MRatWork Forum by Mustafa Ramadhan

Sawo Project - Kloxo-MR Discussions => Kloxo-MR Technical Helps => Topic started by: crossing on 2015-04-15, 00:06:34

Title: Can't send/receive emails
Post by: crossing on 2015-04-15, 00:06:34: Hello,

I have noticed I cannot send/receive emails on kloxo mr 7.0. How to fix that ? I can actually login to / outlook / webmail (only roundcube works, afterlogic gives login pass error) and send/receive but actually nothing really goes out or in..
Title: Re: Can't send mail using PHP mail(),
Post by: crossing on 2015-04-15, 00:16:42: Just noticed that doesn't send either.. it shows message as sent ( via outlook or webmail ) but the message don't go anywhere..
Title: Re: Can't send/receive emails
Post by: MRatWork on 2015-04-15, 05:17:56: 1. Make sure enable SPF and DMARC (optional) in 'Email' for every domain
2. Make sure enable Domainkeys in 'Server Mail setting'
3. If want spam filtering for outgoing mail (send mail), enable spamdyke
4. Make sure select bogofilter or spamassassin for 'spam' in 'Switch program' for filtering incoming mail
5. Check for send mail via 'mail queue'
6. Test send mail from webmail where send mail to the same account (from admin@domain.com to admin@domain.com)
7. Make sure IP already have reserve-dns (ask to provider if not exists)
8. Check in 'log manager' for 'maillog'
Title: Re: Can't send/receive emails
Post by: MRatWork on 2015-04-15, 05:24:30: Quote from: MRatWork on 2015-04-15, 05:17:56
1. Make sure enable SPF and DMARC (optional) in 'Email' for every domain
2. Make sure enable Domainkeys in 'Server Mail setting'
3. If want spam filtering for outgoing mail (send mail), enable spamdyke
4. Make sure select bogofilter or spamassassin for 'spam' in 'Switch program' for filtering incoming mail
5. Check for send mail via 'mail queue'
6. Test send mail from webmail where send mail to the same account (from admin@domain.com to admin@domain.com)
7. Make sure IP already have reserve-dns (ask to provider if not exists)
8. Check in 'log manager' for 'maillog'
9. Check your IP status in http://mxtoolbox.com
Title: Re: Can't send/receive emails
Post by: crossing on 2015-04-15, 11:38:25: Very strange 'log manager' for 'maillog' si empty but the problem is still there , the emails won't go anywhere and no email is received.

'Test send mail from webmail where send mail to the same account' - nothing happen , it show mail sent sent but nothing is received.

As long as I change IP on cloudflare to another kloxo-mr VPS email works perfectly...
Title: Re: Can't send/receive emails
Post by: crossing on 2015-04-15, 11:52:38: Maybe something related to qmail is broken ? I see only roundcube works to login via webmail, afterlogic gives login error even if I always use afterlogic on kloxo mr.
Title: Re: Can't send/receive emails
Post by: MRatWork on 2015-04-15, 11:53:26: Did you check your IP with http://mxtoolbox.com/ especially for blacklisted?.
Title: Re: Can't send/receive emails
Post by: MRatWork on 2015-04-15, 11:54:19: Quote from: crossing on 2015-04-15, 11:52:38
Maybe something related to qmail is broken ? I see only roundcube works to login via webmail, afterlogic gives login error even if I always use afterlogic on kloxo mr.
No related to your issue.
Title: Re: Can't send/receive emails
Post by: crossing on 2015-04-15, 11:57:05: Also roundcube shows from 'email protected' http://postimg.org/image/bcx5kywt5/
Title: Re: Can't send/receive emails
Post by: crossing on 2015-04-15, 12:07:01: For example if I have some emails on my webmail and add that account on Windows Outlook those emails will come inside outlook when send/receive but no other emails will go out or in.
Title: Re: Can't send/receive emails
Post by: MRatWork on 2015-04-15, 12:11:39: Quote from: crossing on 2015-04-15, 12:07:01
For example if I have some emails on my webmail and add that account on Windows Outlook those emails will come inside outlook when send/receive but no other emails will go out or in.
Did your domain using cloudflare?. Better testing mail without using cloudflare.