MRatWork Forum by Mustafa Ramadhan

Sawo Project - Kloxo-MR Discussions => Kloxo-MR Technical Helps => Topic started by: zong11 on 2016-05-16, 06:33:44

Title: webmail.domainname.com not working
Post by: zong11 on 2016-05-16, 06:33:44
I have created mail account with name admin@mydomainname.com but I unable to access webmail . It showing server not found.
Please tell me what should i do. I want mails from gmail,rediffmail on my admin@mydomain.com ... so please guide me
Title: Re: webmail.domainname.com not working
Post by: MRatWork on 2016-05-16, 07:25:10
Inform here your dns setting for this domain. Or check your dns setting with intodns.com.
Title: Re: webmail.domainname.com not working
Post by: zong11 on 2016-05-16, 09:09:19
here is screenshot
Title: Re: webmail.domainname.com not working
Post by: MRatWork on 2016-05-16, 12:54:18
Look like you use external ns. Make sure declare 'A record' for mail and webmail.
Title: Re: webmail.domainname.com not working
Post by: zong11 on 2016-05-16, 16:46:38
This is a setting which i have made in cloudflare and i have made admin@mydomain.com webmail account. So please tell me what should i do next??
Title: Re: webmail.domainname.com not working
Post by: MRatWork on 2016-05-16, 17:19:24
For your situation, better use your domains ns (aka using your server as ns). After all runninh perfectly than you can go to use cloudflare.
Title: Re: webmail.domainname.com not working
Post by: Chazy Chaz on 2016-05-16, 18:41:44
Hi, I'm having a similar problem, my subdomains only work if they are added to the master record of my vps panel, if they are just created inside kloxo-mr they won't work. It's like names declared inside kloxo are not connecting to the master record. I'm using a domain name as dns for my other domains.

Maybe it's my fault, I have little knowledge about dns stuff. Do I have to use my hosting's name servers instead of my domain?
Title: Re: webmail.domainname.com not working
Post by: MRatWork on 2016-05-16, 19:09:02
Hi, I'm having a similar problem, my subdomains only work if they are added to the master record of my vps panel, if they are just created inside kloxo-mr they won't work. It's like names declared inside kloxo are not connecting to the master record. I'm using a domain name as dns for my other domains.

Maybe it's my fault, I have little knowledge about dns stuff. Do I have to use my hosting's name servers instead of my domain?
If your domain is 'domain.com', use 'ns1.domain.com' and 'ns2.domain.com' as ns for 'domain.com' and 'sub.domain.com'.
Title: Re: webmail.domainname.com not working
Post by: Chazy Chaz on 2016-05-16, 21:13:47
Yes, my domain name is like 'mydomain.com' and I created a DNS template using that domain and 'ns1.mydomain.com' as Primary DNS and 'ns2.mydomain.com' as Secondary DNS in kloxo panel.

In my VPS Panel -> DNS Manager I have a master zone for that domain and the subdomains will only work if I add them as A/AAAA record inside the master zone, If they're not there the subdomains that I create inside kloxo-mr panel won't work, no matter if I add them as A record inside the kloxo dns manager. I thought kloxo handled that automatically, but as I said my knowlegde about dns stuff is poor.

For example, if I need a subdomain -> 'subdomain.mydomain.com' I have to add the A/AAAA Record inside my master zone (in the dns manager of the vps panel):

Hostname           IP Address       TTL
subdomain          X.X.X.X             Default

What I want to ask is: If I need to create a subdomain, I just create it inside kloxo-mr panel and it should work? Or is it neccesary to add it to the master zone of my vps panel?
Title: Re: webmail.domainname.com not working
Post by: MRatWork on 2016-05-16, 21:38:04
If domain and subdomain in the same server, just enough setting the same ns (domain's ns) for domain and subdomain.

If subdomain di different server, you need add 'A record' for subdomain and ns for subdomain and also 'ns record' for subdomain in your domain's dns setting.
Title: Re: webmail.domainname.com not working
Post by: Chazy Chaz on 2016-05-17, 00:42:00
Hmm no, they're all in the same server, they all use the same IP (my vps static ip).
Title: Re: webmail.domainname.com not working
Post by: MRatWork on 2016-05-17, 02:15:08
This is example dns setting:
Code: [Select]
__base__ A - 111.111.111.111
cp A - 111.111.111.111
mail A - 111.111.111.111
ns A - 111.111.111.111
ns1 A - 111.111.111.111
ns1.oln1 A - 112.112.112.112
ns1.oln2 A - 113.113.113.113
ns1.oln3 A - 111.111.111.111
ns2 A - 114.114.114.114
ns2.oln1 A - 112.112.112.112
ns2.oln2 A - 115.115.115.115
ns2.oln3 A - 115.115.115.115
ns3 A - 115.115.115.115
oln1 A - 112.112.112.112
oln2 A - 113.113.113.113
oln3 A - 111.111.111.111
ftp CN - mydomain.com
lists CN - mail
webmail CN - mail
www CN - mydomain.com
calendar FCNAME - ghs.google.com
docs FCNAME - ghs.google.com
gmail FCNAME - ghs.google.com
groups FCNAME - ghs.google.com
imap FCNAME - imap.gmail.com
pop FCNAME - pop.gmail.com
sites FCNAME - ghs.google.com
smtp FCNAME - smtp.gmail.com
__base__ MX 10 aspmx.l.google.com
__base__ MX 20 alt1.aspmx.l.google.com
__base__ MX 30 alt2.aspmx.l.google.com
__base__ MX 40 alt3.aspmx.l.google.com
__base__ MX 50 alt4.aspmx.l.google.com
__base__ NS - ns1.mydomain.com
oln1 NS - ns1.oln1.mydomain.com
oln2 NS - ns1.oln2.mydomain.com
oln3 NS - ns1.oln3.mydomain.com
__base__ NS - ns2.mydomain.com
oln1 NS - ns2.oln1.mydomain.com
oln2 NS - ns2.oln2.mydomain.com
oln3 NS - ns2.oln3.mydomain.com
__base__ NS - ns3.mydomain.com
_dmarc TXT - v=DMARC1; p=quarantine; pct=50; rua=mailto:admin@mydomain.com
_domainkey TXT - t=y; o=-; r=admin@mydomain.com
__base__ TXT - v=spf1 a mx include:_spf.google.com ~all
private._domainkey TXT - v=DKIM1; g=*; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQC0lsxdZWFumOyP...
Note:
Because want 2 subdomains (oln1, oln2) in different server, I must declare 'A record' for oln1 dan oln2 (including 'A record' for their ns (ns1.oln1, ns2.oln2, ns1.oln2 and ns2.oln2) and declare 'NS record' for ns1.oln1, ns2.oln2, ns1.oln2 and ns2.oln2.
Title: Re: webmail.domainname.com not working
Post by: Chazy Chaz on 2016-05-20, 22:34:09
At last! I got I free moment and I was able to properly configure my dns settings.

Thanks!