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Author Topic: ERROR: when add new Client  (Read 14300 times)

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Offline LinD

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ERROR: when add new Client
« on: 2017-05-22, 06:34:10 »
i create domain under new client and i recive error : 500.
any have idea to fix it ?

Offline MRatWork

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Re: ERROR: when add new Client
« Reply #1 on: 2017-05-22, 06:48:59 »
Please alwys info your 'sh /script/sysinfo' if asking.
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Offline LinD

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Re: ERROR: when add new Client
« Reply #2 on: 2017-05-22, 08:01:55 »
 sh /script/sysinfo
A. Control Panel:
   - Kloxo-MR: 7.0.0.c-2017051705
   - Web: hiawatha-10.6.0-f.1.mr.el6.i686
   - PHP: php56s-5.6.30-1.w6 (fpm mode)
B. Plateform:
   - OS: CentOS release 6.9 (Final) i686
   - Hostname: bitone.global
C. Services:
   1. MySQL: MariaDB-server-10.0.30-1.el6.i686
   2. PHP:
      - Installed:
        - Branch: php56u-cli-5.6.30-2.ius.centos6.i686
        - Multiple:
          * php52m-
          * php53m-
          * php54m-
          * php55m-5.5.38-1.w6
          * php56m-5.6.30-1.w6
          * php70m-7.0.18-1.w6
          * php71m-7.1.4-1.w6
      - Used: php56m-fpm
      - Multiple: disable
   3. Web Used: apache
     - Hiawatha: hiawatha-10.6.0-f.1.mr.el6.i686
     - Lighttpd: lighttpd-1.4.45-1.el6.i686
     - Nginx: nginx-1.13.0-1.el6.ngx.i386
     - Apache: httpd-2.2.31-1.mr.el6.i386
       - PHP Type: php-fpm_event
       - Secondary PHP: off
   4. WebCache: none
     - ATS: --uninstalled--
     - Squid: --uninstalled--
     - Varnish: --uninstalled--
   5. Dns: bind
     - Bind: bind-9.9.9-1.mr.el6.i686
     - DJBDns: djbdns-1.05-17.4.mr.el6.i386
     - NSD: nsd-4.1.16-1.el6.i686
     - PowerDNS: pdns-4.0.3-1.el6.MIND.i686
     - Yadifa: yadifa-2.2.3-1.mr.el6.i686
   6. Mail: qmail-toaster-1.03-1.3.56.mr.el6.i686
      - pop3/imap4: courier-imap-toaster-4.1.2-1.3.20.mr.el6.i686
      - smtp: qmail-toaster-1.03-1.3.56.mr.el6.i686
      - spam: bogofilter-1.2.4-1.el6.i686
   7. FTP: pure-ftpd
      - pure-ftpd: pure-ftpd-1.0.37-1.mr.el6.i386
   8. Stats: awstats
      - awstats: kloxomr-stats-awstats-7.6-1.mr.noarch
D. Memory:
             total       used       free     shared    buffers     cached
Mem:          1006        599        406          0         47        324
-/+ buffers/cache:        227        778
Swap:            0          0          0
E. Disk Space:
Filesystem      Size  Used Avail Use% Mounted on
/dev/vda1        25G  3.5G   20G  15% /


*** Process Time: 00:00:00:58.58558 (dd:hh:mm:ss:xxxxxx) ***

* Note: run 'sh /script/sysinfo -y' if you want run 'fix-service-list' also
        (importance after Kloxo-MR update)

Offline MRatWork

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Re: ERROR: when add new Client
« Reply #3 on: 2017-05-22, 08:08:40 »
This 'error 500' found in panel or website?.
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Offline LinD

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Re: ERROR: when add new Client
« Reply #4 on: 2017-05-22, 08:21:37 »
In website

Offline LinD

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Re: ERROR: when add new Client
« Reply #5 on: 2017-05-22, 08:51:37 »
i run 'sh /script/fix-all;sh /script/restart-all' but not yet

Offline MRatWork

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Re: ERROR: when add new Client
« Reply #6 on: 2017-05-22, 09:01:07 »
So, something wrong in website itself. Maybe need certain php module but not installed.

