MRatWork Forum by Mustafa Ramadhan

Sawo Project - Kloxo-MR Discussions => Kloxo-MR Technical Helps => Topic started by: sandipcd on 2015-04-25, 16:42:21

Title: Webmail Page blank screen
Post by: sandipcd on 2015-04-25, 16:42:21
Hello,

When I am opening http://webmail.ultraso.com/ and choosing the any mail application, it is showing blank screen.

Following steps I have made -
1) Webmail Application > select -chooser-
2) Run command 'yum reinstall kloxomr-webmail*; sh /script/fixmail-all'

print screen of DNS - http://websiteform.tk/kloxo-dns-services3.jpg
print screen of system info - http://websiteform.tk/kloxo-inform1.jpg
DNS health check - http://dnscheck.pingdom.com/?domain=ultraso.com

How I can solve this problem?
Title: Re: Webmail Page blank screen
Post by: MRatWork on 2015-04-25, 16:58:17
Nothing wrong with your webmail url (no blank).

Sorry, you mean webmail apps was blank.

In 'php configure' for (step-by-step) server, admin and every client set 'enable' display and log error to know what's happens. Also, check 'memory limit' and make sure set as '128M' or more.
Title: Re: Webmail Page blank screen
Post by: sandipcd on 2015-04-25, 20:59:02
Yes, now the problem is fixed.

From admin, I have gone to - Server > Servers > localhost > PHP Configure. And then check Display Errors, Log Errors, Output Compression. And save it. And now webmail apps opens.
Title: Re: Webmail Page blank screen
Post by: sandipcd on 2016-04-12, 18:25:16
Again when I tried to login with email id and password, webmail apps is showing error. The error are given below:

Afterlogic shows - "Error while connecting to mail server."
rainloop shows - "Domain is not allowed"
Roundcube shows - "Connection to storage server failed".
Squirrelmail shows - "Error connecting to IMAP server: localhost. 111 : Connection refused".
Telaen shows - "Username and password wrong".

Can you please write me what is the actual problem? Different webmail apps showing different error. Can you please help me to solve this problem?
Title: Re: Webmail Page blank screen
Post by: MRatWork on 2016-04-12, 18:35:06
Try 'sh /script/fixmail-all' and make sure no error. And then 'sh /script/restart-mail -y'.
Title: Re: Webmail Page blank screen
Post by: sandipcd on 2016-04-13, 07:52:51
Yes, now it is working fine. Buy how can I get horde webmail?
Title: Re: Webmail Page blank screen
Post by: MRatWork on 2016-04-13, 11:10:21
Yes, now it is working fine. Buy how can I get horde webmail?
Don't use Horde.
Title: Re: Webmail Page blank screen
Post by: sandipcd on 2016-04-13, 13:24:44
Oh! Is there any specific reason?
Title: Re: Webmail Page blank screen
Post by: MRatWork on 2016-04-13, 13:29:50
Oh! Is there any specific reason?
Disable because security reason and latest version not so simple to implementation.
Title: Re: Webmail Page blank screen
Post by: sandipcd on 2017-04-28, 17:47:14
Again when I have install Kloxo-mr in a new dedicated server, the webmail apps is creating the problem.

I have set default webmail apps in 'General Settings'. But still, the default mail apps is not opening.

Also, web apps are showing error.
Rainloop - after providing email & password - it is showing an error that 'Domain is not allowed'.
Roundcube - after providing email & password - it is showing not loading and HTTP error 500.
Telaen - showing white page

Afterlogic and Squirrelmail are ok.

I want roundcube to work.

I have given 'sh /script/fixmail-all' and 'sh /script/restart-mail -y'.
Code: [Select]
[root@s1 ~]# sh /script/fixmail-all

Changing qmail.init
--------------------------
Fixing '89' uid to vpopmail:vchkpw ownership
--------------------------
Setting '/home/vpopmail/bin/vchkpw' for root:root ownership
--------------------------
Setting '/home/vpopmail' for 755 permissions
Set '/home/vpopmail/domains' for 755 permissions
Set '/home/lxadmin' for 755 permissions
Set '/home/lxadmin/mail' for 755 permissions
Set '/home/lxadmin/mail/domains' for 755 permissions
Setting '/home/vpopmail/bin/vchkpw' for 4751 permissions
--------------------------
Setting '/var/qmail/control/locals' with 'localhost'
Set '/var/qmail/control/me' with 's1.ultracorporatepixel.com'
Set '/var/qmail/control/defaultdomain' with 's1.ultracorporatepixel.com'
Set '/var/qmail/control/defaulthost' with 's1.ultracorporatepixel.com'
--------------------------
Renaming tlshosts to tlshosts.old in '/var/qmail/control'
--------------------------
Fixing Qmail cdb
Reloaded /etc/tcprules.d/tcp.smtp
Reloaded /var/qmail/control/badmimetypes.cdb
Reloaded /var/qmail/control/badloadertypes.cdb
--------------------------
Using qmail-toaster - fix '/home/vpopmail/etc/vpopmail.mysql'
--------------------------
Fixing Qmail Assign
Fixing Qmail Assign
Reset Qmail Assign for domains (also rcpthosts and virtualdomains)
- assign for 'ultraserver2.tk'
- rcpthosts/morercpthosts for 'ultraserver2.tk'
- assign for 'ultracorporatepixel.com'
- rcpthosts/morercpthosts for 'ultracorporatepixel.com'
- assign for 'ultraserver1.tk'
- rcpthosts/morercpthosts for 'ultraserver1.tk'
- virtualdomains for 'ultraserver2.tk'
- virtualdomains for 'ultracorporatepixel.com'
- virtualdomains for 'ultraserver1.tk'
--------------------------
Fixing Mail Outgoing IP
- For 'ultraserver1.tk' ('hostingultraso223') at 'localhost'
- For 'ultraserver2.tk' ('hostingultraso223') at 'localhost'
- For 'ultracorporatepixel.com' ('admin') at 'localhost'
--------------------------

