmail.mysql'
--------------------------
Fixing Qmail Assign
Fixing Qmail Assign
Reset Qmail Assign for domains (also rcpthosts and virtualdomains)
- assign for 'ultraserver2.tk'
- rcpthosts/morercpthosts for 'ultraserver2.tk'
- assign for 'ultracorporatepixel.com'
- rcpthosts/morercpthosts for 'ultracorporatepixel.com'
- assign for 'ultraserver1.tk'
- rcpthosts/morercpthosts for 'ultraserver1.tk'
- virtualdomains for 'ultraserver2.tk'
- virtualdomains for 'ultracorporatepixel.com'
- virtualdomains for 'ultraserver1.tk'
--------------------------
Fixing Mail Outgoing IP
- For 'ultraserver1.tk' ('hostingultraso223') at 'localhost'
- For 'ultraserver2.tk' ('hostingultraso223') at 'localhost'
- For 'ultracorporatepixel.com' ('admin') at 'localhost'
--------------------------

- For help, type '/script/fixmail [--help|-h]'
- No argument supplied. Defaulting to localhost (master) servers

Fixing Mail accounts (also 'lists' if exists)
- 'postmaster@ultraserver1.tk' ('hostingultraso223') at 'localhost'
- 'contact@ultraserver2.tk' ('hostingultraso223') at 'localhost'
- 'postmaster@ultraserver2.tk' ('hostingultraso223') at 'localhost'
- 'postmaster@ultracorporatepixel.com' ('admin') at 'localhost'
--------------------------
*** RoundCube Webmail setup ***
- Preparing database
- Fixing MySQL commands in import files
- Generating password
- Add Password to configuration file
- Database installed
*** Afterlogic Webmail Lite setup ***
- Preparing database
- Rename 'setting.xml' to 'settings.xml.php'
- Generating password
- Add Password to configuration file
*** Squirrelmail Webmail setup ***
- Preparing Database
-- No need database
*** Telaen Webmail setup ***
- Preparing Database
-- No need database
- Preparing Configs
*** Rainloop Webmail setup ***
- Change application.ini to application.ini.php
- Change admin password
- Preparing Database
-- No need database
Install Webmail chooser
- Install process

- NOTE: use 'sh /script/fixdomainkey' if want to fix domainkeys


*** Process Time: 00:00:00:03.3733 (dd:hh:mm:ss:xxxxxx) ***

[root@s1 ~]# sh /script/restart-mail -y


*** Process for QMAIL service ***
Stopping qmail-toaster: svscan qmail logging.
qmail-send: no process killed
Starting qmail-toaster: svscan.
-------------------------------------------------------------------

- For help, type '/script/restart-mail [--help|-h]'
-------------------------------------------------------------------
[root@s1 ~]#

Server information is given below -

Code: [Select]
[root@s1 ~]# sh /script/sysinfo; yum list installed kloxo*
A. Control Panel:
   - Kloxo-MR: 7.0.0.c-2017042302
   - Web: hiawatha-10.5.0-f.2.mr.el6.x86_64
   - PHP: php56s-5.6.30-2.ius.centos6 (fpm mode)
B. Plateform:
   - OS: CentOS release 6.9 (Final) x86_64
   - Hostname: s1.ultracorporatepixel.com
C. Services:
   1. MySQL: MariaDB-server-10.0.30-1.el6.x86_64
   2. PHP:
      - Installed:
        - Branch: php56u-cli-5.6.30-2.ius.centos6.x86_64
        - Multiple:
          * php54m-5.4.45-1.ius.centos6
          * php55m-5.5.38-1.ius.centos6
          * php56m-5.6.30-2.ius.centos6
          * php70m-7.0.17-1.ius.centos6
      - Used: php56m-fpm
      - Multiple: enable
   3. Web Used: apache
     - Hiawatha: hiawatha-10.5.0-f.2.mr.el6.x86_64
     - Lighttpd: lighttpd-1.4.45-1.el6.x86_64
     - Nginx: nginx-1.13.0-1.el6.ngx.x86_64
     - Apache: httpd24u-2.4.25-3.ius.centos6.x86_64
       - PHP Type: suphp_event
       - Secondary PHP: off
   4. WebCache: none
     - ATS: --uninstalled--
     - Squid: --uninstalled--
     - Varnish: --uninstalled--
   5. Dns: bind
     - Bind: bind-9.9.9-1.mr.el6.x86_64
     - DJBDns: djbdns-1.05-17.4.mr.el6.x86_64
     - NSD: nsd-4.1.14-1.el6.x86_64
     - PowerDNS: pdns-4.0.3-1.el6.MIND.x86_64
     - Yadifa: yadifa-2.2.3-1.mr.el6.x86_64
   6. Mail: qmail-toaster-1.03-1.3.56.mr.el6.x86_64
      - pop3/imap4: courier-imap-toaster-4.1.2-1.3.20.mr.el6.x86_64
      - smtp: qmail-toaster-1.03-1.3.56.mr.el6.x86_64
      - spam: bogofilter-1.2.4-1.el6.x86_64
   7. FTP: pure-ftpd
      - pure-ftpd: pure-ftpd-1.0.37-1.mr.el6.x86_64
   8. Stats: awstats
      - awstats: kloxomr-stats-awstats-7.5-1.mr.noarch
D. Memory:
             total       used       free     shared    buffers     cached
Mem:         64209       1593      62616          1         90        635
-/+ buffers/cache:        866      63343
Swap:        11999          0      11999
E. Disk Space:
Filesystem      Size  Used Avail Use% Mounted on
/dev/md1        930G  4.0G  879G   1% /


