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Please login or register. 2024-03-28, 23:01:57

Author Topic: Can't receive emails - user_is_over_quota problem  (Read 5416 times)

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Offline MRatWork

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Re: Can't receive emails - user_is_over_quota problem
« Reply #15 on: 2017-05-04, 12:03:56 »
Investigate in 'admin > all > all domains > select one > mail accounts > select one > limit'.
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Offline idove

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Re: Can't receive emails - user_is_over_quota problem
« Reply #16 on: 2017-05-15, 13:20:35 »
Thank you for reply,
anyway that's not the problem.

It seems there is a bug.
BR.

Offline idove

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Re: Can't receive emails - user_is_over_quota problem
« Reply #17 on: 2017-06-07, 11:17:19 »
Today this same problem occur again:
Jun  7 11:02:35 server send: delivery 85: failure: user_is_over_quota/
In kloxo settings there is no signal of use being in over quota, user use around 1200MB in total, and 16GB is configured as Total Disk Usage (MB).

How do I solve now problem?

Now I try to change approach, I changed from 16000 MB to 2000MB, and user_is_over_quota message in maillog disappear, and everything is fine :).


So, there is some bug in calculation of Total Disk Usage (MB), and to get rid of this messages in future, for this user I will everything turn on to UNLIMITED.

Just posting this for your info.
BR.


 


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