Sponsor:

Server and Web Integrator
Link:
Kloxo-MR logo
6.5.0 or 7.0.0
Click for "How to install"
Donation/Sponsorship:
Kloxo-MR is open-source.
Donate and or Sponsorship always welcome.
Click to:
Click Here
Please login or register. 2024-03-28, 17:56:18

Author Topic: Problem with mail  (Read 4043 times)

0 Members and 1 Guest are viewing this topic.

Offline I<3Kloxo

  • Senior Member
  • *
  • Posts: 205
  • Karma: +0/-0
    • View Profile
Problem with mail
« on: 2017-08-21, 20:23:34 »
Helo,

I have a problem with mail. I can receive mail and can send them everyone except 'hotmail' and 'gmail'.
When I send mail to someone who use 'hotmail' I get this message:

Code: [Select]
Hi. This is the qmail-send program at mywebsite.com.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<someone@hotmail.com>:
Connected to 77.77.77.777* but sender was rejected.
Remote host said: 550 SC-001 (SNT004-MC1F16) Unfortunately, messages from 777.777.777.777* weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors.
*I've edited the IP address in this message to not see the real IP.

I have 'Kloxo-MR v7 (last update)'. This is mine 'sh /script/sysinfo':

Code: [Select]
[root@server ~]# sh /script/sysinfo
A. Control Panel:
   - Kloxo-MR: 7.0.0.c-2017081502
   - Web: hiawatha-10.6.0-f.1.mr.el6.x86_64
   - PHP: php56s - 5.6.31-1.ius.centos6 (fpm mode)
B. Plateform:
   - OS: CentOS release 6.9 (Final) x86_64
   - Hostname: mywebsite.com
C. Services:
   1. MySQL: MariaDB-server-10.0.32-1.el6.x86_64
   2. PHP:
      - Installed:
        - Branch: php56u-cli-5.6.31-1.ius.centos6.x86_64
      - Used: --PHP Branch--
      - Multiple: disable
   3. Web Used: apache
     - Hiawatha: hiawatha-10.6.0-f.1.mr.el6.x86_64
     - Lighttpd: lighttpd-1.4.45-1.el6.x86_64
     - Nginx: nginx-1.13.4-1.el6.ngx.x86_64
     - Apache: httpd24u-2.4.27-1.ius.centos6.x86_64
       - PHP Type: php-fpm_event
       - Secondary PHP: off
   4. WebCache: none
     - ATS: --uninstalled--
     - Squid: --uninstalled--
     - Varnish: --uninstalled--
   5. Dns: nsd
     - Bind: bind-9.9.9-1.mr.el6.x86_64
     - DJBDns: djbdns-1.05-17.4.mr.el6.x86_64
     - NSD: nsd-4.1.16-1.el6.x86_64
     - PowerDNS: pdns-4.0.3-1.el6.MIND.x86_64
     - Yadifa: yadifa-2.2.5-1.mr.el6.x86_64
   6. Mail: qmail-toaster-1.03-1.3.57.mr.el6.x86_64
      - pop3/imap4: courier-imap-toaster-4.1.2-1.3.20.mr.el6.x86_64
      - smtp: qmail-toaster-1.03-1.3.57.mr.el6.x86_64
      - spam: bogofilter-1.2.4-1.el6.x86_64
   7. FTP: pure-ftpd
      - pure-ftpd: pure-ftpd-1.0.37-1.mr.el6.x86_64
   8. Stats: awstats
      - awstats: kloxomr-stats-awstats-7.6-1.mr.noarch
D. Memory:
             total       used       free     shared    buffers     cached
Mem:          4000       1298       2701         33          0        359
-/+ buffers/cache:        939       3060
Swap:            0          0          0
E. Disk Space:
Filesystem      Size  Used Avail Use% Mounted on
/dev/simfs      200G   29G  172G  15% /



« Last Edit: 2017-08-21, 20:40:29 by I<3Kloxo »

Offline MRatWork

  • Administrator
  • The Elite
  • *****
  • Posts: 15,807
  • Karma: +119/-11
  • Gender: Male
    • View Profile
    • MRatWork Forum
Re: Problem with mail
« Reply #1 on: 2017-08-22, 02:20:02 »
Check your IP and domain in mxtoolbox.com.
..:: MRatWork (Mustafa Ramadhan Projects) ::..
-- Server/Web-integrator - Web Hosting (Kloxo-MR READY!) --

Offline I<3Kloxo

  • Senior Member
  • *
  • Posts: 205
  • Karma: +0/-0
    • View Profile
Re: Problem with mail
« Reply #2 on: 2017-08-22, 03:46:59 »
Hi,

It looks like IP has some blacklist problems. Please can you see this IP (Im interested in your suggestions):



« Last Edit: 2017-08-22, 19:23:24 by I<3Kloxo »

Offline MRatWork

  • Administrator
  • The Elite
  • *****
  • Posts: 15,807
  • Karma: +119/-11
  • Gender: Male
    • View Profile
    • MRatWork Forum
Re: Problem with mail
« Reply #3 on: 2017-08-22, 04:07:27 »
You need delisted. Click 'detail' in mxtoolbox blacklist to know how to delisted.
..:: MRatWork (Mustafa Ramadhan Projects) ::..
-- Server/Web-integrator - Web Hosting (Kloxo-MR READY!) --

Offline I<3Kloxo

  • Senior Member
  • *
  • Posts: 205
  • Karma: +0/-0
    • View Profile
Re: Problem with mail
« Reply #4 on: 2017-08-22, 04:29:00 »
You need delisted. Click 'detail' in mxtoolbox blacklist to know how to delisted.

Thank you very much for your response. So the problem is what is my IP on the blacklist?
Therefore, Hotmail and Gmail can not get messages?


Offline MRatWork

  • Administrator
  • The Elite
  • *****
  • Posts: 15,807
  • Karma: +119/-11
  • Gender: Male
    • View Profile
    • MRatWork Forum
Re: Problem with mail
« Reply #5 on: 2017-08-22, 04:38:57 »
You need delisted. Click 'detail' in mxtoolbox blacklist to know how to delisted.

Thank you very much for your response. So the problem is what is my IP on the blacklist?
Therefore, Hotmail and Gmail can not get messages?
Yes.
..:: MRatWork (Mustafa Ramadhan Projects) ::..
-- Server/Web-integrator - Web Hosting (Kloxo-MR READY!) --

Offline I<3Kloxo

  • Senior Member
  • *
  • Posts: 205
  • Karma: +0/-0
    • View Profile
Re: Problem with mail
« Reply #6 on: 2017-08-23, 03:53:02 »
I removed totally the IP from the blacklist but again not receive a message from people who use hotmail (from others get the message). I've come to know why and I want to share it here.

The problem is in 'Reverse DNS' (rDNS). My 'rDNS' does not have the same IP address as my domein (something@mydomein.com) and for this reason hotmail refuses my sent messages. To fix this problem only thing you need to do is set 'rDNS' to have the same IP address as webmail.

I wrote this to be beneficial for someone if someone have the same problem like me.
It is also important that the IP address is not on the blacklist, we can see it on the page 'mxtoolbox.com' . Thanks for the information 'MRatWork', I appreciate people like you.

« Last Edit: 2017-08-23, 03:55:35 by I<3Kloxo »

 


MRatWork Affiliates:    BIGRAF(R) Inc.    House of LMAR    EFARgrafix
Click Here

Page created in 0.04 seconds with 18 queries.

web stats analysis