Webmail error 500 (Again)

[tega]

Opening the webmail.mydomain.com is showing an error 500, was working fine until yesterday, haven't changed a single thing and today it stops working.

The rest of the websites hosted are working fine, just the webmail that is throwing the error 500.

Tried all of this and nothing fixed it:

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sh /script/cleanup
sh /script/upcp -y
sh /script/fixweb
sh /script/fixwebmail
sh /script/fix-chownmod
Tried other daemons other than apache
Tried different versions of PHP
and many others.
Ah this is happening on my 2 VPS where I have kloxo mr installed in both the webmail is not working, so any update yesterday that may have broke it?

here's sh /script/sysinfo

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[root@hostname ~]# sh /script/sysinfo
A. Control Panel:
   - Kloxo-MR: 7.0.0.b-2016052407
   - Web: hiawatha-10.2.0-f.6.mr.el6.x86_64
   - PHP: php54s-5.4.45-1.ius.el6 (fpm mode)
B. Plateform:
   - OS: CentOS release 6.7 (Final) x86_64
   - Hostname: domain.com
C. Services:
   1. MySQL: MariaDB-server-10.0.25-1.el6.x86_64
   2. PHP:
      - Branch: php54-cli-5.4.45-1.ius.el6.x86_64
      - Multiple:
        * php52m-5.2.17-102.mr.el6
        * php53m-5.3.29-1.ius.el6
        * php54m-5.4.45-2.w6
        * php55m-5.5.35-1.ius.el6
        * php56m-5.6.21-1.ius.el6
        * php70m-7.0.6-1.w6
      - Used: --Use PHP Branch--
   3. Web Used: apache
     - Hiawatha: --unused--
     - Lighttpd: --uninstalled--
     - Nginx: --uninstalled--
     - Httpd: httpd24u-2.4.20-1.ius.el6.x86_64
       - PHP Type: php-fpm_event
   4. WebCache: none
     - ATS: --uninstalled--
     - Squid: --uninstalled--
     - Varnish: --uninstalled--
   5. Dns: none
     - Bind: --uninstalled--
     - DJBDns: --uninstalled--
     - NSD: --uninstalled--
     - PowerDNS: --uninstalled--
     - Yadifa: --uninstalled--
   6. Mail: qmail-toaster-1.03-1.3.55.mr.el6.x86_64
      - pop3/imap4: courier-imap-toaster-4.1.2-1.3.18.mr.el6.x86_64
      - spam: none
D. Memory:
                total       used       free     shared    buffers     cached
   Mem:           1024        488         534         13          0        249
   -/+ buffers/cache:        238        273
   Swap:          512         19        492
E. Disk Space:
   Filesystem      Size  Used Avail Use% Mounted on
   /dev/simfs      100G   15G   86G  15% /


*** Process Time: 00:00:00:02.2607 (dd:hh:mm:ss:xxxxxx) ***

* Note: run 'sh /script/sysinfo -y' if you want run 'fix-service-list' also
        (importance after Kloxo-MR update)



[Wibowo]

i have the same problem
cp.mydomain.com and webmail.mydomain.com is not working since yesterday

=============edit============
this is the log contents from '/var/log/httpd/error_log'

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[Tue May 24 23:35:25 2016] [fastcgi:error] [pid 17935] [mod_fastcgi.c(1409):] [FastCGI: failed to connect to server "/home/kloxo/httpd/webmail/webmail.mydomain.com.1fake": connect() failed] [webmail.mydomain.com]
[Tue May 24 23:35:25 2016] [fastcgi:error] [pid 17935] [mod_fastcgi.c(2437):] [FastCGI: incomplete headers (0 bytes) received from server "/home/kloxo/httpd/webmail/webmail.mydomain.com.1fake"] [webmail.mydomain.com]
[Tue May 24 23:38:52 2016] [fastcgi:error] [pid 17935] [mod_fastcgi.c(1409):] [FastCGI: failed to connect to server "/home/kloxo/httpd/cp/cp.mydomain.com.0fake": connect() failed] [cp.mydomain.com]
[Tue May 24 23:38:52 2016] [fastcgi:error] [pid 17935] [mod_fastcgi.c(2437):] [FastCGI: incomplete headers (0 bytes) received from server "/home/kloxo/httpd/cp/cp.mydomain.com.0fake"] [cp.mydomain.com]

i'm using nginxproxy btw

[tega]