You can inform what's your website.
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Offline LinD

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Re: ERROR: when add new Client
« Reply #7 on: 2017-05-22, 09:23:54 »
i fixed it.
it rework after run 'sh /script/cleanup'. But i don't know why . And i will do this after add every client.  :(

Offline MRatWork

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Re: ERROR: when add new Client
« Reply #8 on: 2017-05-22, 09:52:22 »
Try update with:
Code: [Select]
yum clean all; yum update -y

And if you see Kloxo-MR 7.0 updated, then:
Code: [Select]
sh /script/phpm-remove php52m
sh /script/phpm-remove php53m
sh /script/phpm-remove php54m
sh /script/phpm-remove php55m
sh /script/phpm-remove php56m
sh /script/phpm-remove php70m
sh /script/phpm-remove php71m

sh /script/phpm-remove php56s

sh /script/phpm-installer php56s -y
sh /script/phpm-installer php55m -y
sh /script/phpm-installer php56m -y
sh /script/phpm-installer php70m -y

sh /script/fixlxphpexe php56s
sh /script/restart
sh /script/fixphp
sh /script/fixweb
sh /script/restart-web

It's because something wrong with php from webtatic (example: php56w) and then need using php from IUS.
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Offline LinD

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Re: ERROR: when add new Client
« Reply #9 on: 2017-05-22, 10:06:54 »
i run 'yum clean all;yum update -y' and i found this :
Error: Package: php56u-pecl-jsonc-1.3.10-2.ius.centos6.i686 (@mratwork-ius-stable)
           Requires: php56u-pear
           Removing: 1:php56u-pear-1.10.4-1.ius.centos6.noarch (@mratwork-ius-stable)
               php56u-pear = 1:1.10.4-1.ius.centos6
           Obsoleted By: 1:php-pear-1.10.4-1.el6.remi.noarch (remi-php55)
               Not found
           Available: 1:php56u-pear-1.9.5-1.ius.centos6.noarch (mratwork-ius-archive)
               php56u-pear = 1:1.9.5-1.ius.centos6
           Available: 1:php56u-pear-1.10.0-1.ius.centos6.noarch (mratwork-ius-archive)
               php56u-pear = 1:1.10.0-1.ius.centos6
           Available: 1:php56u-pear-1.10.1-1.ius.centos6.noarch (mratwork-ius-archive)
               php56u-pear = 1:1.10.1-1.ius.centos6
           Available: 1:php56u-pear-1.10.1-2.ius.centos6.noarch (mratwork-ius-archive)
               php56u-pear = 1:1.10.1-2.ius.centos6
           Available: 1:php56u-pear-1.10.1-3.ius.centos6.noarch (mratwork-ius-archive)
               php56u-pear = 1:1.10.1-3.ius.centos6
           Available: 1:php56u-pear-1.10.1-4.ius.centos6.noarch (mratwork-ius-archive)
               php56u-pear = 1:1.10.1-4.ius.centos6
           Available: 1:php56u-pear-1.10.3-1.ius.centos6.noarch (mratwork-ius-archive)
               php56u-pear = 1:1.10.3-1.ius.centos6

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Re: ERROR: when add new Client
« Reply #10 on: 2017-05-22, 10:35:02 »
Inform here 'yum list|grep pear'.
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Offline LinD