- For help, type '/script/fixmail [--help|-h]'
- No argument supplied. Defaulting to localhost (master) servers

Fixing Mail accounts (also 'lists' if exists)
- 'postmaster@ultraserver1.tk' ('hostingultraso223') at 'localhost'
- 'contact@ultraserver2.tk' ('hostingultraso223') at 'localhost'
- 'postmaster@ultraserver2.tk' ('hostingultraso223') at 'localhost'
- 'postmaster@ultracorporatepixel.com' ('admin') at 'localhost'
--------------------------
*** RoundCube Webmail setup ***
- Preparing database
- Fixing MySQL commands in import files
- Generating password
- Add Password to configuration file
- Database installed
*** Afterlogic Webmail Lite setup ***
- Preparing database
- Rename 'setting.xml' to 'settings.xml.php'
- Generating password
- Add Password to configuration file
*** Squirrelmail Webmail setup ***
- Preparing Database
-- No need database
*** Telaen Webmail setup ***
- Preparing Database
-- No need database
- Preparing Configs
*** Rainloop Webmail setup ***
- Change application.ini to application.ini.php
- Change admin password
- Preparing Database
-- No need database
Install Webmail chooser
- Install process

- NOTE: use 'sh /script/fixdomainkey' if want to fix domainkeys


*** Process Time: 00:00:00:03.3733 (dd:hh:mm:ss:xxxxxx) ***

[root@s1 ~]# sh /script/restart-mail -y


*** Process for QMAIL service ***
Stopping qmail-toaster: svscan qmail logging.
qmail-send: no process killed
Starting qmail-toaster: svscan.
-------------------------------------------------------------------

- For help, type '/script/restart-mail [--help|-h]'
-------------------------------------------------------------------
[root@s1 ~]#

Server information is given below -

Code: [Select]
[root@s1 ~]# sh /script/sysinfo; yum list installed kloxo*
A. Control Panel:
   - Kloxo-MR: 7.0.0.c-2017042302
   - Web: hiawatha-10.5.0-f.2.mr.el6.x86_64
   - PHP: php56s-5.6.30-2.ius.centos6 (fpm mode)
B. Plateform:
   - OS: CentOS release 6.9 (Final) x86_64
   - Hostname: s1.ultracorporatepixel.com
C. Services:
   1. MySQL: MariaDB-server-10.0.30-1.el6.x86_64
   2. PHP:
      - Installed:
        - Branch: php56u-cli-5.6.30-2.ius.centos6.x86_64
        - Multiple:
          * php54m-5.4.45-1.ius.centos6
          * php55m-5.5.38-1.ius.centos6
          * php56m-5.6.30-2.ius.centos6
          * php70m-7.0.17-1.ius.centos6
      - Used: php56m-fpm
      - Multiple: enable
   3. Web Used: apache
     - Hiawatha: hiawatha-10.5.0-f.2.mr.el6.x86_64
     - Lighttpd: lighttpd-1.4.45-1.el6.x86_64
     - Nginx: nginx-1.13.0-1.el6.ngx.x86_64
     - Apache: httpd24u-2.4.25-3.ius.centos6.x86_64
       - PHP Type: suphp_event
       - Secondary PHP: off
   4. WebCache: none
     - ATS: --uninstalled--
     - Squid: --uninstalled--
     - Varnish: --uninstalled--
   5. Dns: bind
     - Bind: bind-9.9.9-1.mr.el6.x86_64
     - DJBDns: djbdns-1.05-17.4.mr.el6.x86_64
     - NSD: nsd-4.1.14-1.el6.x86_64
     - PowerDNS: pdns-4.0.3-1.el6.MIND.x86_64
     - Yadifa: yadifa-2.2.3-1.mr.el6.x86_64
   6. Mail: qmail-toaster-1.03-1.3.56.mr.el6.x86_64
      - pop3/imap4: courier-imap-toaster-4.1.2-1.3.20.mr.el6.x86_64
      - smtp: qmail-toaster-1.03-1.3.56.mr.el6.x86_64
      - spam: bogofilter-1.2.4-1.el6.x86_64
   7. FTP: pure-ftpd
      - pure-ftpd: pure-ftpd-1.0.37-1.mr.el6.x86_64
   8. Stats: awstats
      - awstats: kloxomr-stats-awstats-7.5-1.mr.noarch
D. Memory:
             total       used       free     shared    buffers     cached
Mem:         64209       1593      62616          1         90        635
-/+ buffers/cache:        866      63343
Swap:        11999          0      11999
E. Disk Space:
Filesystem      Size  Used Avail Use% Mounted on
/dev/md1        930G  4.0G  879G   1% /