Same but with apache

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[Tue May 24 18:27:01 2016] [fastcgi:error] [pid 9938] [mod_fastcgi.c(2437):] [FastCGI: incomplete headers (0 bytes) received from server "/home/kloxo/httpd/webmail/roundcube/webmail.clinicwaterpremium.com.0fake"] [webmail.clinicwaterpremium.com]
[Tue May 24 18:28:20 2016] [fastcgi:error] [pid 9938] [mod_fastcgi.c(1409):] [FastCGI: failed to connect to server "/home/kloxo/httpd/default/default.0fake": connect() failed] [default]
[Tue May 24 18:28:20 2016] [fastcgi:error] [pid 9938] [mod_fastcgi.c(2437):] [FastCGI: incomplete headers (0 bytes) received from server "/home/kloxo/httpd/default/default.0fake"] [default]


[MRatWork]

Will be fixed in 1-2 hours.

[Wibowo]

the error still exists after installing the latest update (7.0.0.b-2016052501)

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[Wed May 25 09:42:00 2016] [fastcgi:error] [pid 21618] [mod_fastcgi.c(1409):] [FastCGI: failed to connect to server "/home/kloxo/httpd/cp/cp.mydomain.com.0fake": connect() failed] [cp.mydomain.com]
[Wed May 25 09:42:00 2016] [fastcgi:error] [pid 21618] [mod_fastcgi.c(2437):] [FastCGI: incomplete headers (0 bytes) received from server "/home/kloxo/httpd/cp/cp.mydomain.com.0fake"] [cp.hostmikro.com]
[Wed May 25 09:42:08 2016] [fastcgi:error] [pid 21618] [mod_fastcgi.c(1409):] [FastCGI: failed to connect to server "/home/kloxo/httpd/webmail/webmail.mydomain.com.0fake": connect() failed] [webmail.mydomain.com]
[Wed May 25 09:42:08 2016] [fastcgi:error] [pid 21618] [mod_fastcgi.c(2437):] [FastCGI: incomplete headers (0 bytes) received from server "/home/kloxo/httpd/webmail/webmail.mydomain.com.0fake"] [webmail.mydomain.com]


[MRatWork]

Try 'sh /script/set-php-fpm'.

[Wibowo]

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[root@user ~]# sh /script/set-php-fpm

- For help, type 'sh /script/set-php-fpm --help'
- No argument supplied. Defaulting to localhost (master) servers

- No argument and then use 'PHP Branch'
Stopping php-fpm:                                          [FAILED]
Starting php-fpm:                                          [  OK  ]

unable to stop php-fpm during restart
php-fpm is not restarted

[MRatWork]

Try reboot. Sometimes, new feature (multiple php-fpm not smooth).

But, make sure your Kloxo-MR version is '7.0.0.b-2016052501'.

[Wibowo]

still failed after reboot

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[root@user ~]# reboot
[root@user ~]#
Broadcast message from root@user.mydomain.com
        (/dev/pts/1) at 12:18 ...

The system is going down for reboot NOW!
Using username "root".
Authenticating with public key "rsa-key-20160522"
Last login: Wed May 25 12:17:38 2016 from 180.254.75.94
[root@user ~]# sh /script/set-php-fpm

- For help, type 'sh /script/set-php-fpm --help'
- No argument supplied. Defaulting to localhost (master) servers

- No argument and then use 'PHP Branch'
Stopping php-fpm:                                          [FAILED]
Starting php-fpm:                                          [  OK  ]


[MRatWork]

Wait 1 hours and then update your Kloxo-MR 7.0.

[Hanuar]

Mine still Error 500 - Internal Server Error. ANy progressive action on this ? Masih lagi error sejak kemarin.

[Spacedust]

Mine works well

[Wibowo]

me too
finally works well with the latest update