Sponsor:

Server and Web Integrator
Link:
Kloxo-MR logo
6.5.0 or 7.0.0
Click for "How to install"
Donation/Sponsorship:
Kloxo-MR is open-source.
Donate and or Sponsorship always welcome.
Click to:
Click Here
Please login or register. 2024-05-10, 02:25:12

Author Topic: Error when changing clients' plan or limit  (Read 5366 times)

0 Members and 1 Guest are viewing this topic.

Offline mbagheri

  • Junior Member
  • *
  • Posts: 24
  • Karma: +0/-0
    • View Profile
Error when changing clients' plan or limit
« on: 2015-04-09, 07:30:49 »
Hi
I just restored backed up data to kloxo-mr. (src: kloxo-mr 6.5, des=kloxo-mr 7)
When I was restoring, I decided to restore clients one by one, when restoring last client, the domain related to him, didn't work, after I investigated, I found out that its dns records has not been created, and also I wasn't able to change his limits or plan.
Now when I create a new client, the same thing happens, the client will be build successfully, but I can not change his plan/limits, and when I create a domain for him, the DNS records would not be created, thus the domain is not accessible.
I checked the named.master.conf and there was no information regarding the new domain.
When I try to change the clients limit or plan, the window just shows "updating" and nothing happens.

Offline MRatWork

  • Administrator
  • The Elite
  • *****
  • Posts: 15,807
  • Karma: +119/-11
  • Gender: Male
    • View Profile
    • MRatWork Forum
Re: Error when changing clients' plan or limit
« Reply #1 on: 2015-04-09, 07:39:48 »
Try create new client and then 'change owner' for website and database to new client.
..:: MRatWork (Mustafa Ramadhan Projects) ::..
-- Server/Web-integrator - Web Hosting (Kloxo-MR READY!) --

Offline mbagheri

  • Junior Member
  • *
  • Posts: 24
  • Karma: +0/-0
    • View Profile
Re: Error when changing clients' plan or limit
« Reply #2 on: 2015-04-09, 08:49:37 »
Hi
I created a new client, and then tried to change his limits or plan and I had the same problem.
« Last Edit: 2015-04-09, 09:03:09 by mbagheri »

Offline MRatWork

  • Administrator
  • The Elite
  • *****
  • Posts: 15,807
  • Karma: +119/-11
  • Gender: Male
    • View Profile
    • MRatWork Forum
Re: Error when changing clients' plan or limit
« Reply #3 on: 2015-04-09, 09:09:02 »
This customer under reseller or not?. Limiting customer under reseller depend on reseller limit.
..:: MRatWork (Mustafa Ramadhan Projects) ::..
-- Server/Web-integrator - Web Hosting (Kloxo-MR READY!) --

Offline MRatWork

  • Administrator
  • The Elite
  • *****
  • Posts: 15,807
  • Karma: +119/-11
  • Gender: Male
    • View Profile
    • MRatWork Forum
Re: Error when changing clients' plan or limit
« Reply #4 on: 2015-04-09, 09:10:16 »
Also try disable 'Enable Ajax (Needs High Bandwidth)' in 'Appearance'.
..:: MRatWork (Mustafa Ramadhan Projects) ::..
-- Server/Web-integrator - Web Hosting (Kloxo-MR READY!) --

Offline mbagheri

  • Junior Member
  • *
  • Posts: 24
  • Karma: +0/-0
    • View Profile
Re: Error when changing clients' plan or limit
« Reply #5 on: 2015-04-09, 09:14:37 »
I'm applying all changes using admin.
I tried both, I created a customer under a reseller and also created a new customer under admin.

Also I created a new domain under admin, and again the dns records didn't have been created.
The limit changing is OK for other previously created customers. but since the last customer restore (which was failed because of this error), I think something has happened to Kloxo control panel.

I'll try to disable ajax to see what happens.

Offline MRatWork

  • Administrator
  • The Elite
  • *****
  • Posts: 15,807
  • Karma: +119/-11
  • Gender: Male
    • View Profile
    • MRatWork Forum
Re: Error when changing clients' plan or limit
« Reply #6 on: 2015-04-09, 09:19:21 »
Check 'dns template pool'. Possible missing 'dns template'.
..:: MRatWork (Mustafa Ramadhan Projects) ::..
-- Server/Web-integrator - Web Hosting (Kloxo-MR READY!) --

Offline mbagheri

  • Junior Member
  • *
  • Posts: 24
  • Karma: +0/-0
    • View Profile
Re: Error when changing clients' plan or limit
« Reply #7 on: 2015-04-09, 10:09:08 »
I disabled ajax and also the checked dns template.

Offline mbagheri

  • Junior Member
  • *
  • Posts: 24
  • Karma: +0/-0
    • View Profile
Re: Error when changing clients' plan or limit
« Reply #8 on: 2015-04-09, 10:25:43 »
I tried /script/fixdns and /script/fixweb-all wich resulted to creating DNS records, now I can ping the domain, but when I try to browse the domain, I see the Kloxo page which says: "If you are seeing this page, it means that web has not been configured for this domain on this server."

I enabled directory index, and again the same page.
I looked inside this folder: /opt/configs/apache/conf/domains/ and there was no .conf file for this domain.
« Last Edit: 2015-04-09, 10:31:07 by mbagheri »

Offline MRatWork

  • Administrator
  • The Elite
  • *****
  • Posts: 15,807
  • Karma: +119/-11
  • Gender: Male
    • View Profile
    • MRatWork Forum
Re: Error when changing clients' plan or limit
« Reply #9 on: 2015-04-09, 10:39:48 »
Go to 'admin > switch programs' and then select all to 'none'. After click update, select nginx-proxy, none, nsd and bogofilter and then click update.

