Hardware malfunction
If your Best Buy phone has hardware failures, such as camera or speaker problems, follow these steps:
If you are having problems with the camera, check the lens for obstructions or damage and wipe it gently with a microfiber cloth. If the problem persists, you may need to replace the camera module.
If there are problems with the speakers, make sure the volume is turned up and that there are no obstructions blocking the speaker grill. If the problem persists, the speaker may need to be replaced.
If you're not comfortable performing hardware repairs yourself, consider taking your phone to a professional technician or contact Best Buy customer service for help.
Read More :
https://sites.google.com/view/how-to-repair-best-buy-phone/home