The Geek Squad email scam is a phishing scam in which cybercriminals pose as employees of Geek Squad, the electronics retailer's Best Buy subsidiary. Scammers send phishing emails with the goal of obtaining sensitive information from you.
Geek Squad scammers make their emails look genuine by using fake information, spoofing billing information, invoices, renewal dates, and other details, and pressuring their victims to click on malicious links or download infected files.
How does the Geek Squad email scam work?
There are several types of Geek Squad scam emails. Below are some examples to pay attention to:
Auto Renewal Scams
You receive a warning about automatic renewal of your Best Buy subscription and a possible loss of a large amount of money. You are urged to cancel by providing your confidential information such as your credit card details and SSN (Social Security Number).
Phishing emails
Such emails contain links or attachments with malware. Geek Squad scammers pose as technicians and warn you about malware infections and offer to download antivirus software. Of course, the downloaded file will contain malware and will be used to access your device.
Password reset scam
Cybercriminals can also send fake Best Buy password reset scams. You receive an email informing you that your attempt to reset a password did not work. The email contains a link to the phishing site that looks like a legitimate Best Buy page. This way, scammers can steal your information and use it to log into your account.
All of the emails mentioned above appear legitimate and may contain some attached documents (such as order information, invoice or something similar). Some fraudulent Geek Squad renewal emails may sound like this:
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https://www.linkedin.com/events/1-833-562-1543whatisgeeksquadre7165279427679993856/about/