And go to 'admin > webserver configure > php type' and then select 'suphp_event'. After click update, select 'php-fpm_event' and then click update.

To make sure, run 'sh /script/fix-all; sh /script/restart-all -y'.
..:: MRatWork (Mustafa Ramadhan Projects) ::..
-- Server/Web-integrator - Web Hosting (Kloxo-MR READY!) --

Offline mbagheri

  • Junior Member
  • *
  • Posts: 24
  • Karma: +0/-0
    • View Profile
Re: Error when changing clients' plan or limit
« Reply #10 on: 2015-04-09, 10:56:55 »
After selecting bogofilter and clicking update, I got : Alert: install bogofilter failed.
I changed to spamassasin, and clicked update, then I got: Alert: Install failed [spamassassin-toaster]

also when restarting all services, nsd would fail to start, I tried bind, and it failed too. I changed to Djbdns and it started OK, but the other two failed!.

« Last Edit: 2015-04-09, 11:04:02 by mbagheri »

Offline MRatWork

  • Administrator
  • The Elite
  • *****
  • Posts: 15,807
  • Karma: +119/-11
  • Gender: Male
    • View Profile
    • MRatWork Forum
Re: Error when changing clients' plan or limit
« Reply #11 on: 2015-04-09, 11:31:55 »
Inform here 'yum list installed bind* djbdns* nsd* *-toaster'
..:: MRatWork (Mustafa Ramadhan Projects) ::..
-- Server/Web-integrator - Web Hosting (Kloxo-MR READY!) --

Offline mbagheri

  • Junior Member
  • *
  • Posts: 24
  • Karma: +0/-0
    • View Profile
Re: Error when changing clients' plan or limit
« Reply #12 on: 2015-04-09, 11:34:06 »
djbdns did started OK, but other two (named, nsd) didn't.

This is the output of 'yum list installed bind....' :
Loaded plugins: fastestmirror, priorities, protectbase, replace, security
Loading mirror speeds from cached hostfile
 * base: mirrors.kernel.org
 * epel: mirrors.kernel.org
 * extras: ftp.osuosl.org
 * mratwork-epel: mirrors.kernel.org
 * mratwork-ius-stable: dl.iuscommunity.org
 * updates: mirror.san.fastserv.com
0 packages excluded due to repository protections
Installed Packages
autorespond-toaster.x86_64              2.0.5-1.4.2.mr.el6              @mratwork-release-version-arch
bind-libs.x86_64                        40:9.9.5-1.el6                  @mratwork-release-version-arch
bind-utils.x86_64                       40:9.9.5-1.el6                  @mratwork-release-version-arch
courier-authlib-toaster.x86_64          0.59.2-1.3.13.mr.el6            @mratwork-release-version-arch
courier-imap-toaster.x86_64             4.1.2-1.3.18.mr.el6             @mratwork-release-version-arch
daemontools-toaster.x86_64              0.76-1.3.7.mr.el6               @mratwork-release-version-arch
ezmlm-toaster.x86_64                    0.53.324-1.3.9.mr.el6           @mratwork-release-version-arch
libdomainkeys-toaster.x86_64            0.68-1.3.7.mr.el6               @mratwork-release-version-arch
libsrs2-toaster.x86_64                  1.0.18-1.3.7.mr.el6             @mratwork-release-version-arch
maildrop-toaster.x86_64                 2.0.3-1.3.9.mr.el6              @mratwork-release-version-arch
qmail-pop3d-toaster.x86_64              1.03-1.3.48.mr.el6              @mratwork-release-version-arch
qmail-toaster.x86_64                    1.03-1.3.48.mr.el6              @mratwork-release-version-arch
ucspi-tcp-toaster.x86_64                0.88-1.3.11.mr.el6              @mratwork-release-version-arch
vpopmail-toaster.x86_64                 5.4.33-1.4.4.mr.el6             @mratwork-release-version-arch
« Last Edit: 2015-04-09, 11:36:10 by mbagheri »

Offline MRatWork

  • Administrator
  • The Elite
  • *****
  • Posts: 15,807
  • Karma: +119/-11
  • Gender: Male
    • View Profile
    • MRatWork Forum
Re: Error when changing clients' plan or limit
« Reply #13 on: 2015-04-09, 11:41:32 »
It's funny because 10 minutes ago install Kloxo-MR 7.0 in new server without problem. Also actions to 'switch programs'.

What's about update with 'yum clean all; yum update -y'?.
..:: MRatWork (Mustafa Ramadhan Projects) ::..
-- Server/Web-integrator - Web Hosting (Kloxo-MR READY!) --

Offline mbagheri

  • Junior Member
  • *
  • Posts: 24
  • Karma: +0/-0
    • View Profile
Re: Error when changing clients' plan or limit
« Reply #14 on: 2015-04-09, 13:54:13 »
Hi
by running yum update, some packages got updated, but the process stopped with this error:

Rpmdb checksum is invalid: dCDPT(pkg checksums): kloxomr-webmail-afterlogic.noar               ch 0:7.4.2-5.mr - u
« Last Edit: 2015-04-09, 21:28:27 by mbagheri »

 


Top 10 Social Networking:    Facebook    Twitter    LinkedIn    Pinterest    Google Plus    Tumblr    Instagram    VK    Flickr    Vine
Click Here

Page created in 0.069 seconds with 19 queries.

web stats analysis