ftp and ssh

[digitaltech]

Hi Mr. Mustafa
I am new to kloxorm7 however its great web control 
2 questions please to be answered at your time ease

first question
I created domain, registered with Registrar and made it as default. till here fine
I added ftp account (direct) with password and virtual path is the new default domain.
 using filezilla I always got
Error:   Authentication failed.
Error:   Critical error: Could not connect to serve
I used ftp protocol and sftp also
I assigned the information as follows
host : ftp://domain.com (virtual host)
username :ftp username (kloxomr7 created ftp user)
password:assigned password to user on Kloxomr7
port 21
is there any help or configuration in Filezilla is wrong?

Second question

SSH console does not load (chrome and jave is enabled)

Many regard and thanks in advance

[MRatWork]

Try 'admin > ftp configure' and click update first.

About java, latest chrome doesn't support it. Also for edge and firefox (64bit). Firefox 32bit still support java.

[digitaltech]

Hi Sir
It  worked great and fast support

what do your recommend  as browser for ssh? i didn't check it yet with IE8

regards

[MRatWork]

Use putty in your windows os. SSH in Kloxo-MR panel using java applet and in latest browser version may trouble and or unsupported.

[digitaltech]

Hi sir ,
Thank you for the clarification and sorry for delay to reply.
I noticed also with version MR7 lets encrypt is installed but it doesn't work as far as the script is missing validation button. I tried to install it through SSH, it worked fine for the domain  as result and I got the certificate in my server domain Live file but when I tested it doesn't work. I appreciate any help for that.
Many regards