MRatWork Forum by Mustafa Ramadhan

Sawo Project - Kloxo-MR Discussions => Kloxo-MR Technical Helps => Topic started by: kakgunting on 2019-04-27, 09:52:18

Title: Cant accest admin after reboot
Post by: kakgunting on 2019-04-27, 09:52:18
Hi,

I just install success kloxo7 on my Centos7 server in vultr. after I set all dns template and add domain and also set ns domain on registrant. but domain cant access and also when I open main IP Address on browser always gateway time out.

but still cant access when I browse ipaddress:7778.

I think i have to reboot. but after reboot, kloxo panel cant access anymore.

need some help :)

Thanks
Title: Re: Cant accest admin after reboot
Post by: MRatWork on 2019-04-27, 15:12:39
Inform here 'sh /script/sysinfo'
Title: Re: Cant accest admin after reboot
Post by: kakgunting on 2019-04-27, 15:40:08
A. Control Panel:
   - Kloxo-MR: 7.0.0.c-2017091202
   - Web: hiawatha-10.6.0-f.1.mr.el7.x86_64
   - PHP: php56s - 5.6.40-1.ius.centos7 (fpm mode)
B. Plateform:
   - OS: CentOS Linux release 7.6.1810 (Core) x86_64
   - Hostname: domain.com
C. Services:
   1. MySQL: MariaDB-server-10.0.38-1.el7.centos.x86_64
   2. PHP:
      - Installed:
        - Branch: php56u-cli-5.6.40-1.ius.centos7.x86_64
      - Used: --PHP Branch--
      - Multiple: disable
   3. Web Used: apache
     - Hiawatha: hiawatha-10.6.0-f.1.mr.el7.x86_64
     - Lighttpd: lighttpd-1.4.53-1.el7.x86_64
     - Nginx: nginx-1.16.0-1.el7.ngx.x86_64
     - Apache: httpd-2.4.6-88.el7.centos.x86_64
       - PHP Type: php-fpm_event (default)
       - Secondary PHP: off
   4. WebCache: none
     - ATS: --uninstalled--
     - Squid: --uninstalled--
     - Varnish: --uninstalled--
   5. Dns: bind
     - Bind: bind-9.9.9-1.mr.el7.x86_64
     - DJBDns: djbdns-1.05-17.4.mr.el7.x86_64
     - NSD: nsd-4.1.24-2.el7.x86_64
     - PowerDNS: pdns-4.1.8-1.el7.x86_64
     - Yadifa: yadifa-2.3.9-1.el7.x86_64
   6. Mail: qmail-toaster-1.03-1.3.57.mr.el7.x86_64
      - pop3/imap4: courier-imap-toaster-4.1.2-1.3.20.mr.el7.x86_64
      - smtp: qmail-toaster-1.03-1.3.57.mr.el7.x86_64
      - spam: bogofilter-1.2.3-6.el7.x86_64
   7. FTP: pure-ftpd
      - pure-ftpd: pure-ftpd-1.0.47-2.el7.x86_64
   8. Stats: awstats
      - awstats: kloxomr-stats-awstats-7.6-1.mr.noarch
D. Memory:
              total        used        free      shared  buff/cache   available
Mem:            991         264         235          12         491         551
Swap:             0           0           0
E. Disk Space:
Filesystem      Size  Used Avail Use% Mounted on
/dev/vda1        25G  2.9G   21G  13% /


*** Process Time: 00:00:00:40.40825 (dd:hh:mm:ss:xxxxxx) ***

* Note: run 'sh /script/sysinfo -y' if you want run 'fix-service-list' also
        (importance after Kloxo-MR update)
Title: Re: Cant accest admin after reboot
Post by: MRatWork on 2019-04-27, 16:03:03
Try 'sh /script/resetpassword' from ssh.
Title: Re: Cant accest admin after reboot
Post by: kakgunting on 2019-04-27, 22:37:51
I do it, I still cant access admin page, sir.. (ipaddress:7778)

The connection has timed out
Title: Re: Cant accest admin after reboot
Post by: MRatWork on 2019-04-28, 03:57:13
Try 'sh /script/restart-all'
Title: Re: Cant accest admin after reboot
Post by: kakgunting on 2019-04-28, 05:12:40
Thanks Sir now can login normally,

but I still cant browse my domain even I already set all dns template and add domain and also set ns domain on registrant. but domain cant access and also when I open main IP Address on browser always gateway time out 504
Title: Re: Cant accest admin after reboot
Post by: mehawk on 2019-05-05, 17:51:52
If you are still facing the problem.

First check if you have assigned relevant dns template to specified customer account. As creating dns template only is not enough. After making sure that dns template is assigned to customer check the domain's glue records for ns1 and ns2. After checking glue records and ns records on your registrar's website, check into dns report.

If you find any errors in intodns report then please post it here.

If there is no problem in your into dns records then try

Code: [Select]
sh /script/fix-all
sh /script/restart-all

I hope this will help you