Problem with FTP connection

[I<3Kloxo]

Helo,

I installed the new fresh Kloxo-MR v.7 (last update). The problem is I can not connect via FTP to my website. When I want to connect via CuteFTP I get a message '530 Login authentication failed'. I also tried with FileZilla but the problem is the same.

This is mine 'sysinfo':

Code: [Select]

[root@server ~]# sh /script/sysinfo
A. Control Panel:
   - Kloxo-MR: 7.0.0.c-2017081502
   - Web: hiawatha-10.6.0-f.1.mr.el6.x86_64
   - PHP: php56s - 5.6.31-1.ius.centos6 (fpm mode)
B. Plateform:
   - OS: CentOS release 6.9 (Final) x86_64
   - Hostname: server.autoventabo.com
C. Services:
   1. MySQL: MariaDB-server-10.0.32-1.el6.x86_64
   2. PHP:
      - Installed:
        - Branch: php56u-cli-5.6.31-1.ius.centos6.x86_64
      - Used: --PHP Branch--
      - Multiple: disable
   3. Web Used: apache
     - Hiawatha: hiawatha-10.6.0-f.1.mr.el6.x86_64
     - Lighttpd: lighttpd-1.4.45-1.el6.x86_64
     - Nginx: nginx-1.13.4-1.el6.ngx.x86_64
     - Apache: httpd-2.2.31-1.mr.el6.x86_64
       - PHP Type: php-fpm_event
       - Secondary PHP: off
   4. WebCache: none
     - ATS: --uninstalled--
     - Squid: --uninstalled--
     - Varnish: --uninstalled--
   5. Dns: bind
     - Bind: bind-9.9.9-1.mr.el6.x86_64
     - DJBDns: djbdns-1.05-17.4.mr.el6.x86_64
     - NSD: nsd-4.1.16-1.el6.x86_64
     - PowerDNS: pdns-4.0.3-1.el6.MIND.x86_64
     - Yadifa: yadifa-2.2.5-1.mr.el6.x86_64
   6. Mail: qmail-toaster-1.03-1.3.57.mr.el6.x86_64
      - pop3/imap4: courier-imap-toaster-4.1.2-1.3.20.mr.el6.x86_64
      - smtp: qmail-toaster-1.03-1.3.57.mr.el6.x86_64
      - spam: bogofilter-1.2.4-1.el6.x86_64
   7. FTP: pure-ftpd
      - pure-ftpd: pure-ftpd-1.0.37-1.mr.el6.x86_64
   8. Stats: awstats
      - awstats: kloxomr-stats-awstats-7.6-1.mr.noarch

[MRatWork]

Use 'ftp users' to modified and add new ftp user

[I<3Kloxo]

Use 'ftp users' to modified and add new ftp user

I tried but did not help.  MRatWork I sent you a private message.

[MRatWork]

Inform here what's you did for 'add' ftp user.

[I<3Kloxo]

Inform here what's you did for 'add' ftp user.

Looks like you did not understand me. I installed Kloxo-MR v.7 and I added the domain.
After that I can not connect through FTP. I have an authentic problem as before a few months back.

Look here:
https://forum.mratwork.com/kloxo-mr-technical-helps/530-login-authentication-failed-kloxo-mr-7/

You've solved this problem but you did not tell me how.
See my PM -> https://prnt.sc/g9g5r7

[MRatWork]

Did you change password or add ftp user via 'ftp users' for certain client?.

[I<3Kloxo]

Did you change password or add ftp user via 'ftp users' for certain client?.

No, becouse by default when domein is added then is created ftp user.

[MRatWork]

Did you change password or add ftp user via 'ftp users' for certain client?.

No, becouse by default when domein is added then is created ftp user.

When create domain, panel automatically create ftp user with username as the same as domain name and create password randomly. So, you need change password if want to use this ftp user. That it.

[I<3Kloxo]

Did you change password or add ftp user via 'ftp users' for certain client?.

No, becouse by default when domein is added then is created ftp user.

When create domain, panel automatically create ftp user with username as the same as domain name and create password randomly. So, you need change password if want to use this ftp user. That it.

Before by default was ftp password a kloxo panel password. I'll try and tell you
Thank you.

[I<3Kloxo]

Hi MRatWork,

The problem is the same as before. I installed the fresh Kloxo-MR v.7 panel again (third time) and I added the domain.
After that I go to: Home -> FTP User -> mydomein.com and I changed the FTP password.

After that I tried to connect via FTP but not work (530 Login authentication failed).

As I told you before I had the same problem and you've fixed it in this way:
See pic. -> https://prnt.sc/g9g5r7

I'm waiting for your answer 

[MRatWork]

Again, nothing wrong with ftp. I changed your domain ftp with as the same as panel password.

And then I use filezilla to connect. It's ok.

[I<3Kloxo]

Again, nothing wrong with ftp. I changed your domain ftp with as the same as panel password.

And then I use filezilla to connect. It's ok.

Thanks for your help. I'm interested in how you are 'changed my domain ftp' ?
If you can be concrete how exactly did you solve the problem ?
I always have this problem when I installing fresh Kloxo-MR v7.

I'm waiting for your reply.

EDIT:
I do not want to always seek your help when I install the new fresh Kloxo v.7 because of the same FTP problem.

[MRatWork]

Change domain ftp user password via 'admin > ftp user > select domain name' (for admin) or 'admin > clients > select one > ftp user > select domain name'. And then change their password.

[I<3Kloxo]

Change domain ftp user password via 'admin > ftp user > select domain name' (for admin) or 'admin > clients > select one > ftp user > select domain name'. And then change their password.

Hmmm ... very strange. I did the same as you did:
Home (Admin) --> FTP Users --> Select domein name (mydomein.com) --> Update (change) Password

The same is a strange thing in the 'Action log' I do not see that you change the FTP password.
I'm the last one who did it, you can see here in the picture:
Pic. --> https://prnt.sc/g9q4wj

So two things are strange for me:
1.) I did the same thing as you did for changing FTP password and it did not work.
2.) Why do not I see your FTP 'update the password' moves in 'Action log' ?

And there is a third thing, when I added a new domain (after your ftp fix) I did not need anything to touching about FTP. The FTP worked correctly from the first connection and password was by default (Kloxo-MR panel password).

Regards.

[MRatWork]

According to 'notifications' in panel, only domain, client and mailaccount detect by 'action log'.