*** Process Time: 00:00:00:12.12394 (dd:hh:mm:ss:xxxxxx) ***

* Note: run 'sh /script/sysinfo -y' if you want run 'fix-service-list' also
        (importance after Kloxo-MR update)

Loaded plugins: fastestmirror, presto, priorities, protectbase, replace, security
Loading mirror speeds from cached hostfile
mratwork-epel/metalink                                                                                                                           |  27 kB     00:00
 * base: centos.quelquesmots.fr
 * extras: centos.quelquesmots.fr
 * mratwork-epel: fedora.kiewel-online.ch
 * mratwork-ius-archive: mirrors.ircam.fr
 * mratwork-ius-stable: mirrors.ircam.fr
 * mratwork-release-neutral-noarch: rpms.mratwork.com
 * mratwork-release-version-arch: rpms.mratwork.com
 * mratwork-webtatic: uk.repo.webtatic.com
 * updates: centos.quelquesmots.fr
base                                                                                                                                             | 3.7 kB     00:00
extras                                                                                                                                           | 3.4 kB     00:00
mratwork-epel                                                                                                                                    | 4.3 kB     00:00
mratwork-epel/primary_db                                                                                                                         | 5.9 MB     00:00
mratwork-google-mod-pagespeed                                                                                                                    |  951 B     00:00
mratwork-ius-archive                                                                                                                             | 2.4 kB     00:00
mratwork-ius-archive/primary_db                                                                                                                  | 3.4 MB     00:00
mratwork-ius-stable                                                                                                                              | 2.3 kB     00:00
mratwork-ius-stable/primary_db                                                                                                                   | 221 kB     00:00
mratwork-mariadb                                                                                                                                 | 2.9 kB     00:00
mratwork-nginx                                                                                                                                   | 2.9 kB     00:00
mratwork-nginx-stable                                                                                                                            | 2.9 kB     00:00
mratwork-release-neutral-noarch                                                                                                                  | 1.3 kB     00:00
mratwork-release-version-arch                                                                                                                    | 1.2 kB     00:00
mratwork-varnish-3.0                                                                                                                             |  951 B     00:00
mratwork-webtatic                                                                                                                                | 3.6 kB     00:00
updates                                                                                                                                          | 3.4 kB     00:00
0 packages excluded due to repository protections
Installed Packages
kloxomr-editor-ckeditor.noarch                                               4.5.3-1.mr                                                 @mratwork-release-neutral-noarch
kloxomr-editor-fckeditor.noarch                                              2.6.8-8.mr                                                 @mratwork-release-neutral-noarch
kloxomr-stats-awstats.noarch                                                 7.5-1.mr                                                   @mratwork-release-neutral-noarch
kloxomr-thirdparty-jcterm.noarch                                             0.0.10-2.mr                                                @mratwork-release-neutral-noarch
kloxomr-thirdparty-sshterm-applet.noarch                                     0.2.2-4.mr                                                 @mratwork-release-neutral-noarch
kloxomr-webmail-afterlogic.noarch                                            7.6.7-1.mr                                                 @mratwork-release-neutral-noarch
kloxomr-webmail-rainloop.noarch                                              1.9.4.402-1.mr                                             @mratwork-release-neutral-noarch
kloxomr-webmail-roundcube.noarch                                             1.2.0-1.mr                                                 @mratwork-release-neutral-noarch
kloxomr-webmail-squirrelmail.noarch                                          1.4.22-6.mr                                                @mratwork-release-neutral-noarch
kloxomr-webmail-telaen.noarch                                                1.3.2-3.mr                                                 @mratwork-release-neutral-noarch
kloxomr7.noarch                                                              7.0.0.c-2017042302.mr                                      @mratwork-release-neutral-noarch
kloxomr7-thirdparty-phpmyadmin.noarch                                        4.4.15.1-1.mr                                              @mratwork-release-neutral-noarch
[root@s1 ~]#

But still, it is not working. Please help.

Offline MRatWork

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Re: Webmail Page blank screen
« Reply #10 on: 2017-04-28, 20:06:28 »
I can see roundcube in your ultraserver1.tk. So, try delete browser cache.
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Offline sandipcd

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Re: Webmail Page blank screen
« Reply #11 on: 2017-04-29, 07:39:13 »
I can see roundcube in your ultraserver1.tk. So, try delete browser cache.

roundcube is loading, but after log in it is not loading. Please try by login. I have sent you PM.

Offline MRatWork

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Re: Webmail Page blank screen
« Reply #12 on: 2017-04-29, 09:14:32 »
Try reinstall with:
Code: [Select]
yum remove kloxomr-webmail-roundcube -y
rm -rf /home/kloxo/httpd/webmail/roundcube
yum install kloxomr-webmail-roundcube -y
sh /script/setup-roundcube

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