MRatWork Forum by Mustafa Ramadhan

Sawo Project - Kloxo-MR Discussions => Kloxo-MR Bugs and Requests => Topic started by: I<3Kloxo on 2017-10-03, 02:13:13

Title: Webmail
Post by: I<3Kloxo on 2017-10-03, 02:13:13
The latest version of Kloxo-MR has a problem with webmail.
It is impossible to send mail via webmail.
Title: Re: Webmail
Post by: I<3Kloxo on 2017-10-03, 19:58:15
How is Mustafa (MRatWork) absent so anyone can answer me please.
I installed the last version of 'Kloxo-MR v7' panel. I noticed it in the last version of 'Kloxo-MR v7' webmail does not work. So when I go to 'mail.mydomein.com' and then choose for example 'Roundcub' and through Roundcub tried to send email I get error that it is not possible to send email.
'qmail service' is installed and works normally.

Does anyone else have the same problem as me? (I'm talking about the new installed Kloxo-MR v7)
Three times I installed Kloxo-MR and still the same mistake with the webmail.

Title: Re: Webmail
Post by: Spacedust on 2017-10-03, 23:12:36
Please run:

sh /script/fixwebmail
Title: Re: Webmail
Post by: I<3Kloxo on 2017-10-03, 23:47:43
Please run:

sh /script/fixwebmail

I tried all this and nothing helps.

sh /script/restart-services
sh /script/restart-all
sh /script/fixweb
sh /script/fixwebmail
sh /script/fix-all

and

sh /script/cleanup

Nothing helps. I wonder if someone has the same problem, the latest version of the Kloxo-MR v7 panel. As I said before three times I installed it again (Kloxo-MR 7 last version) and always the same problem.

Edit:
That's why I reported it here because I think he does thet part error (bug).


(https://image.prntscr.com/image/2WnMqp1cSyCNjAIcjbxk4A.png)



Title: Re: Webmail
Post by: atljohnsen on 2017-10-04, 22:26:33
I have the same problem with a VPS where I recently installed Kloxo-MR. However, the strange thing is that I have another VPS which has been running for a long time, also with Kloxo-MR, and updated every day via cron - so allways latest version of Kloxo- MR. On this one webmail is working fine. So the problem must then occur on fresh installs. And I currently have not found a fix.   
Title: Re: Webmail
Post by: I<3Kloxo on 2017-10-04, 23:05:33
I just now installed Kloxo-MR v7 again (the fifth time) and the problem is the same, Kloxo-MR v7 last version can not send emails and this is definitely a Bug.

@atljohnsen I have  on another server (same your case) old version of Kloxo-MR 7 panel,  somewhere about 2 months old and there everything works okay about a email problems.

Can anyone answer how to solve this problem, or how to install old version of 'Kloxo-MR 7' ?

Thank you
Title: Re: Webmail
Post by: idove on 2017-10-05, 10:35:01
I've installed Kloxo 1 month ago, and my webmail works.
Which app do you use (I've try Roundcube and it is working).

Can I help somehow? Please gave more details.

UPDATE:
Yes, I'm getting the same error with AferLogic:
"An error occurred during sending the message."

Try roundcube.
BR.
Title: Re: Webmail
Post by: I<3Kloxo on 2017-10-05, 19:40:41
@idove
It's an old version of the Kloxo panel (1 month ago), in the meantime the newest version was released (last version) and the latest version of 'Kloxo-MR v7' has a Bug with webmail.

Not only does the error (bug) come up with 'Afterlogic' webmail, all the others webmails they not work. Webmail 'Telaen' shows the blank page and can not be accessed.

The main problem (bug) is that the mail service does not work. Kloxo-MR v7 (last version, fresh installed) can not receive or send mails and this is definitely a big bug which I do not know how to fix it. :(

That's why I'm interested in how to do downgrade to old version of Kloxo-MR v7 (everything worked great there).

Edit:
'qmail service' is installed and works normally and I tried:
sh /script/restart-services
sh /script/restart-all
sh /script/fixweb
sh /script/fixwebmail
sh /script/fix-all


Nothing helps.




Title: Re: Webmail
Post by: idove on 2017-10-06, 09:10:03
OK I don't know for "latest" upgrade.
I'm using this proverb: "Ff it ain't broke, don't fix it.", I do not upgrade if there is no special reason to do that.

Anyway, can you send/receive emails via some email client? Thunderbird?
Can you check /var/log/maillog ?

BR.

Anyway I'm using this version, which is yours?
Code: [Select]
[root@server script]# sh /script/sysinfo
A. Control Panel:               
   - Kloxo-MR: 7.0.0.c-2017083001
   - Web: hiawatha-10.6.0-f.1.mr.el7.x86_64
   - PHP: php56s - 5.6.31-1.ius.centos7 (fpm mode)
Title: Re: Webmail
Post by: I<3Kloxo on 2017-10-07, 01:26:16
@idove

This is my version (last update Kloxo-MR v7):
Code: [Select]
A. Control Panel:
   - Kloxo-MR: 7.0.0.c-2017091202
   - Web: hiawatha-10.6.0-f.1.mr.el6.x86_64
   - PHP: php56s - 5.6.31-1.ius.centos6 (fpm mode)


In the last version (my version) not working email service at all. I tried it with 'Thunderbird' and email does not work. I'm interested in how to do it downgrade or how to install a preview versionof Kloxo-MR v7 panel?

