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Author Topic: Further upgrade errors  (Read 8182 times)

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Offline bluemerlin

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Further upgrade errors
« on: 2016-06-20, 15:27:32 »
When now trying to run a backup it says the backup has succeeded in the control panel, and the confirmation email is sent. However no file is created.

When running the command over ssh i get the below message:

sh /script/backup --class=client --name=myclient
Taking backup of 'client:myclient'
Failed for taking backup of 'client:myclient'

It then says:
Backup has been saved in /home/kloxo/client/myclient/__backup/kloxo-scheduled

but no files are there.

Offline MRatWork

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Re: Further upgrade errors
« Reply #1 on: 2016-06-20, 15:33:45 »
No update related to backup process in updates to latest one. So, it's another issue (like HDD space is full).
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Offline MRatWork

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Re: Further upgrade errors
« Reply #2 on: 2016-06-20, 15:56:55 »
Ok, I found this issue. Immediately investigate.
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Offline MRatWork

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Re: Further upgrade errors
« Reply #3 on: 2016-06-20, 17:43:49 »
Fix this issue in 2016062004+.
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Offline bluemerlin

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Re: Further upgrade errors
« Reply #4 on: 2016-06-20, 18:08:34 »
thanks,

I'm also having a problem sending email outbound:

Jun 20 17:15:38 kloxo-3 send: delivery 680: deferral: Sorry,_I_wasn't_able_to_establish_an_SMTP_connection._(#4.4.1)/
Jun 20 17:15:38 kloxo-3 send: status: local 0/10 remote 4/60
Jun 20 17:15:38 kloxo-3 send: delivery 676: deferral: Sorry,_I_wasn't_able_to_establish_an_SMTP_connection._(#4.4.1)/
Jun 20 17:15:38 kloxo-3 send: status: local 0/10 remote 3/60
Jun 20 17:15:38 kloxo-3 send: delivery 677: deferral: Sorry,_I_wasn't_able_to_establish_an_SMTP_connection._(#4.4.1)/
Jun 20 17:15:38 kloxo-3 send: status: local 0/10 remote 2/60
Jun 20 17:15:38 kloxo-3 send: delivery 678: deferral: Sorry,_I_wasn't_able_to_establish_an_SMTP_connection._(#4.4.1)/
Jun 20 17:15:38 kloxo-3 send: status: local 0/10 remote 1/60
Jun 20 17:15:38 kloxo-3 send: delivery 679: deferral: Sorry,_I_wasn't_able_to_establish_an_SMTP_connection._(#4.4.1)/
Jun 20 17:15:38 kloxo-3 send: status: local 0/10 remote 0/60



Offline MRatWork

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Re: Further upgrade errors
« Reply #5 on: 2016-06-20, 18:22:13 »
Info here your 'sh /script/sysinfo'.
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Offline bluemerlin

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Re: Further upgrade errors
« Reply #6 on: 2016-06-20, 19:06:03 »
[root@kloxo-3 ~]# sh /script/sysinfo
A. Control Panel:
   - Kloxo-MR: 7.0.0.b-2016061502
   - Web: hiawatha-10.3.0-f.1.mr.el6.x86_64
   - PHP: php54s-5.4.45-1.ius.el6 (fpm mode)
B. Plateform:
   - OS: CentOS release 6.8 (Final) x86_64
   - Hostname: myhost
C. Services:
   1. MySQL: MariaDB-server-10.0.25-1.el6.x86_64
   2. PHP:
      - Installed:
        - Branch: php54-cli-5.4.45-1.ius.el6.x86_64
        - Multiple:
          * php52m-5.2.17-102.mr.el6
          * php53m-5.3.29-1.ius.el6
          * php54m-5.4.45-1.ius.el6
          * php55m-5.5.36-2.ius.el6
          * php56m-5.6.22-2.ius.el6
          * php70m-7.0.7-1.w6
      - Used: php53m-fpm
      - Multiple: disable
   3. Web Used: hiawatha
     - Hiawatha: hiawatha-10.3.0-f.1.mr.el6.x86_64
     - Lighttpd: lighttpd-1.4.39-3.el6.x86_64
     - Nginx: nginx-1.11.1-1.el6.ngx.x86_64
     - Apache: httpd-2.2.31-1.mr.el6.x86_64
       - PHP Type: php-fpm_event
       - Secondary PHP: Off
   4. WebCache: none
     - ATS: --uninstalled--
     - Squid: --uninstalled--
     - Varnish: --uninstalled--
   5. Dns: bind
     - Bind: bind-9.9.7-1.mr.el6.x86_64
     - DJBDns: --uninstalled--
     - NSD: --uninstalled--
     - PowerDNS: --uninstalled--
     - Yadifa: --uninstalled--
   6. Mail: qmail-toaster-1.03-1.3.55.mr.el6.x86_64
      - pop3/imap4: courier-imap-toaster-4.1.2-1.3.19.mr.el6.x86_64
      - spam: bogofilter-1.2.4-1.el6.x86_64
D. Memory:
                total       used       free     shared    buffers     cached
   Mem:          7872       3201       4670          0        617       1647
   -/+ buffers/cache:        936       6935
   Swap:         4031          0       4031
E. Disk Space:
   Filesystem            Size  Used Avail Use% Mounted on
   /dev/mapper/vg_kloxo3-lv_root
                          50G   33G   15G  70% /


*** Process Time: 00:00:00:01.1493 (dd:hh:mm:ss:xxxxxx) ***

* Note: run 'sh /script/sysinfo -y' if you want run 'fix-service-list' also
        (importance after Kloxo-MR update)

Offline MRatWork

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Re: Further upgrade errors
« Reply #7 on: 2016-06-20, 20:00:47 »
Update to 7.0.0.b-2016062004+ with 'yum clean all; yum update -y; sh /script/cleanup'.
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Offline bluemerlin

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Re: Further upgrade errors
« Reply #8 on: 2016-06-20, 23:35:16 »
Thanks, I've done this, but the mails are still stuck. I've tried connecting manually to the servers that should be receiving the messages and that works ok.

Offline bluemerlin

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Re: Further upgrade errors
« Reply #9 on: 2016-06-21, 01:15:01 »
# telnet smtp.gmail.com 25
Trying 2a00:1450:400c:c06::6d...
Connected to smtp.gmail.com.
Escape character is '^]'.
220 smtp.gmail.com ESMTP t198sm12908wmt.16 - gsmtp


Offline bluemerlin

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Re: Further upgrade errors
« Reply #10 on: 2016-06-21, 11:43:16 »
I've done a packet capture, when I try to flush the mail queue I can see it request all the mx records and receive responses over dns, however it never tries to make an outbound smtp connection to any of the services.

Offline MRatWork

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Re: Further upgrade errors
« Reply #11 on: 2016-06-21, 12:28:04 »
Your hostname is wrong. Use 'myhost.oneofyourdomain.com' instead 'myhost'.
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Offline bluemerlin

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Re: Further upgrade errors
« Reply #12 on: 2016-06-21, 18:17:30 »
The hostname is myhost.oneofyourdomain.com I just removed it from the post.

Offline MRatWork

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Re: Further upgrade errors
« Reply #13 on: 2016-06-21, 19:59:15 »
The hostname is myhost.oneofyourdomain.com I just removed it from the post.
Please don't remove it but change.
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Offline bluemerlin

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Re: Further upgrade errors
« Reply #14 on: 2016-06-21, 23:10:55 »
I have changed it. It has made no difference.

 


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