MRatWork Forum by Mustafa Ramadhan

Sawo Project - Kloxo-MR Discussions => Kloxo-MR Technical Helps => Topic started by: WISTFUL on 2013-02-26, 14:17:55

Title: Send mail issue
Post by: WISTFUL on 2013-02-26, 14:17:55
Send email issue (when sending from mail client (like thunderbird) and from webmail) is still not resolved...

Thunderbird:
Quote
Sending of message failed.
The message could not be sent using SMTP server mail.domain.ltd for an unknown reason. Please verify that your SMTP server settings are correct and try again, or contact your network administrator.
Webmail:
Quote
AfterLogic appeared : "Can't send message."
Title: Re: Send mail issue
Post by: MRatWork on 2013-02-26, 18:12:53
Inform here your thunderbird setting. About afterlogic, untick 'Enable Auth...' on settings.
Title: Re: Send mail issue
Post by: WISTFUL on 2013-02-26, 22:11:39
Quote from: "MRatWork"
Inform here your thunderbird setting.
Thunderbird > Account Settings > info@domain.ltd (http://mailto:info@domain.ltd)
Connection security: None
Authentication method: Password, transmitted insecurely

Thunderbird > Account Settings > Outgoing Server (SMTP) > info@domain.ltd (http://mailto:info@domain.ltd)
Connection security: None
Authentication method: Password, transmitted insecurely

If you need more information please tell me.

Quote from: "MRatWork"
About afterlogic, untick 'Enable Auth...' on settings.
I already had disabled it.

I opened Firefox > Tools > Web Developer > Web Console And try to sending message by AfterLogic:
Code: [Select]
[19:24:26.027] POST http://webmail.domain.ltd/processing.php [HTTP/1.1 200 OK 1340ms]And AfterLogic noticed that: Can't send message.
Code: [Select]
[19:24:46.732] POST http://webmail.domain.ltd/processing.php [HTTP/1.1 200 OK 340ms]And AfterLogic noticed that: Your message has been saved.

And sometime: (That I think that may be relevant to this issue (http://forum.mratwork.com/viewtopic.php?f=5&t=1424#p3862))
Code: [Select]
[19:15:39.346] POST http://webmail.domain.ltd/processing.php [HTTP/1.1 500 Internal Server Error 279ms]And AfterLogic noticed that: Data transfer has failed, probably due to server error. Please contact system administrator

But the rest of the time:
Code: [Select]
[19:16:07.024] POST http://webmail.domain.ltd/processing.php [HTTP/1.1 200 OK 380ms]
Title: Re: Send mail issue
Post by: lupetalo on 2013-02-27, 01:25:37
Quote from: "WISTFUL"
Quote from: "MRatWork"
Inform here your thunderbird setting.
Thunderbird > Account Settings > info@domain.ltd (http://mailto:info@domain.ltd)
Connection security: None
Authentication method: Password, transmitted insecurely

Thunderbird > Account Settings > Outgoing Server (SMTP) > info@domain.ltd (http://mailto:info@domain.ltd)
Connection security: None
Authentication method: Password, transmitted insecurely

If you need more information please tell me.

Quote from: "MRatWork"
About afterlogic, untick 'Enable Auth...' on settings.
I already had disabled it.

I opened Firefox > Tools > Web Developer > Web Console And try to sending message by AfterLogic:
Code: [Select]
[19:24:26.027] POST http://webmail.domain.ltd/processing.php [HTTP/1.1 200 OK 1340ms]And AfterLogic noticed that: Can't send message.
Code: [Select]
[19:24:46.732] POST http://webmail.domain.ltd/processing.php [HTTP/1.1 200 OK 340ms]And AfterLogic noticed that: Your message has been saved.

And sometime: (That I think that may be relevant to this issue (http://forum.mratwork.com/viewtopic.php?f=5&t=1424#p3862))
Code: [Select]
[19:15:39.346] POST http://webmail.domain.ltd/processing.php [HTTP/1.1 500 Internal Server Error 279ms]And AfterLogic noticed that: Data transfer has failed, probably due to server error. Please contact system administrator

But the rest of the time:
Code: [Select]
[19:16:07.024] POST http://webmail.domain.ltd/processing.php [HTTP/1.1 200 OK 380ms]

Confirm Same thing for Afterlogic
Title: Re: Send mail issue
Post by: lupetalo on 2013-02-28, 08:04:24
And what now?
Title: Re: Send mail issue
Post by: MRatWork on 2013-02-28, 10:24:39
Try update to latest upload. Don't forget for run 'sh /script/cleanup' after that.
Title: Re: Send mail issue
Post by: WISTFUL on 2013-02-28, 11:03:43
Quote from: "MRatWork"
Try update to latest upload. Don't forget for run 'sh /script/cleanup' after that.
:(  Issue is still there ...