Definitely the latest version (fresh instaled) has a bug with mail.

Title: Re: Webmail
Post by: Spacedust on 2017-10-07, 11:25:09
Confirmed - I cannot send e-mails as well from Afterlogic.

Quote
Oct  7 11:43:21 online smtp: 29351 > 220 mail.online.pl - Welcome to Qmail ESMTP?
Oct  7 11:43:21 online smtp: 29351 > 502 unimplemented (#5.5.1)?
Oct  7 11:43:21 online smtp: 29351 > 502 unimplemented (#5.5.1)?
Oct  7 11:43:21 online smtp: 29351 < [EOF]
Oct  7 11:43:21 online smtp: 29351 > 502 unimplemented (#5.5.1)?
Oct  7 11:43:21 online smtp: tcpserver: end 29351 status 0
Oct  7 11:43:21 online smtp: tcpserver: status: 0/100

If you go to:

webmail.domain.com/afterlogic/data/

"If you see this, your Application data folder may not be secured properly and everybody on the web can view it.

Refer to the installation instructions on how to secure this folder or move into the location which is not visible from the web."

This is critical security bug!!!
Title: Re: Webmail
Post by: atljohnsen on 2017-10-07, 23:34:00
There seems to be an SSL conflict in Afterlogic. On my server, when I edited Settings in Afterlogic webmail UI and removed the checkmark for SSL on SMTP server, then sending emails worked.
Title: Re: Webmail
Post by: I<3Kloxo on 2017-10-08, 21:49:49
There seems to be an SSL conflict in Afterlogic. On my server, when I edited Settings in Afterlogic webmail UI and removed the checkmark for SSL on SMTP server, then sending emails worked.


How did you do it, if you can be a bit more precise and more detailed please ?
Which exact file has changed and what you've changed inside ?

Edit:
In your case, it's the latest version of Kloxo-MR v7 ?
I ask thet because in the latest version (fresh instaled) od Kloxo-MR v7 mail does not work in all.


Title: Re: Webmail
Post by: atljohnsen on 2017-10-08, 23:17:39
I have Kloxo-MR panel latest version (7.0.0.c-2017091202).
I can access webmail in browser: https://webmail.domain.com/afterlogic/
Then I log in to my mail account. When it comes up, select Settings, then select Email Account and there uncheck SSL for SMTP server (which force it to use Port 25).

 
Title: Re: Webmail
Post by: I<3Kloxo on 2017-10-08, 23:43:21
This is how my settings are now (see pic.):

(https://image.prntscr.com/image/t96OVrzRQcSbFGN96rzjQA.png)


My first email passed but others get an error(see pic.):

(https://image.prntscr.com/image/DN4OsmGfTtWlTCUzHPkskQ.png)

Did you install fresh latest version of Kloxo-MR v7 or you have upgraded from the previous version to the last version of Kloxo-MR v7?

Edit:
We can all access webmail in browser: https://webmail.domain.com/afterlogic/
The problem is not with access webmail, the problem is that email does not sand and receive messages vía webmail and via for example apps 'Mozilla Thunderbird' or 'Mirosoft Outlook' and IP address from the server is not blacklisted.  :(

Title: Re: Webmail
Post by: atljohnsen on 2017-10-09, 00:00:44
I am sending and receiving webmails. The error message you have is the same as I had, and I checked that it is produced by Afterlogic. It went away after I unchecked SSL.

My Kloxo-MR is not fresh install (approx 1.5 months since I installed), but yum updated to latest version.

The funny thing is that I have another VPS with same panel version, which has been running for at least 6 months. On this one I have SSL checked on Afterlogic, and it works - no problem.
Title: Re: Webmail
Post by: I<3Kloxo on 2017-10-09, 01:23:36
I am sending and receiving webmails. The error message you have is the same as I had, and I checked that it is produced by Afterlogic. It went away after I unchecked SSL.

My Kloxo-MR is not fresh install (approx 1.5 months since I installed), but yum updated to latest version.

The funny thing is that I have another VPS with same panel version, which has been running for at least 6 months. On this one I have SSL checked on Afterlogic, and it works - no problem.

That's something else if you did not make FRESH INSTALED Kloxo-MR v7. In your case (Kloxo-MR update to last version) there is no error/bug. This bug is just in fresh installed Kloxo-MR v7.

Read this and find what I talking about:
https://forum.mratwork.com/kloxo-mr-bugs-and-requests/webmail-24074/msg60302/#msg60302

Title: Re: Webmail
Post by: atljohnsen on 2017-10-09, 12:57:41
I did a FRESH INSTALL of Kloxo-MR on Centos 7 this morning, and webmail works (Afterlogic and Roundcube), both sending and receiving.