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Re: ERROR: when add new Client
« Reply #11 on: 2017-05-22, 11:14:29 »
Quote
yum list|grep pear
php56u-pear.noarch                      1:1.10.4-1.ius.centos6       @mratwork-ius-stable
ghc-shakespeare.i686                    1.0.0.2-1.el6                epel
ghc-shakespeare-devel.i686              1.0.0.2-1.el6                epel
pear1u.noarch                           1:1.10.4-1.ius.centos6       mratwork-ius-stable
php-channel-pearplex.noarch             1.3-2.el6                    epel
php-pear.noarch                         1:1.10.4-1.el6.remi          remi-php55
php-pear-Auth.noarch                    1.6.4-2.el6                  epel
php-pear-Auth-OpenID.noarch             2.2.2-7.el6                  epel
php-pear-Auth-RADIUS.noarch             1.0.7-1.el6                  epel
php-pear-Auth-SASL.noarch               1.0.6-1.el6                  epel
php-pear-Auth-radius.noarch             1.6.4-2.el6                  epel
php-pear-Auth-samba.noarch              1.6.4-2.el6                  epel
php-pear-Benchmark.noarch               1.2.7-4.el6                  epel
php-pear-CAS.noarch                     1.3.5-1.el6.1                epel
php-pear-Cache.noarch                   1.5.6-1.el6                  epel
php-pear-Cache-Lite.noarch              1.7.12-1.el6                 epel
php-pear-CodeGen.noarch                 1.0.7-3.el6                  epel
php-pear-CodeGen-PECL.noarch            1.1.3-3.el6                  epel
php-pear-Console-Color.noarch           1.0.3-1.el6                  epel
php-pear-Console-CommandLine.noarch     1.2.1-1.el6                  epel
php-pear-Console-Getargs.noarch         1.3.5-1.el6                  epel
php-pear-Console-ProgressBar.noarch     0.5.2-0.6.beta.el6           epel
php-pear-Console-Table.noarch           1.1.4-1.el6.2                epel
php-pear-Crypt-Blowfish.noarch          1.1.0-0.4.rc2.el6            epel
php-pear-Crypt-CHAP.noarch              1.5.0-1.el6                  epel
php-pear-DB.noarch                      1.7.13-3.el6                 epel
php-pear-DB-DataObject.noarch           1.8.12-2.el6                 epel
php-pear-DB-DataObject-FormBuilder.noarch
php-pear-DB-QueryTool.noarch            1.1.2-4.el6                  epel
php-pear-Date.noarch                    1.4.7-5.el6                  epel
php-pear-Date-Holidays.noarch           0.21.4-2.el6                 epel
php-pear-Date-Holidays-USA.noarch       0.1.1-4.el6                  epel
php-pear-Event-Dispatcher.noarch        1.1.0-2.el6                  epel
php-pear-File.noarch                    1.4.0-1.el6                  epel
php-pear-File-CSV.noarch                1.0.0-2.el6                  epel
php-pear-File-Find.noarch               1.3.1-1.el6                  epel
php-pear-File-Fstab.noarch              2.0.3-1.el6                  epel
php-pear-File-Passwd.noarch             1.1.7-2.el6                  epel
php-pear-File-SMBPasswd.noarch          1.0.3-2.el6                  epel
php-pear-File-Util.noarch               1.0.0-2.el6                  epel
php-pear-HTML-Common.noarch             1.2.5-3.el6                  epel
php-pear-HTML-QuickForm.noarch          3.2.12-1.el6                 epel
php-pear-HTML-QuickForm-ElementGrid.noarch
php-pear-HTML-QuickForm-advmultiselect.noarch
php-pear-HTML-Table.noarch              1.8.3-1.el6                  epel
php-pear-HTML_Javascript.noarch         1.1.1-4.el6                  epel
php-pear-HTML_Template_PHPLIB.noarch    1.4.0-2.el6                  epel
php-pear-HTTP.noarch                    1.4.1-5.el6                  epel
php-pear-HTTP-Client.noarch             1.2.1-4.el6                  epel
php-pear-HTTP-OAuth.noarch              0.2.2-1.el6                  epel
php-pear-HTTP-Request.noarch            1.4.4-2.el6                  epel
php-pear-HTTP-Request2.noarch           0.5.2-2.el6                  epel
php-pear-HTTP-Upload.noarch             0.9.1-5.el6                  epel
php-pear-Image-Canvas.noarch            0.3.3-1.el6                  epel
php-pear-Image-Color.noarch             1.0.4-1.el6                  epel
php-pear-Image-Graph.noarch             0.8.0-1.el6                  epel
php-pear-Image-GraphViz.noarch          1.3.0-1.el6                  epel
php-pear-Image-Text.noarch              0.6.1-1.el6                  epel
php-pear-Log.noarch                     1.12.7-1.el6                 epel
php-pear-MDB2.noarch                    2.5.0-0.9.b5.el6             epel
php-pear-MDB2-Driver-mysql.noarch       1.5.0-0.8.b4.el6             epel
php-pear-MDB2-Driver-mysqli.noarch      1.5.0-0.8.b4.el6             epel
php-pear-MDB2-Driver-pgsql.noarch       1.5.0-0.8.b4.el6             epel
php-pear-MDB2-Schema.noarch             0.8.5-1.el6                  epel
php-pear-Mail.noarch                    1.2.0-1.el6                  epel
php-pear-Mail-Mime.noarch               1.8.4-1.el6                  epel
php-pear-Mail-mimeDecode.noarch         1.5.5-1.el6                  epel
