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Author Topic: " Error 500 " when create new user  (Read 4776 times)

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Offline letux

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" Error 500 " when create new user
« on: 2015-11-03, 18:08:53 »
hi mostafa .
i have an issue when create new user , all sites on server gave me
" Error 500 - Internal Server Error "

and i need run " sh /script/cleanup " every once to fix it .

where is the problem ?

Offline MRatWork

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Re: " Error 500 " when create new user
« Reply #1 on: 2015-11-03, 18:26:05 »
Inform here 'sh /script/sysinfo'.
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Offline letux

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Re: " Error 500 " when create new user
« Reply #2 on: 2015-11-03, 18:31:33 »
# sh /script/sysinfo

A. Kloxo-MR: 7.0.0.b-2015103001
   - Web: hiawatha-9.15.0-f.6.mr.el6.x86_64
   - PHP: php54s-5.4.41-1.ius.el6 (fpm mode)
B. Plateform:
   - OS: CentOS release 6.7 (Final) x86_64
   - Hostname: mogardfkra.com
C. Services:
   1. MySQL: MariaDB-server-10.0.22-1.el6.x86_64
   2. PHP:
      - Branch: php55u-cli-5.5.30-1.ius.el6.x86_64
      - Multiple:
        * php52m-5.2.17-102.mr.el6
        * php53m-5.3.29-1.ius.el6
        * php54m-5.4.43-1.ius.el6
        * php55m-5.5.27-1.ius.el6
        * php56m-5.6.11-1.ius.el6
      - Used: --Use PHP Branch--
   3. Httpd: httpd24u-2.4.17-1.ius.el6.x86_64
      - PHP Type: php-fpm_event
   4. Lighttpd: --uninstalled--
   5. Hiawatha: --unused--
   6. Nginx: nginx-1.9.6-1.el6.ngx.x86_64
   7. Cache: --uninstalled--
   8. Dns: bind-9.9.7-1.mr.el6.x86_64
   9. Qmail: qmail-toaster-1.03-1.3.55.mr.el6.x86_64
      - with: courier-imap-toaster-4.1.2-1.3.18.mr.el6.x86_64
D. Memory:
                total       used       free     shared    buffers     cached
   Mem:          2006       1704        301          1        204        751
   -/+ buffers/cache:        748       1258
   Swap:            0          0          0
E. Disk Space:
   Filesystem      Size  Used Avail Use% Mounted on
   /dev/vda1        40G  5.5G   32G  15% /

Offline MRatWork

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Re: " Error 500 " when create new user
« Reply #3 on: 2015-11-03, 18:45:31 »
What's about running 'sh /script/restart-web -y' instead 'sh /script/cleanup' after add client?.
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Offline letux

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Re: " Error 500 " when create new user
« Reply #4 on: 2015-11-03, 19:01:43 »
everything rework after run sh /script/cleanup , but i will do this after add every client ? :3

Offline MRatWork

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Re: " Error 500 " when create new user
« Reply #5 on: 2015-11-03, 19:07:04 »
I am not sure but httpd24 is unstable/buggy at this moment. So, in your issue, what's happen using 'sh /script/fixweb; sh /script/restart-web -y' instead 'sh /script/cleanup'?.
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Offline letux

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Re: " Error 500 " when create new user
« Reply #6 on: 2015-11-03, 19:34:25 »
'sh /script/fixweb; sh /script/restart-web -y'  not fix probleme
just sh /script/cleanup do it.

Offline MRatWork

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Re: " Error 500 " when create new user
« Reply #7 on: 2015-11-03, 19:47:10 »
I am not sure, but try 'yum reinstall httpd* -y'.
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Offline MRatWork

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Re: " Error 500 " when create new user
« Reply #8 on: 2015-11-03, 20:20:25 »
After add client (say it 'client1'), go to 'admin > clients > client1 > php configure'.

The problem is create domain under new client without 'php configure' update will have 'error 500' issue.
« Last Edit: 2015-11-03, 20:22:37 by MRatWork »
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Offline putude

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Re: " Error 500 " when create new user
« Reply #9 on: 2015-11-09, 01:50:28 »
Mustafa, Is this problem appear in every (similar version) KloxoMR ?
because it happen in my servers too.

Offline MRatWork

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Re: " Error 500 " when create new user
« Reply #10 on: 2015-11-09, 02:06:52 »
Mustafa, Is this problem appear in every (similar version) KloxoMR ?
because it happen in my servers too.
Yes, there are something wrong with php side. Solution is after create client and then click 'update' in 'php configure' for this new client.
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Offline putude

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Re: " Error 500 " when create new user
« Reply #11 on: 2015-12-03, 00:44:38 »
this bug is affecting all accounts. once I add new client, I should update all websites.
I wish this bug will be one of your attention in the next version. 

 


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