I realized that when I try to send email from blahblah@domain.ltd (http://mailto:blahblah@domain.ltd), email successfully sent!
Title: Re: Send mail issue
Post by: MRatWork on 2013-02-28, 12:44:06
If you can send mail to local that mean smtp/send/submission and imap/pop3 running well.

The question is why can not send to remote?. Probable it's your server issue (iptables and or others) or your provider blocked certain port.

At this moment (according latest update), installing dovecot (have /etc/rc.d/init.d/dovecot service file) not work work. Also waste file from Kloxo official like /etc/xinetd.d/*lxa and /etc/rc.d/init.d/courier-imap make a problem.
Title: Re: Send mail issue
Post by: WISTFUL on 2013-03-13, 21:56:03
After upgrade issue solved on Roundcube but still there is on Afterlogid and client (Thunderbird).
("Dovecot Pop3/IMAP Server" is disabled on my services)
Title: Re: Send mail issue
Post by: WISTFUL on 2013-03-13, 22:47:24
Also In thunderbird (whit this setting (http://forum.mratwork.com/viewtopic.php?f=5&t=1511&p=4077&sid=3180ce25bbb06e7eb3c21d36c07d2fc6#p3882)) I can not send email from admin@domain.ltd (http://mailto:admin@domain.ltd)
Quote
An error occurred while sending mail. The mail server responded:  http://www.spamhaus.org/query/bl?ip= (http://www.spamhaus.org/query/bl?ip=)[client IP]. Please check the message recipient admin@domain.ltd and try again.
Title: Re: Send mail issue
Post by: WISTFUL on 2013-03-13, 23:00:10
Mustafa, What do you think about this?
viewtopic.php?f=5&t=1732&start=10#p4458 (http://forum.mratwork.com/viewtopic.php?f=5&t=1732&start=10#p4458)
Title: Re: Send mail issue
Post by: MRatWork on 2013-03-14, 08:14:49
Just need standard procedure and I will make tutorial about it.
Title: Re: Send mail issue
Post by: WISTFUL on 2013-03-14, 09:18:52
Quote from: "MRatWork"
Just need standard procedure and I will make tutorial about it.
We're awaiting impatiently...
Title: Re: Send mail issue
Post by: WISTFUL on 2013-04-09, 15:01:26
Quote from: "MRatWork"
Just need standard procedure and I will make tutorial about it.
When you make this tutorial?
My Mail Queueisis is full of unsent messages and my clients have complained about it!
Title: Re: Send mail issue
Post by: WISTFUL on 2013-06-28, 19:25:16
Quote from: "WISTFUL"
Quote from: "MRatWork"
Inform here your thunderbird setting.
Thunderbird > Account Settings > info@domain.ltd (http://mailto:info@domain.ltd)
Connection security: None
Authentication method: Password, transmitted insecurely

Thunderbird > Account Settings > Outgoing Server (SMTP) > info@domain.ltd (http://mailto:info@domain.ltd)
Connection security: None
Authentication method: Password, transmitted insecurely

If you need more information please tell me.

Quote from: "MRatWork"
About afterlogic, untick 'Enable Auth...' on settings.
I already had disabled it.

I opened Firefox > Tools > Web Developer > Web Console And try to sending message by AfterLogic:
Code: [Select]
[19:24:26.027] POST http://webmail.domain.ltd/processing.php [HTTP/1.1 200 OK 1340ms]And AfterLogic noticed that: Can't send message.
Code: [Select]
[19:24:46.732] POST http://webmail.domain.ltd/processing.php [HTTP/1.1 200 OK 340ms]And AfterLogic noticed that: Your message has been saved.

And sometime: (That I think that may be relevant to this issue (http://forum.mratwork.com/viewtopic.php?f=5&t=1424#p3862))
Code: [Select]
[19:15:39.346] POST http://webmail.domain.ltd/processing.php [HTTP/1.1 500 Internal Server Error 279ms]And AfterLogic noticed that: Data transfer has failed, probably due to server error. Please contact system administrator

But the rest of the time:
Code: [Select]
[19:16:07.024] POST http://webmail.domain.ltd/processing.php [HTTP/1.1 200 OK 380ms]

Today I realized that I can send email from my mail client (like thunderbird) properly!
Title: Re: Send mail issue
Post by: WISTFUL on 2013-06-28, 19:40:29
Now all mail services (send and receive via client and webmail) works properly in my kloxo version  :)
Special thanks to Mustafa!