php-pear-Math-Stats.noarch              0.9.1-1.el6                  epel
php-pear-Net-Curl.noarch                1.2.5-4.el6                  epel
php-pear-Net-DIME.noarch                1.0.2-1.el6                  epel
php-pear-Net-DNS.noarch                 1.0.7-6.el6                  epel
php-pear-Net-DNS2.noarch                1.3.2-1.el6                  epel
php-pear-Net-FTP.noarch                 1.3.7-4.el6                  epel
php-pear-Net-IDNA2.noarch               0.1.1-3.el6                  epel
php-pear-Net-IMAP.noarch                1.1.3-1.el6                  epel
php-pear-Net-IPv4.noarch                1.3.4-7.el6                  epel
php-pear-Net-LDAP2.noarch               2.1.0-1.el6                  epel
php-pear-Net-POP3.noarch                1.3.8-1.el6                  epel
php-pear-Net-Ping.noarch                2.4.5-2.el6                  epel
php-pear-Net-SMTP.noarch                1.6.1-1.el6                  epel
php-pear-Net-Sieve.noarch               1.3.4-1.el6                  epel
php-pear-Net-Socket.noarch              1.0.10-1.el6                 epel
php-pear-Net-Traceroute.noarch          0.21.3-1.el6                 epel
php-pear-Net-URL.noarch                 1.0.15-4.el6                 epel
php-pear-Net-URL-Mapper.noarch          0.9.1-1.el6                  epel
php-pear-Net-URL2.noarch                0.3.1-2.el6                  epel
php-pear-Net-UserAgent-Detect.noarch    2.5.2-1.el6                  epel
php-pear-Numbers-Roman.noarch           1.0.2-5.el6                  epel
php-pear-Numbers-Words.noarch           0.16.2-1.el6                 epel
php-pear-OLE.noarch                     1.0.0-0.4.rc1.el6            epel
php-pear-PHP-CodeSniffer.noarch         1.4.5-1.el6                  epel
php-pear-PHP-Compat.noarch              1.5.0-5.el6                  epel
php-pear-PHP-CompatInfo.noarch          1.9.0-3.el6                  epel
php-pear-Pager.noarch                   2.4.8-2.el6                  epel
php-pear-Payment-Process.noarch         0.6.6-5.el6                  epel
php-pear-PhpDocumentor.noarch           1.4.4-1.el6                  epel
php-pear-SOAP.noarch                    0.12.0-4.el6                 epel
php-pear-Services-Twitter.noarch        0.6.1-1.el6                  epel
php-pear-Services-Weather.noarch        1.4.5-2.el6                  epel
php-pear-Structures-DataGrid.noarch     0.9.0-6.el6                  epel
php-pear-Structures-DataGrid-DataSource-Array.noarch
php-pear-Structures-DataGrid-DataSource-DataObject.noarch
php-pear-Structures-DataGrid-DataSource-MDB2.noarch
php-pear-Structures-DataGrid-DataSource-RSS.noarch
php-pear-Structures-DataGrid-Renderer-Pager.noarch
php-pear-Structures-DataGrid-Renderer-Smarty.noarch
php-pear-Text-CAPTCHA.noarch            0.4.4-1.el6                  epel
php-pear-Text-Diff.noarch               1.2.1-1.el6                  epel
php-pear-Text-Figlet.noarch             1.0.2-1.el6                  epel
php-pear-Text-Password.noarch           1.1.1-1.el6                  epel
php-pear-Validate.noarch                0.8.3-1.el6                  epel
php-pear-Validate-Finance-CreditCard.noarch
php-pear-Var-Dump.noarch                1.0.3-5.el6                  epel
php-pear-XML-Beautifier.noarch          1.2.2-1.el6                  epel
php-pear-XML-Parser.noarch              1.3.4-1.el6                  epel
php-pear-XML-RPC2.noarch                1.0.6-1.el6                  epel
php-pear-XML-RSS.noarch                 1.0.1-1.el6                  epel
php-pear-XML-SVG.noarch                 1.1.0-2.el6                  epel
php-pear-XML-Serializer.noarch          0.20.2-1.el6                 epel
php-pear-console-color2.noarch          0.1.2-2.el6                  epel
php-pear-crypt-gpg.noarch               1.4.3-1.el6                  epel
php-pear-phing.noarch                   2.6.1-1.el6                  epel
php-pear-text-wiki.noarch               1.2.1-3.el6                  epel
php53u-pear.noarch                      1:1.9.4-3.ius.centos6        mratwork-ius-archive
php54-pear.noarch                       1:1.9.5-2.ius.centos6        mratwork-ius-archive
php54-php-pear.noarch                   1:1.10.4-1.el6.remi          remi-safe
php55-php-pear.noarch                   1:1.10.4-1.el6.remi          remi-safe
php55u-pear.noarch                      1:1.10.1-2.ius.centos6       mratwork-ius-archive
php55w-pear.noarch                      1:1.10.1-1.w6                mratwork-webtatic
php56-php-pear.noarch                   1:1.10.4-1.el6.remi          remi-safe
php56w-pear.noarch                      1:1.10.1-1.w6                mratwork-webtatic
php70-php-pear.noarch                   1:1.10.4-1.el6.remi          remi-safe
php70u-pear.noarch                      1:1.10.4-1.ius.centos6       mratwork-ius-stable
php70w-pear.noarch                      1:1.10.1-1.w6                mratwork-webtatic
php71-php-pear.noarch                   1:1.10.4-1.el6.remi          remi-safe
php71w-pear.noarch                      1:1.10.1-1.w6                mratwork-webtatic

