MRatWork Forum by Mustafa Ramadhan
Sawo Project - Kloxo-MR Discussions => Kloxo-MR Technical Helps => Topic started by: I<3Kloxo on 2017-08-21, 20:23:34
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Helo,
I have a problem with mail. I can receive mail and can send them everyone except 'hotmail' and 'gmail'.
When I send mail to someone who use 'hotmail' I get this message:
Hi. This is the qmail-send program at mywebsite.com.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.
<someone@hotmail.com>:
Connected to 77.77.77.777* but sender was rejected.
Remote host said: 550 SC-001 (SNT004-MC1F16) Unfortunately, messages from 777.777.777.777* weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors.
*I've edited the IP address in this message to not see the real IP.
I have 'Kloxo-MR v7 (last update)'. This is mine 'sh /script/sysinfo':
[root@server ~]# sh /script/sysinfo
A. Control Panel:
- Kloxo-MR: 7.0.0.c-2017081502
- Web: hiawatha-10.6.0-f.1.mr.el6.x86_64
- PHP: php56s - 5.6.31-1.ius.centos6 (fpm mode)
B. Plateform:
- OS: CentOS release 6.9 (Final) x86_64
- Hostname: mywebsite.com
C. Services:
1. MySQL: MariaDB-server-10.0.32-1.el6.x86_64
2. PHP:
- Installed:
- Branch: php56u-cli-5.6.31-1.ius.centos6.x86_64
- Used: --PHP Branch--
- Multiple: disable
3. Web Used: apache
- Hiawatha: hiawatha-10.6.0-f.1.mr.el6.x86_64
- Lighttpd: lighttpd-1.4.45-1.el6.x86_64
- Nginx: nginx-1.13.4-1.el6.ngx.x86_64
- Apache: httpd24u-2.4.27-1.ius.centos6.x86_64
- PHP Type: php-fpm_event
- Secondary PHP: off
4. WebCache: none
- ATS: --uninstalled--
- Squid: --uninstalled--
- Varnish: --uninstalled--
5. Dns: nsd
- Bind: bind-9.9.9-1.mr.el6.x86_64
- DJBDns: djbdns-1.05-17.4.mr.el6.x86_64
- NSD: nsd-4.1.16-1.el6.x86_64
- PowerDNS: pdns-4.0.3-1.el6.MIND.x86_64
- Yadifa: yadifa-2.2.5-1.mr.el6.x86_64
6. Mail: qmail-toaster-1.03-1.3.57.mr.el6.x86_64
- pop3/imap4: courier-imap-toaster-4.1.2-1.3.20.mr.el6.x86_64
- smtp: qmail-toaster-1.03-1.3.57.mr.el6.x86_64
- spam: bogofilter-1.2.4-1.el6.x86_64
7. FTP: pure-ftpd
- pure-ftpd: pure-ftpd-1.0.37-1.mr.el6.x86_64
8. Stats: awstats
- awstats: kloxomr-stats-awstats-7.6-1.mr.noarch
D. Memory:
total used free shared buffers cached
Mem: 4000 1298 2701 33 0 359
-/+ buffers/cache: 939 3060
Swap: 0 0 0
E. Disk Space:
Filesystem Size Used Avail Use% Mounted on
/dev/simfs 200G 29G 172G 15% /
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Check your IP and domain in mxtoolbox.com.
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Hi,
It looks like IP has some blacklist problems. Please can you see this IP (Im interested in your suggestions):
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You need delisted. Click 'detail' in mxtoolbox blacklist to know how to delisted.
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You need delisted. Click 'detail' in mxtoolbox blacklist to know how to delisted.
Thank you very much for your response. So the problem is what is my IP on the blacklist?
Therefore, Hotmail and Gmail can not get messages?
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You need delisted. Click 'detail' in mxtoolbox blacklist to know how to delisted.
Thank you very much for your response. So the problem is what is my IP on the blacklist?
Therefore, Hotmail and Gmail can not get messages?
Yes.
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I removed totally the IP from the blacklist but again not receive a message from people who use hotmail (from others get the message). I've come to know why and I want to share it here.
The problem is in 'Reverse DNS' (rDNS). My 'rDNS' does not have the same IP address as my domein (something@mydomein.com) and for this reason hotmail refuses my sent messages. To fix this problem only thing you need to do is set 'rDNS' to have the same IP address as webmail.
I wrote this to be beneficial for someone if someone have the same problem like me.
It is also important that the IP address is not on the blacklist, we can see it on the page 'mxtoolbox.com' . Thanks for the information 'MRatWork', I appreciate people like you.