*** Process Time: 00:00:00:12.12394 (dd:hh:mm:ss:xxxxxx) ***

* Note: run 'sh /script/sysinfo -y' if you want run 'fix-service-list' also
        (importance after Kloxo-MR update)

Loaded plugins: fastestmirror, presto, priorities, protectbase, replace, security
Loading mirror speeds from cached hostfile
mratwork-epel/metalink                                                                                                                           |  27 kB     00:00
 * base: centos.quelquesmots.fr
 * extras: centos.quelquesmots.fr
 * mratwork-epel: fedora.kiewel-online.ch
 * mratwork-ius-archive: mirrors.ircam.fr
 * mratwork-ius-stable: mirrors.ircam.fr
 * mratwork-release-neutral-noarch: rpms.mratwork.com
 * mratwork-release-version-arch: rpms.mratwork.com
 * mratwork-webtatic: uk.repo.webtatic.com
 * updates: centos.quelquesmots.fr
base                                                                                                                                             | 3.7 kB     00:00
extras                                                                                                                                           | 3.4 kB     00:00
mratwork-epel                                                                                                                                    | 4.3 kB     00:00
mratwork-epel/primary_db                                                                                                                         | 5.9 MB     00:00
mratwork-google-mod-pagespeed                                                                                                                    |  951 B     00:00
mratwork-ius-archive                                                                                                                             | 2.4 kB     00:00
mratwork-ius-archive/primary_db                                                                                                                  | 3.4 MB     00:00
mratwork-ius-stable                                                                                                                              | 2.3 kB     00:00
mratwork-ius-stable/primary_db                                                                                                                   | 221 kB     00:00
mratwork-mariadb                                                                                                                                 | 2.9 kB     00:00
mratwork-nginx                                                                                                                                   | 2.9 kB     00:00
mratwork-nginx-stable                                                                                                                            | 2.9 kB     00:00
mratwork-release-neutral-noarch                                                                                                                  | 1.3 kB     00:00
mratwork-release-version-arch                                                                                                                    | 1.2 kB     00:00
mratwork-varnish-3.0                                                                                                                             |  951 B     00:00
mratwork-webtatic                                                                                                                                | 3.6 kB     00:00
updates                                                                                                                                          | 3.4 kB     00:00
0 packages excluded due to repository protections
Installed Packages
kloxomr-editor-ckeditor.noarch                                               4.5.3-1.mr                                                 @mratwork-release-neutral-noarch
kloxomr-editor-fckeditor.noarch                                              2.6.8-8.mr                                                 @mratwork-release-neutral-noarch
kloxomr-stats-awstats.noarch                                                 7.5-1.mr                                                   @mratwork-release-neutral-noarch
kloxomr-thirdparty-jcterm.noarch                                             0.0.10-2.mr                                                @mratwork-release-neutral-noarch
kloxomr-thirdparty-sshterm-applet.noarch                                     0.2.2-4.mr                                                 @mratwork-release-neutral-noarch
kloxomr-webmail-afterlogic.noarch                                            7.6.7-1.mr                                                 @mratwork-release-neutral-noarch
kloxomr-webmail-rainloop.noarch                                              1.9.4.402-1.mr                                             @mratwork-release-neutral-noarch
kloxomr-webmail-roundcube.noarch                                             1.2.0-1.mr                                                 @mratwork-release-neutral-noarch
kloxomr-webmail-squirrelmail.noarch                                          1.4.22-6.mr                                                @mratwork-release-neutral-noarch
kloxomr-webmail-telaen.noarch                                                1.3.2-3.mr                                                 @mratwork-release-neutral-noarch
kloxomr7.noarch                                                              7.0.0.c-2017042302.mr                                      @mratwork-release-neutral-noarch
kloxomr7-thirdparty-phpmyadmin.noarch                                        4.4.15.1-1.mr                                              @mratwork-release-neutral-noarch
[root@s1 ~]#

But still, it is not working. Please help.
Title: Re: Webmail Page blank screen
Post by: MRatWork on 2017-04-28, 20:06:28
I can see roundcube in your ultraserver1.tk. So, try delete browser cache.
Title: Re: Webmail Page blank screen
Post by: sandipcd on 2017-04-29, 07:39:13
I can see roundcube in your ultraserver1.tk. So, try delete browser cache.

roundcube is loading, but after log in it is not loading. Please try by login. I have sent you PM.
Title: Re: Webmail Page blank screen
Post by: MRatWork on 2017-04-29, 09:14:32
Try reinstall with:
Code: [Select]
yum remove kloxomr-webmail-roundcube -y
rm -rf /home/kloxo/httpd/webmail/roundcube
yum install kloxomr-webmail-roundcube -y
sh /script/setup-roundcube