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Please login or register. 2024-03-28, 16:23:08

Author Topic: email stop working After KloxoMr Update  (Read 7648 times)

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Offline kolovoip

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email stop working After KloxoMr Update
« on: 2017-08-31, 11:27:00 »
Hello
I am  Having Problems with my email after Updating kloxomr
i have read, tried everything suggested in this forum , nothing worked , reinstalled kloxomr , same
 deffered "sorry, I wasn't able to establish connection
1. roundcube page Blank.. tried reinstalling as Mustapha suggested still same
2.afterlogic, can Login, But cant send email (An error occurred during sending the message.)
3.rainloop- SENDS mail , but stocked in mailque
4. other mail clienst email stocked in mailque

tried everything i know, nothing works.. My dns settings are ok

Offline MRatWork

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Re: email stop working After KloxoMr Update
« Reply #1 on: 2017-08-31, 12:13:02 »
Please always inform 'sh /script/sysinfo' when asking.
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Offline kolovoip

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Re: email stop working After KloxoMr Update
« Reply #2 on: 2017-08-31, 12:18:46 »
Ok, Here it is

[root@server1 ~]# sh /script/sysinfo
A. Control Panel:
   - Kloxo-MR: 7.0.0.c-2017083001
   - Web: hiawatha-10.6.0-f.1.mr.el6.i686
   - PHP: php56s - 5.6.31-1.ius.centos6 (fpm mode)
B. Plateform:
   - OS: CentOS release 6.9 (Final) i686
   - Hostname: server1.smartpremium.net
C. Services:
   1. MySQL: MariaDB-server-10.0.32-1.el6.i686
   2. PHP:
      - Installed:
        - Branch: php56u-cli-5.6.31-1.ius.centos6.i686
        - Multiple:
          * php52m - 5.2.17-102.mr.el6
          * php53m - 5.3.29-1.ius.centos6
          * php54m - 5.4.45-1.ius.centos6
          * php55m - 5.5.38-1.ius.centos6
          * php56m - 5.6.31-1.ius.centos6
          * php70m - 7.0.21-1.ius.centos6
          * php71m - 7.1.7-1.ius.centos6
      - Used: --PHP Branch--
      - Multiple: enable
   3. Web Used: apache
     - Hiawatha: hiawatha-10.6.0-f.1.mr.el6.i686
     - Lighttpd: lighttpd-1.4.45-1.el6.i686
     - Nginx: nginx-1.13.4-1.el6.ngx.i386
     - Apache: httpd24u-2.4.27-1.ius.centos6.i686
       - PHP Type: php-fpm_event
       - Secondary PHP: off
   4. WebCache: none
     - ATS: --uninstalled--
     - Squid: --uninstalled--
     - Varnish: --uninstalled--
   5. Dns: bind
     - Bind: bind-9.9.9-1.mr.el6.i686
     - DJBDns: djbdns-1.05-17.4.mr.el6.i386
     - NSD: nsd-4.1.16-1.el6.i686
     - PowerDNS: pdns-4.0.3-1.el6.MIND.i686
     - Yadifa: yadifa-2.2.5-1.mr.el6.i686
   6. Mail: qmail-toaster-1.03-1.3.57.mr.el6.i686
      - pop3/imap4: courier-imap-toaster-4.1.2-1.3.20.mr.el6.i686
      - smtp: qmail-toaster-1.03-1.3.57.mr.el6.i686
      - spam: bogofilter-1.2.4-1.el6.i686
   7. FTP: pure-ftpd
      - pure-ftpd: pure-ftpd-1.0.37-1.mr.el6.i386
   8. Stats: awstats
      - awstats: kloxomr-stats-awstats-7.6-1.mr.noarch
D. Memory:
             total       used       free     shared    buffers     cached
Mem:          5811        872       4938          0         55        555
-/+ buffers/cache:        261       5549
Swap:         5951          0       5951
E. Disk Space:
Filesystem            Size  Used Avail Use% Mounted on
/dev/mapper/vg_server1-lv_root
                       50G  3.1G   44G   7% /


*** Process Time: 00:00:01:37.97470 (dd:hh:mm:ss:xxxxxx) ***

* Note: run 'sh /script/sysinfo -y' if you want run 'fix-service-list' also
        (importance after Kloxo-MR update)

Offline MRatWork

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Re: email stop working After KloxoMr Update
« Reply #3 on: 2017-08-31, 13:16:42 »
Try 'sh /script/reset-mysql-root-password; sh /script/cleanup; sh /script/restart-all'.
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Offline MRatWork

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Re: email stop working After KloxoMr Update
« Reply #4 on: 2017-08-31, 13:22:51 »
If still not work for sending, investigate your domain and ip via mxtoolbox.com.
..:: MRatWork (Mustafa Ramadhan Projects) ::..
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Offline kolovoip

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Re: email stop working After KloxoMr Update
« Reply #5 on: 2017-08-31, 13:39:29 »
Ok i tried your advice .. Tried to Login to my webmail
I get Authentication failed

Offline kolovoip

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Re: email stop working After KloxoMr Update
« Reply #6 on: 2017-08-31, 13:40:49 »
If still not work for sending, investigate your domain and ip via mxtoolbox.com.

 This i have done many times,  no errors

Offline MRatWork

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Re: email stop working After KloxoMr Update
« Reply #7 on: 2017-08-31, 13:42:47 »
Ok, give me your ssh and panel access.
..:: MRatWork (Mustafa Ramadhan Projects) ::..
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Offline kolovoip

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Re: email stop working After KloxoMr Update
« Reply #8 on: 2017-08-31, 13:50:52 »
I have sent You Pm with ssh details


thanks

Offline MRatWork

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Re: email stop working After KloxoMr Update
« Reply #9 on: 2017-08-31, 15:23:23 »
Just running
Code: [Select]
sh /script/reset-mysql-root-password
sh /script/reset-mysql-kloxo-password
reboot
sh /script/cleanup
sh /script/fixmail-all
sh /script/restart-all
..:: MRatWork (Mustafa Ramadhan Projects) ::..
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Offline kolovoip

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Re: email stop working After KloxoMr Update
« Reply #10 on: 2017-08-31, 15:59:05 »
Do You mean i should Run this commands??
 Also I checked mailque many mails i tested now is stocked

Offline MRatWork

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Re: email stop working After KloxoMr Update
« Reply #11 on: 2017-08-31, 16:12:56 »
Already fix by me. So, I think your server running well now.
..:: MRatWork (Mustafa Ramadhan Projects) ::..
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Offline kolovoip

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Re: email stop working After KloxoMr Update
« Reply #12 on: 2017-08-31, 16:30:27 »
but sending emails dont work
Please I am tired of this problem, Kindly fix my smtp once and for all
check mailque you will see emails stock there , did not receive email either

Offline MRatWork

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Re: email stop working After KloxoMr Update
« Reply #13 on: 2017-08-31, 17:32:45 »
Look like 'mx record' refer to different server. It's not work without relay between 2 servers.
..:: MRatWork (Mustafa Ramadhan Projects) ::..
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Offline kolovoip

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Re: email stop working After KloxoMr Update
« Reply #14 on: 2017-08-31, 17:53:08 »
Please DNS Settings mx records points to server ip
not another ip , i tried to do relay did not work , so i deleted them , this was after i started having problems with mails

 


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