Offline MRatWork

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Re: ERROR: when add new Client
« Reply #12 on: 2017-05-22, 11:36:33 »
Try:
Code: [Select]
yum clean all; yum update kloxomr7 -y

and then:
Code: [Select]
sh /script/phpm-remove php52m
sh /script/phpm-remove php53m
sh /script/phpm-remove php54m
sh /script/phpm-remove php55m
sh /script/phpm-remove php56m
sh /script/phpm-remove php70m
sh /script/phpm-remove php71m

sh /script/phpm-remove php56s

sh /script/phpm-installer php56s -y
sh /script/phpm-installer php55m -y
sh /script/phpm-installer php56m -y
sh /script/phpm-installer php70m -y

sh /script/fixlxphpexe php56s
sh /script/restart
sh /script/fixphp
sh /script/fixweb
sh /script/restart-web
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Offline LinD

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Re: ERROR: when add new Client
« Reply #13 on: 2017-05-22, 12:31:13 »
i can't run remove list php but i can install it.
after restart i found this :
Quote
If you are seeing this page, it means that web has not been configured for this domain on this server.

This could be due to the following causes:
Kloxo has not restarted the web server yet after you added the domain. Please wait for the web server to restart.
 
The domain is pointing to the wrong Kloxo server. Ping the domain and make sure that the IP matches one of the IPaddress seen in admin home -> ipaddresses
 
If you are seeing this page when you try to access an IP like http://192.168.1.1, then that means that the IP has not yet been mapped to a domain. Go to client home -> ipaddresses -> ipaddress home -> domain config and map an IP to a domain.
 
Once you map an IP to a domain, then you have to make sure that the domain pings back to the same IP. Otherwise, if you try to access the domain, you will get this page. So IP -> domain.com should mean that domain.com pings to the same IP.



Offline MRatWork

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Re: ERROR: when add new Client
« Reply #14 on: 2017-05-22, 12:39:57 »
What's you mean 'i can't run remove list'?.

Ok, give me your ssh and panel access. Send to PM.
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